Get matched with top foundation drain installation pros in Felton, DE

"After interviewing a variety of companies to help us out with our water issue in our crawl space, we decided to schedule the work with Pete Westera's Basement System's USA in North East MD and we are so happy with our decision. From the first phone conversation with Tina Reaves (production manager) who scheduled our free estimate, to the estimate appointment with Tim Schlegel (inspector), to the day the work was completed by Jordan (lead technician) and Nate (assistant technician) the experience was a pleasant one. Tina was informative and easy to talk to. Tim was very down to earth, you felt like you could have him over for coffee. He explained everything in great detail and I didn't feel like I was talking to an obnoxious sales guy. He cared about our issues and fixing them the right way and the cost effective way. It was refreshing to have him break down all the parts/equipment to decided what was worth spending the money on and what we could stand to forego while still solving our problem. He created a blueprint on his laptop in our kitchen and explained every detail. He allowed us a few days to make our decision just as we told him that we need and he wasn't pushy with the follow up, but still kept in touch. His personality, attitude and sales tactics were a huge selling factor in the reason that we selected this company. We also loved the idea that the company and the owner were local to our area and that the own was a preacher. They also have an excellent warranty that covers the life of the structure making it comforting to know that the warranty can transfer through multiple owners without any "fine print" snags. They originally had the next available install date about 30 days from the day we received the estimate. Due to our busy life schedule, a honeymoon, and the upcoming cold weather we were in a time crunch and requested to have it done in 2 weeks. Tim and Tina made some calls and made it happen, again helping us out big time. The week before the install we were out of the country on our Honeymoon and I communicated with Tina asking that she reach out to my Mom in the event of any last minute changes, she made a note on the account and everything went smoothly. The install crew arrived on time and the lead Jordan was excellent at communicating with me from the time that they arrived to the house, to excellent detailed description of what they we actually doing as they performed the work, to the time they took a brief lunch break and the follow up the following day when he had to return to finish the drain outside. They were both very courteous, they worked very hard all day, they were easy to talk to and maintained a very clean work environment both inside and outside of my home as they completed this project. The company also offers a financing option of up to 6 months with 0% interest which was very appealing to help us pay off this project in a timely manner without racking up another high interest home project credit card. From start to finish we couldn't be happier. Now 5 days post install I am happy to report that our system is operating properly and it was well worth the money (a very competitive price I might add) to have the piece of mind to know that we received quality workmanship and to no longer have the fear of further expensive water damage or cringing every time that it rains. Thank you very much to Basement Systems USA and their entire team. I will be sure to pass your name along to anyone in the market for your expertise!"

"Travis went above and beyond to deliver great service. He took pictures of what he saw going on in the crawl space. He patiently and carefully explained those issues to me. He is very knowledgeable. When it’s time to service the dehumidifier next year, I will be sure to ask for him."

"It was great! They were very professional and kept my house clean. They turned my wet, creepy basement into a dry and bright space."

"Rob was our technician - wonderful customer service and showed up on time on a last minute Friday afternoon call. A bit more expensive than I'm used to for clearing a drain, but very happy he got it done for us so can't complain. Would use them again for sure!"

"I had a slow draining kitchen drain. The plumber reamed it out as best he could, and it worked fine after that."

"Dave came out to give me an estimate on fixing what I was hoping was down 3 ft dig, after explaining my options I chose to go all the way down 6 ft and I was happy that I had. Alex the owner and his crew came out, they dug out the foundation, showed me where the cracks were and came back the next day to finish fixing the cracks installing the waterproof barrier, regrading and filling in the trench. They were professional, on time and amazing to deal with. When they left you would not have known they had been there except for the lack of grass on that side of the house. I would recommend this company to anyone needing their foundation fixed"

"Mr. Chris Anderson did a great job. He was on time, did a wonderful job and was very clean providing his expertise. If I need another plumbing job I would definitely call Mr. Rooter and ask for Chris Anderson."

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We have many years of experience to give you confidence that we are your number one choice for concrete. You will find us to be competitively priced with close attention to the details. We look forward to building a lasting relationship and guarantee your satisfaction!

"The required fix required that outside trenching be done and B-Dry does not do this type of work. The representative was very knowledgeable about the problem and apologized for not being able to solve the issue. Very much appreciated his honesty."

"Quoted me on a Sunday, started that Tuesday, finished and cleaned up on Friday. They worked hard and did an excellent job fixing my foundation and made everything look like new again. Cleaned up after themselves, including power washing the dirt off my driveway and sidewalk. Their prices were more than fair, and they responded quickly to my questions. Would definitely hire again."