Get matched with top foundation drain installation pros in Felton, DE

"After interviewing a variety of companies to help us out with our water issue in our crawl space, we decided to schedule the work with Pete Westera's Basement System's USA in North East MD and we are so happy with our decision. From the first phone conversation with Tina Reaves (production manager) who scheduled our free estimate, to the estimate appointment with Tim Schlegel (inspector), to the day the work was completed by Jordan (lead technician) and Nate (assistant technician) the experience was a pleasant one. Tina was informative and easy to talk to. Tim was very down to earth, you felt like you could have him over for coffee. He explained everything in great detail and I didn't feel like I was talking to an obnoxious sales guy. He cared about our issues and fixing them the right way and the cost effective way. It was refreshing to have him break down all the parts/equipment to decided what was worth spending the money on and what we could stand to forego while still solving our problem. He created a blueprint on his laptop in our kitchen and explained every detail. He allowed us a few days to make our decision just as we told him that we need and he wasn't pushy with the follow up, but still kept in touch. His personality, attitude and sales tactics were a huge selling factor in the reason that we selected this company. We also loved the idea that the company and the owner were local to our area and that the own was a preacher. They also have an excellent warranty that covers the life of the structure making it comforting to know that the warranty can transfer through multiple owners without any "fine print" snags. They originally had the next available install date about 30 days from the day we received the estimate. Due to our busy life schedule, a honeymoon, and the upcoming cold weather we were in a time crunch and requested to have it done in 2 weeks. Tim and Tina made some calls and made it happen, again helping us out big time. The week before the install we were out of the country on our Honeymoon and I communicated with Tina asking that she reach out to my Mom in the event of any last minute changes, she made a note on the account and everything went smoothly. The install crew arrived on time and the lead Jordan was excellent at communicating with me from the time that they arrived to the house, to excellent detailed description of what they we actually doing as they performed the work, to the time they took a brief lunch break and the follow up the following day when he had to return to finish the drain outside. They were both very courteous, they worked very hard all day, they were easy to talk to and maintained a very clean work environment both inside and outside of my home as they completed this project. The company also offers a financing option of up to 6 months with 0% interest which was very appealing to help us pay off this project in a timely manner without racking up another high interest home project credit card. From start to finish we couldn't be happier. Now 5 days post install I am happy to report that our system is operating properly and it was well worth the money (a very competitive price I might add) to have the piece of mind to know that we received quality workmanship and to no longer have the fear of further expensive water damage or cringing every time that it rains. Thank you very much to Basement Systems USA and their entire team. I will be sure to pass your name along to anyone in the market for your expertise!"

"We started having issues with our foundation settling. We searched on line for foundation repair companies in our area. We decided to get 3 estimates. Because of their great reviews we called AFS first. Robert Stringfield showed up to explain our issues and gave us an estimate for the job needed. First of all Robert was very polite, professional and knowledgeable about foundation repair. He spent a great deal of time measuring and surveying the issues, causing our foundation to settle. He also found some mold that we were unaware of. He also observed some large cracks in our concrete driveway. After he completed his through inspection, he proceeded to show us the problems we were having by using pictures on his laptop. He then went into great detail explaining how AFS would take care of all of our issues, foundation, mold and driveway. He presented three options that we could choose from. 1. support to stabilize foundation. 2. support to stabilize foundation and install drain system with sump pump. 3. support to stabilize foundation and install drain system with sump pump and totally encapsulate the crawlspace. We chose the third option and decided to have our driveway repaired. AFS does offer low cost financing and a discount for package deals. Also included is a life time warranty, that covers a parts and labor, that is transferable should you sell your house. We also got estimates from RamJack and American Foundation Repair, but because of Robert and the great reviews AFS had, we chose them to do our job. The workers showed up on time and completed our job in five days. Everybody we dealt with at AFS was great! We would highly recommend AFS to get your job done. It was a very expensive job, but gave us the security of knowing it was done right. A rule I have learned over the years: Good work is not cheap. Cheap work is not good."

"This company did a first class job solving a basement foundation water infiltration problem in our commercial office building in Upper Bucks County, PA. A project manager came out to assess our situation; he came up with a proposed solution on the spot, provided us with a written proposal and sample photos of other similar work they had done. The work required excavating a small portion of the foundation on the exterior and filling a crack in the foundation wall down to the footers. The crew came out as scheduled and completed the job in a single day as predicted. Some follow up tweaks were needed, and I'm happy to say that the customer service team and follow up crew responded promptly and made some necessary adjustments to button up the job as promised. This is a first class operation and I do not hesitate to recommend this outfit to other colleagues and property owners needing this service."

"Rob was our technician - wonderful customer service and showed up on time on a last minute Friday afternoon call. A bit more expensive than I'm used to for clearing a drain, but very happy he got it done for us so can't complain. Would use them again for sure!"

"I had a slow draining kitchen drain. The plumber reamed it out as best he could, and it worked fine after that."

"Dave came out to give me an estimate on fixing what I was hoping was down 3 ft dig, after explaining my options I chose to go all the way down 6 ft and I was happy that I had. Alex the owner and his crew came out, they dug out the foundation, showed me where the cracks were and came back the next day to finish fixing the cracks installing the waterproof barrier, regrading and filling in the trench. They were professional, on time and amazing to deal with. When they left you would not have known they had been there except for the lack of grass on that side of the house. I would recommend this company to anyone needing their foundation fixed"

"tech mike stiles on time,booties and super freindly. had drain repair done quickly and cleaned area better than when he arrived. took time to explain what happens to 60 yr old galvanised pipes. our pipe was closed down to less than 30% of function. mike augerd it uot as much as he could and sink draining ok. he left us with a complete estimate and scope of work to replace pipe for us to think about. absolutly no pressure to do more at this time. thank you mr rooter and mike stiles. will use again and already recomended to neighbor"

"The representative who initially came to the house to explain BDry's procedure was very courteous and professional. I received a quote on the spot. I had two other companies come out (one company did not even bother to get back to me with an estimate). Each company had a different opinion of what needed to be done and BDry's procedure was the least invasive and made the most sense. The team who actually did the work was very courteous and stayed until the job was done - a 12 hour process. (That was one question I didn't think to ask - approximately how long would it take) They communicated with us throughout the day, for example they asked where we wanted the sump pump to drain, instead of just making the decision. Overall, I am very happy we chose BDry.!"

"Quoted me on a Sunday, started that Tuesday, finished and cleaned up on Friday. They worked hard and did an excellent job fixing my foundation and made everything look like new again. Cleaned up after themselves, including power washing the dirt off my driveway and sidewalk. Their prices were more than fair, and they responded quickly to my questions. Would definitely hire again."

Service Today is a leading plumbing and drain company serving Maryland, Delaware, and Pennsylvania. Our certified professional plumbers are available same day to assist residential customers with their plumbing and drain needs. We have over 25 years of experience dealing with a wide variety of plumbing issues including plumbing repairs, drain cleaning, water heaters, well systems, as well as sewer, water, and gas lines. We make it right...right now!