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Avatar for Connecticut Basement Systems, Inc.
Connecticut Basement Systems, Inc.
4.3(
589
)
Sump Pump or Interior Foundation Drains - InstallSump Pump - Repair or Replace

Serving Salisbury, CT and surrounding areas

Approved

In business since 1987

Free estimates

Warranties offered

"I posted an initial review on 2/21/19 on a job done on 1/11/19 to fix groundwater from coming into our basement. The drainage system and sump they installed was not collecting all the water that was coming in, as we had leaking from several areas along an uneven rock ledge. I had reached out to our salesperson by phone and email and never heard back, so I was very frustrated. About 3 weeks after I posted the review, I did get a call from Jeff Allen, one of the supervisors. To make a long story short, he sent out one of their waterproofing specialists to look at the problem. We had already hired an independent mason to try to remedy the problem but he had not yet had a chance to do the job. Jeff convinced me that CT Basement systems would do absolutely whatever it took to fix my water problem. I cancelled the independent mason. Danny, a mason from CT Basement Systems came out and used a very ingenious method to divert all the water to the originally installed water guard trough and then to the sump. It is working beautifully!! I think Danny is a genius and I am so impressed and thankful for Jeff's perseverance and kindness in making this happen. I am now a very happy customer."
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Additional Photos

+12

102 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for M & M Construction LLC
M & M Construction LLC
4.6(
76
)
Sump Pump - Repair or ReplaceSump Pump or Interior Foundation Drains - Install

Serving Salisbury, CT and surrounding areas

In business since 1965

Free estimates

Credit card accepted

"Excellent work.  Was refreshing to work with a contractor who did the simple things such as showing up when they said they would, completing work as specified, completing in a timely fashion and communicating all along.  AJ was great to work with and originally came out for drainage work and tying our sump pump discharge into buried PVC pipe to drain in the backyard away from the house.  We were also in process of running a gas line to the house and when asked if they'd be interested in excavating the trench, which was no small task at ~450 ft along driveway and several trees/stumps/rocks, AJ was more than willing to take on the job.  AJ coordinated with the gas company and dug the trench per their specifications and backfilled with sand all within a couple of days.
Once the gas line was installed, AJ and his team completed the drainage work which consisted of tying in sump pump discharge, three gutter downspouts and a yard drainage box to pick up excess surface water at a low spot near driveway.  The discharge was run approximately 100 ft to the rear of our yard and a pop up emitter was installed to keep all water away from the house.  All excavation was backfilled and top soil added and graded with seed and straw laid.  Grass seed began coming up within a week and has filled in nicely.  
Throughout the process AJ kept in contact with what was going on and what they would be doing next.  The work was completed faster than we anticipated and the crew kept the site clean each day when they were done.  AJ went out of his way to make sure we were happy with the work and made sure the job was completed to satisfaction including following up with me to make sure we were happy after the job was complete and he had already been paid.  The crew was great, worked hard and put in a full work day and then some everyday.  The were several challenges with this job including a tight work space with many trees, roots and rocks.  The crew took great care to make minimal disturbance to surrounding trees, shrubs, etc.  We were very happy with AJ and crew and would happily use them in the future especially considering the reasonable price.  We even had the neighbors comment on the quality of the work done and how fast the work was completed.
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Blue stone 1
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Retaining Wall (Before)
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Channel Drain

+26

Recommended by93%of homeowners
Avatar for Aire Serv of Western Connecticut
Aire Serv of Western Connecticut
4.7(
27
)
Sump Pump or Interior Foundation Drains - Install

Serving Salisbury, CT and surrounding areas

In business since 1995

Free estimates

Emergency services offered

"The salesman who initially came to our home to assess the situation was very knowledgeable and had some good suggestions.  We opted for the heat pump despite the cost as it would also cool the area in the summer time.  The installation went very well and we have been very happy with the end result.  I would not hesitate to call this company for future work.
"
Tech with AS van
Tech using the shoe covers
Tech at indoor unit
Recommended by96%of homeowners
Avatar for EASTERN WATER SOLUTIONS
EASTERN WATER SOLUTIONS
4.6(
12
)
Sump Pump - Repair or ReplaceSump Pump or Interior Foundation Drains - Install

Serving Salisbury, CT and surrounding areas

In business since 1966

Emergency services offered

Credit card accepted

"Tony and his crew saved us! Tony returned my call for consultation and repair need and came with his crew in a timely manner. They diagnosed the problem carefully and ordered the pump we needed and replaced the damaged one before the Christmas holiday. We were very grateful and really appreciated their professional manner at all times and their much needed experience. I highly recommend this company to anyone!"
Recommended by91%of homeowners
Avatar for Alterio Drain Cleaning & More
Alterio Drain Cleaning & More
4.6(
16
)
Sump Pump - Repair or ReplaceSump Pump or Interior Foundation Drains - Install

Serving Salisbury, CT and surrounding areas

In business since 2012

Free estimates

Emergency services offered

"I purchased an deal for $99 for 2 hours of labor.  Originally I intended to apply the time toward replacement of a shower faucet, but the same week, three gate valves in my basement began to fail.  Lew was very responsive and able to accommodate my schedule, and replaced all three valves with ball valves as well as the piping in the area.  I purchased an additional $150 worth of parts from Lew which are warrantied for a year.
What I appreciated most was Lew's evaluation of the shower faucet, which he looked at while he was at my house.  He pointed out that the faucet that I had purchased would not meet my long-term needs and made recommendations so that I could purchase (on my own) a model that would be better for me.  He also gave a very rough quote for the labor that would be required.  Lew could have just installed the faucet I purchased and waited until it failed in another year and installed another one and made twice as much money, but he didn't.  I'll certainly have him back again.
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New Hot Water Heater

+3

Recommended by92%of homeowners
Showing 1-10 of 40
Sump Pump Installation questions, answered by experts

Repairs typically take 1-2 hours, while replacements, depending on accessibility, may require up to 4 hours.

A sewage ejector pump is necessary if you have any plumbing fixtures, such as a bathroom, laundry room, or sink, located below the level of your home's main sewer line. Standard plumbing relies on gravity to move wastewater and solid waste to the municipal sewer or septic tank. However, for fixtures located below grade (e.g., in a basement), gravity is not sufficient.

The purpose of a sewage ejector pump is to actively pump this wastewater and solid waste upward into the main sewer line. Without an ejector pump in this situation, wastewater would have no way to exit and would eventually back up, causing a sewage overflow or flooding in your basement. If all of your home's plumbing is on the main floor or higher, gravity can handle the drainage, and an ejector pump is not needed.

You shouldn’t shower while a sump pump isn’t working. Although household wastewater isn’t supposed to go into the sump pit, it’s best to wait to shower until your sump pump is running properly and able to move excess water out of the basement. If you need to shower when the sump pump isn’t working, aim for a short shower.

First, you can try unplugging the two sump pump cords, one for the motor and one for the float switch, then plugging them back in to reset the sump pump. You can also reset the sump pump by turning it off and back on at the breaker. Many sump pumps have a reset button, which you can press and hold for a few seconds to reset the device.

DIY is possible for simple repairs. Professional services ensure proper diagnostics and long-term reliability.

The Salisbury, CT homeowners’ guide to sump pump installation services

From average costs to expert advice, get all the answers you need to get your job done.