Best sump pump installation pros near Winsted, CT

"Inspection of a previously installed sump pump system (primarily the sump pump). Inspection found that it seized up and wouldn't have functioned. Replacement made - and very fortunately - since when the pump is needed, it IS needed. It wouldn't have been good to have a flooded basement or have an upcoming flooded basement."

"Chuck, Alex and Naki did a great job. Lots of attention to detail. Walked me me the whole process so I would feel comfortable"

"I posted an initial review on 2/21/19 on a job done on 1/11/19 to fix groundwater from coming into our basement. The drainage system and sump they installed was not collecting all the water that was coming in, as we had leaking from several areas along an uneven rock ledge. I had reached out to our salesperson by phone and email and never heard back, so I was very frustrated. About 3 weeks after I posted the review, I did get a call from Jeff Allen, one of the supervisors. To make a long story short, he sent out one of their waterproofing specialists to look at the problem. We had already hired an independent mason to try to remedy the problem but he had not yet had a chance to do the job. Jeff convinced me that CT Basement systems would do absolutely whatever it took to fix my water problem. I cancelled the independent mason. Danny, a mason from CT Basement Systems came out and used a very ingenious method to divert all the water to the originally installed water guard trough and then to the sump. It is working beautifully!! I think Danny is a genius and I am so impressed and thankful for Jeff's perseverance and kindness in making this happen. I am now a very happy customer."

"A soft wall due to improperly installed gutter by some other entity or homeowner caused water to constantly leak into the wall from the exterior roofline. This soft wall grow moldy and become riddled with pests/bugs. The contractor identified the potential issues, agreed to explore and open the walls and discuss the conditions, made sound recommendations for repair and did exactly what was noted in the repair (replaced a load bearing exterior wall, fixed the sill plate, completed the roof, shingles etc. and closed up the walls on the inside with insulation and sheet rock.). The work was timely, well done, the workers were clean as they did the job and kept the rest of the property clean. The manager of the job David Apel was and is an excellent communicator with phone/email/text and photos of processes and progress. I am going to use this company in my own investment endeavors on other properties and projects given the level of finished work, the timing and especially the level of detailed communication."

"First, Frida, who handles the appointment set ups, is outstanding! This lady really has what it takes⠦⠦..friendly, organized, and super quick response! Then Time comes out. He arrives within the time frame, and does what he says heâ s going to do. Thorough and competent, friendly and informative. What else is there? These guys have all my plumbing jobs from here on!! Thanks guys! ð ð ¥³ð"

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. \nIt is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. \nIn order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer \nin a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"I gutted the master bathroom and redid it, hired Premium Northeast Plumbing to do all the plumbing work. Andrew the owner is awesome, professional, knowledgeable, personable and punctual. I would strongly recommend this company for any plumbing work."

"Ron was very professional from the start to finish. I had a blocked basement drain repaired and a new day light drain installed to this basement drain. The work was outstanding. The basement doesn't flood anymore. Thanks Ron for a great job well done."

"was very kind and professional got the job done very well and in a great time recommend to anyone"

"Had a water leak coming from A.C. unit and I called HARP on Saturday morning and was informed a technician could be out on Saturday between 2pm and 6pm. Jaime informed me that it was $89 for service call and $25 for fuel charge and HARP does not charge by the hour but by the job. At 12pm I received a phone call from HARP dispatcher and i am told that the tech finished up his job early and would like to come over to our home, I informed her that we were not home, she said no problem we will see you at your schedule timeframe. Dispatcher called again at 1pm and asked if tech could head our way and I said yes, we were home. Courtney Ivey came out and arrived at 1:45pm, was very professional, personable, clean, wore slippers over his shoes, uniform was sharp looking, wore a mask, provided me with some great helpful hints, turns out I needed I condensate tank pump. He replaced the pump, took the old one away and paid for the part and service. I later saw on HARP website that they offered military discounts, so I called and spoke to a wonderful person named Debbie. I explained that we had just paid for service and was wondering if it was too late for HARP to provide the military discount, she said absolutely we can. She sent an e-mail to HARP billing department and asked I be credited 10%. I have to say little shocked at all the negative reviews. My experience was 100% hands down."