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TRUSTED BY NORFOLK, CT HOMEOWNERS

  • Average homeowner rating star icon4.5
    Average homeowner rating
  • Verified reviews icon63
    Verified sump pump installation services reviews

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Avatar for Connecticut Basement Systems, Inc.
Connecticut Basement Systems, Inc.
4.3(
589
)
Sump Pump - Repair or ReplaceSump Pump or Interior Foundation Drains - Install

Serving Norfolk, CT and surrounding areas

Approved

In business since 1987

Free estimates

Warranties offered

"I posted an initial review on 2/21/19 on a job done on 1/11/19 to fix groundwater from coming into our basement. The drainage system and sump they installed was not collecting all the water that was coming in, as we had leaking from several areas along an uneven rock ledge. I had reached out to our salesperson by phone and email and never heard back, so I was very frustrated. About 3 weeks after I posted the review, I did get a call from Jeff Allen, one of the supervisors. To make a long story short, he sent out one of their waterproofing specialists to look at the problem. We had already hired an independent mason to try to remedy the problem but he had not yet had a chance to do the job. Jeff convinced me that CT Basement systems would do absolutely whatever it took to fix my water problem. I cancelled the independent mason. Danny, a mason from CT Basement Systems came out and used a very ingenious method to divert all the water to the originally installed water guard trough and then to the sump. It is working beautifully!! I think Danny is a genius and I am so impressed and thankful for Jeff's perseverance and kindness in making this happen. I am now a very happy customer."
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+12

66 neighbors recently requested a quote
Recommended by90%of homeowners
Premium Northeast Plumbing LLC
4.9(
4
)
Sump Pump - Repair or ReplaceSump Pump or Interior Foundation Drains - Install

Serving Norfolk, CT and surrounding areas

Approved

In business since 2023

Credit card accepted

Customers say: Quality work

"I gutted the master bathroom and redid it, hired Premium Northeast Plumbing to do all the plumbing work. Andrew the owner is awesome, professional, knowledgeable, personable and punctual. I would strongly recommend this company for any plumbing work."
Response time1 day
7 neighbors recently requested a quote
Recommended by100%of homeowners
Avatar for Precision Landscaping and Excavating
Precision Landscaping and Excavating
4.2(
33
)
Sump Pump - Repair or ReplaceSump Pump or Interior Foundation Drains - Install

Serving Norfolk, CT and surrounding areas

Approved

In business since 1994

Free estimates

Warranties offered

"Ron was very professional from the start to finish. I had a blocked basement drain repaired and a new day light drain installed to this basement drain. The work was outstanding. The basement doesn't flood anymore. Thanks Ron for a great job well done."
 Landscaping Projects
New Walkways
 New Retaining Wall
 Before and After Wall
 Before

+52

Response time7 hrs
9 neighbors recently requested a quote
Recommended by88%of homeowners
Avatar for M & M Construction LLC
M & M Construction LLC
4.6(
76
)
Sump Pump - Repair or ReplaceSump Pump or Interior Foundation Drains - Install

Serving Norfolk, CT and surrounding areas

In business since 1965

Free estimates

Credit card accepted

"Excellent work.  Was refreshing to work with a contractor who did the simple things such as showing up when they said they would, completing work as specified, completing in a timely fashion and communicating all along.  AJ was great to work with and originally came out for drainage work and tying our sump pump discharge into buried PVC pipe to drain in the backyard away from the house.  We were also in process of running a gas line to the house and when asked if they'd be interested in excavating the trench, which was no small task at ~450 ft along driveway and several trees/stumps/rocks, AJ was more than willing to take on the job.  AJ coordinated with the gas company and dug the trench per their specifications and backfilled with sand all within a couple of days.
Once the gas line was installed, AJ and his team completed the drainage work which consisted of tying in sump pump discharge, three gutter downspouts and a yard drainage box to pick up excess surface water at a low spot near driveway.  The discharge was run approximately 100 ft to the rear of our yard and a pop up emitter was installed to keep all water away from the house.  All excavation was backfilled and top soil added and graded with seed and straw laid.  Grass seed began coming up within a week and has filled in nicely.  
Throughout the process AJ kept in contact with what was going on and what they would be doing next.  The work was completed faster than we anticipated and the crew kept the site clean each day when they were done.  AJ went out of his way to make sure we were happy with the work and made sure the job was completed to satisfaction including following up with me to make sure we were happy after the job was complete and he had already been paid.  The crew was great, worked hard and put in a full work day and then some everyday.  The were several challenges with this job including a tight work space with many trees, roots and rocks.  The crew took great care to make minimal disturbance to surrounding trees, shrubs, etc.  We were very happy with AJ and crew and would happily use them in the future especially considering the reasonable price.  We even had the neighbors comment on the quality of the work done and how fast the work was completed.
"
Blue stone 1
Blue stone 2
Retaining Wall (Before)
Retaining Wall (After)
Channel Drain

+26

Recommended by93%of homeowners
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Sump Pump Installation questions, answered by experts

Installing a battery backup for your sump pump is recommended, particularly if you live in an area with frequent power outages or severe rainstorms. A sump pump requires electricity to function, and a battery backup ensures it can continue to move water out of your home if the power goes out, providing crucial protection against flooding. Additionally, frequent power outages can create electrical surges that might damage the sump pump's motor. A battery backup system offers an additional layer of protection, ensuring your basement stays dry.

If your water pump fails, the first step is to turn off the power to the pump to prevent any further damage. Check for common issues such as clogs, electrical problems, or mechanical failures. If you cannot identify the problem, contact a professional who specializes in pump repairs. Prompt action can help minimize damage and repair costs.

Yes, many providers offer warranties for new pumps and labor. Confirm terms before scheduling.

Costs range from $300 to $1,200, depending on the pump type, issue, and installation complexity.

Sump pump repairs are typically handled by plumbers or waterproofing specialists who are experienced in handling basement and foundation-related issues. Plumbers can address issues like clogs, electrical problems, and mechanical failures, and waterproofing professionals may be ideal if the sump pump is part of a larger drainage or waterproofing system. 

Some people may also call on a general handyperson for minor sump pump repairs. However, for complex problems, hiring a certified plumber or waterproofing expert ensures the work is done correctly and prevents further issues.

The Norfolk, CT homeowners’ guide to sump pump installation services

From average costs to expert advice, get all the answers you need to get your job done.