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TRUSTED BY DURHAM, CT HOMEOWNERS

  • Average homeowner rating star icon4.9
    Average homeowner rating
  • Verified reviews icon36
    Verified water heater services reviews

Top-Rated Water heater pros in Durham - Updated Nov 2026

Avatar for Atlantic Water Heater Pros
Atlantic Water Heater Pros
4.8(
51
)
Tankless Water Heater - InstallTankless Water Heater - Install - For BusinessTankless Water Heater - Repair+1 more

Serving Durham, CT and surrounding areas

Approved

In business since 1998

Free estimates

Emergency services offered

"I highered Bruce and his team, we're very happy with the service. They installed a couple new baseboard heaters to our existing unit to add more heat to a few rooms that's were cooler than we liked. We're very happy and much warmer. Bruce and his team were responsive and open to everything they were doing. Fast and efficient highly recommended!"
Large Mechanical Room
Response time1 day
1 neighbors recently requested a quote
Recommended by92%of homeowners
Nathan's Plumbing Services, LLC
4.9(
23
)
Water Heater - Install or ReplaceWater Heater - Install or Replace - For BusinessWater Heater - Repair or Service+1 more

Serving Durham, CT and surrounding areas

Approved

In business since 2002

Free estimates

Emergency services offered

"Nathan called immediately and came out 2 hours later to fix my broken water heater. He was done in an hour. I'd recommend him highly!"
Response time5 hrs
1 neighbors recently requested a quote
Recommended by100%of homeowners
Avatar for H L Bowman
H L Bowman
4.6(
430
)
Water Heater - Install or ReplaceTankless Water Heater - InstallTankless Water Heater - Repair+1 more

Serving Durham, CT and surrounding areas

Approved (Corporate)

In business since 1946

Free estimates

Emergency services offered

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."
Additional Photos
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+6

464 neighbors recently requested a quote
Recommended by86%of homeowners
Avatar for N & J Plumbing LLC
N & J Plumbing LLC
4.5(
47
)
Water Heater - Install or ReplaceTankless Water Heater - Install

Serving Durham, CT and surrounding areas

Approved

In business since 2019

Free estimates

Emergency services offered

We pride ourselves on our extreme professionalism and attention to detail. Our customer satisfaction guarantee assures you that we won't leave your property until you are completely satisfied with our work. As a locally owned and operated business you can trust that we will treat your home as we would treat our own. Give us a call today, and we look forward to working with you!

Additional Photos
3 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for MTL Heating & Cooling
MTL Heating & Cooling
4.7(
142
)
Water Heater - Install or ReplaceWater Heater - Repair or Service

Serving Durham, CT and surrounding areas

Approved

In business since 2008

Free estimates

Emergency services offered

"Michael knew that the part that had failed on my hot water heater was covered by a five year warranty. He contacted the manufacturer representative directly and saved me a lot of money. His work was excellent."
 Viessman boiler oil to gas conversion Orange
Peerless oil boiler/Amtrol indirect water heater
 Navien Boiler oil to gas conversion Stratford
Day & Night gas furnace New Haven
 Peerless gas boiler West Haven

+4

Response time8 hrs
Recommended by98%of homeowners
Avatar for The Builders & Cleaners
The Builders & Cleaners
4.9(
122
)
Solar Water Heater System - Install

Serving Durham, CT and surrounding areas

Approved

In business since 2018

Free estimates

Emergency services offered

"A soft wall due to improperly installed gutter by some other entity or homeowner caused water to constantly leak into the wall from the exterior roofline. This soft wall grow moldy and become riddled with pests/bugs. The contractor identified the potential issues, agreed to explore and open the walls and discuss the conditions, made sound recommendations for repair and did exactly what was noted in the repair (replaced a load bearing exterior wall, fixed the sill plate, completed the roof, shingles etc. and closed up the walls on the inside with insulation and sheet rock.). The work was timely, well done, the workers were clean as they did the job and kept the rest of the property clean. The manager of the job David Apel was and is an excellent communicator with phone/email/text and photos of processes and progress. I am going to use this company in my own investment endeavors on other properties and projects given the level of finished work, the timing and especially the level of detailed communication."
Dust out from the ductwork
Dust out from the ductwork
Clean vent
Clean vent
Dust in the return

+1839

Response time1 day
Response rate92%
Recommended by85%of homeowners
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Water Heaters FAQs, answered by experts

No, you’ll need to drain the tank before changing a water heater element, as the water heater element sticks through the side of the tank and uses a gasket to prevent water from pouring out. However, you don’t always need to drain it completely. If you’re only replacing the upper heating element, you can drain the tank until the water line is below the element. If you’re replacing the lower element, you’ll need to drain the whole thing.

While not all homes require a hot water heater expansion tank, they are necessary in most newer homes and are often mandated by local building codes. Codes typically require an expansion tank if your plumbing system is a 'closed-loop' system, which often includes a backflow preventer or pressure regulator on the main water line. Some municipalities have specific requirements. Installing an expansion tank on a closed system is crucial, as it prevents excess pressure that can damage your water heater and other appliances, potentially shortening their lifespan. However, tankless water heaters do not require an expansion tank.

Gas water heaters last between eight and 12 years on average. You can help them reach their maximum lifespan with regular cleanings, maintenance, and professional checkups, though don’t hesitate to swing for a full replacement if the total cost of repairs is greater than that of purchasing and installing a new unit. 

Tankless water heaters heat water as it passes through the unit instead of storing heated water in the tank. Their ability to produce hot water on an as-needed basis makes them more efficient. However, they are generally more expensive than traditional units. Is a tankless water heater worth it? Most homeowners will save money with a tankless unit in the long run by using less energy.

The amount of time it takes to replace an electric water heater will depend on the skill level of the individual who is replacing it. For example, if you replace it yourself–and you don’t have much experience–you can expect the project to take a full day. 

However, if you have a certified plumber or water heater contractor install your new water heater, it can take as little as 2 to 3 hours.

The Durham, CT homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.