Get matched with top water heater pros in Berlin, CT

"Never called."

"We had a furnace installed by Harp on July 8th 2024 after it being diagnosed by their technician as to the reason our ac system was not functioning properly. That’s when our troubles with Harp began. The installation was not done properly, we needed 3 service calls to get the ac to work properly. The installers were sloppy. We cleaned up screws and wire and parts from the old furnace for weeks. When heating season began we noticed that the humidifier installed with the furnace was not operating. We scheduled an appointment to have it repaired and they called the day of the appointment and told us they couldn’t come that day and we had to reschedule, so reluctantly we did. They finally came and repaired it. From what the technician told me it was not wired properly. On January 21st 2025( the coldest night of the year) the furnace stopped working. We called Harp to get someone to come to repair it as we had no heat in below 0º weather I was told the best they could do is to come the next day between 2 and 6 pm. I tried to explain that this was an emergency but to no avail. I called my local oil company and they were at my door within 30 minutes( which I would’ve expected from the company who sold us the furnace) the repaired it quickly and told us that one f the wires on the control panel was not attached properly. It cost me $300. I would NOT recommend Harp to anyone. They are not reliable and do not stand behind their promises of service 24/7. Stay as far away from this company as possible. We are sorry we ever started with them."

"Joe and Larry were wonderful! We bought a new house that needed work, including a serious issue with how our water heater was installed (without a pressure release valve!). Joe came by and looked at it all and because the situation was dangerous he and Larry came the very next day. Their estimate was clear and the job came in at the estimate (with one small additional nal.repair they found taking a part the toilet.). They walked me through everything and made me feel at ease. These are our new go-to plumbers!!"

"recently had the pleasure of working with Joel for an AC diagnosis and repair, and I couldn’t be more impressed with the level of service provided. From the moment he arrived, Joel displayed a high level of professionalism, courtesy, and technical expertise that immediately put me at ease. He quickly identified the issue, clearly explained the problem, and outlined the steps needed to get everything back up and running. What stood out the most was his thoroughness and honesty throughout the entire process. Joel didn’t just do a quick fix—he took the time to ensure everything was working properly and efficiently before he left. His professionalism, punctuality, and attention to detail were truly appreciated. It’s rare to find someone so committed to quality service and customer satisfaction. I highly recommend Joel for any HVAC needs—he’s a true professional who takes pride in his work. Thank you, Joel, for the outstanding service!"

"From the initial sales call to the installation their follow-through was 100% perfect. The 2 men who installed the walk in shower were clean and did a fast/perfect installation. I highly recommend his company."

"Total Remodeling just finished redoing my bathroom, and I absolutely love it! From start to finish, the team was professional, friendly, and really paid attention to every detail. The whole process was smooth, and the results are even better than I imagined. My bathroom looks amazing modern, clean, and exactly what I wanted. I’d highly recommend Total Remodeling to anyone thinking about updating their home!"

"Cayden was very professional and polite. This visit was for yearly Maintence of my sump pump. "

"It was a pleasure dealing with this company. Al spent time with me going over all the details when I signed up. Kyle did an awesome job installing my new shower and I love it. He was on time, answered my questions, and was patient with my little dog barking at him for attention,, "

"Aaron is a gentleman and a extremely hard worker. He is very knowledgeable in his field and went above and beyond in his work that he provided .Very reasonably priced especially for the work he did on my sewer line. He went above and beyond in the workmanship that he provides. It gives me great peace of mind in knowing that if I ever need his services again he is more than capable of handling any type of sewer problems that may arise. Thank you Again Aaron. "