Get matched with top french drain pros in Durham, CT

"Paul was very fast to respond and found and fix the drain issue."

"It went very well. The problem was fixed completely. I'm very satisfied. I thought the problem was simply a defective pressure relief valve. Not the case - the problem was a water logged expansion tank. Joe drained the system, installed a new expansion tank, a new automatic water feed with back flow prevention, a new 30 psi pressure relief valve, and a new automatic air vent. All the replaced components were old, so it made good sense to me to replace them. Joe even installed shut-off valves on the water feed and expansion tank line so that if new the expansion tank ever becomes defective, it can be replaced without having to drain the system. When everything was installed, Joe refilled and purged the system and thoroughly tested it before leaving. I am completely satisfied with the worked performed. Excellent work and good value."

"Very good and professional. Took the time to explain to me possible options I might have short of replacing a drain field. They really put me at ease and are now a reference. They charged me for a 1500 gallon tank though even though I have a 1000, so it was a bit pricey"

"Response was within an hour of my calling. Drain was cleared and area cleaned up.
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"They installed a French drain. They also maintain it. They do great work and are very responsive."

"I am so pleased that I contacted The Builders & Cleaners to complete our bathroom remodel! Everyone from start to finish was professional, kind and transparent. The customer service at this company is the best I?ve seen in a long time and our gorgeous bathroom remodel speaks for itself. I would definitely recommend tthem for any of your projects."

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"Used on 4/21/16 - Jay (son of owner) is on-time, clean, efficient and knows his stuff - I plan to use him for another project which involves rerouting pipes in dishwasher and sink - to allow dishwasher to drain properly and reroute the sink drain and trap so I no longer will get a sewer smell - I've been dealing with both problems for a couple of years and no one could figure out the problem. He is definitely the best!"

"TPK LLC did an amazing job unclogging my kitchen drain. They were professional, quick, and got everything flowing perfectly again. Great communication, fair pricing, and excellent service. Highly recommend!"

"I was in desperate need of a plumber. I was doing a DIY remodel and had a strict deadline. Demo was done and I got to a point where I was not experienced or confident enough to do. Mike should up the next morning and layed new pipes for shower and hooked up new shower pan and drain within 3 or so hrs. I was thrilled! He saved me and I'm able to finish on time! Wife is happy. Thanks Mike"