Get matched with top cabinet refacers and refinishers in Barkhamsted, CT

"Reached out to get our gutters cleaned. David was very responsive and offered a reasonable rate. Did the job quickly and thoroughly, sent lots of pictures and video of the finished work. Very satisfied, would definitely recommend"

"Too privy"

"Overall they did a great job"

"????? If I could give zero stars, I would Hiring this contractor was a nightmare from start to finish. The bathroom they delivered is so poorly done that I feel like I need to redo it entirely. They rely on subpar subcontractors with no professionalism or craftsmanship. ? Overpromise and underdeliver: I had to stay on top of every detail myself, doing the job the contractor was hired to manage. ? Unreliable: Never kept appointments or confirmed schedules. The only time they showed up on time was to collect payment. ? Unsafe practices: At one point, a subcontractor was cutting concrete inside the bathroom with a gas?powered tool, filling my entire home with smoke. I had to intervene to stop it and argue just to get basic protections like tarps in place. ? Poor management: Subcontractors openly complained about not being paid, and I even had to send one home myself because of unacceptable behavior. ? End result: Substandard work that does not reflect the money spent. Save yourself "

"It went well, they did a great job. Very fast with work. Respectful group"

"Everything was great. I would hire him again."

"Frank was a true professional. He arrived one evening and quoted me a price on the spot to paint the interior of my house. He didn't have waste any time. When I asked him for references, he was quick to provide them without hesitation like other contractors. Frank informed me that he would start painting at 8:00am and he arrived on time. Him and his crew worked to make small repairs to the plaster ceiling and walls before painting. I admired how he prepped the first day by taping the floors to minimize paint on the floors. The next day when he actually began painting I could see the difference in the one room he painted immediately, and I knew that I made the right choice hiring him. Frank communicated well and often throughout the project. He also provided ideas on paint colors and finishes. When the project was near completion, I expressed to Frank how some areas needed to be touched out and he did it with no resistance. I would definitely hire Frank and his team again for my painting and other projects. Thank you for bring life back into my 1922 Colonial!"

"We chose the right company to remodel our kitchen when we went with Kitchen Counsel. Mike was great to deal with from the very beginning. He was up front about what could be done, how long it would take, his prices were reasonable and I was thrilled that I could have any color cabinets I wanted. He gave us a 5 week window for completion (of course, we have an older house, so I added two more weeks for unforeseen problems). The job was completed in 5 weeks – Wow! I have to say the best part of this whole experience was working with Mike's team. I can't say enough about how much John and Jack did for us during this process. They definitely went above and beyond the task and did a wonderful job. The cabinets are custom made maple, their doors are perfectly hung and balanced, the quality is perfect. I am totally thrilled with my new kitchen and would 100% recommend Kitchen Counsel for any job. Thank you sooo much Mike!!"

"Rick was the best contractor I have ever worked with! He was a great communicator, showing up when he said he would and getting done what he said he would. He cleaned up at the end of the day beautifully so that there was no dust. Very detail oriented. And his quote and final cost were very reasonable. I’ve already recommended him to neighbors."

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."