Get matched with top above ground pool installation pros in Saugus, CA

"I waited to put up a review for Pacific Outdoor Living until I could give a full story. Our goal was to fix up our backyard which had never been 'scaped before. We had POL put in a patio of pavers with a grill placed and landscape the entire backyard. We also had an in ground water fountain set up. The job went as planned on time. The different crews were extremely polite and respectful. Very professional. The job turned out beautifully but there were some issues, which thankfully POL has been willing to address. To start, they are a solid pavers company. That is their absolute strength. They know what they are talking about here. The patio and grill are awesome. We had it set with electrical wiring for both an outdoor fridge and a countertop outlet. We also had them run conduit over to a spot where we later installed a jacuzzi. They did a fantastic job. We hired them to also do the landscaping and as we learned, while they do this well, it is not their 1st expertise. They provide this in order to do complete jobs. I suspect there is always going to be loss of some vegetation after installation. This is probably the one thing you can't guarantee but there are other companies we got estimates from where landscaping was clearly their primary expertise. Nevertheless, POL has always owned anything that didn't go perfectly. The landscaping looked great but some of the sod and some of the water resistant plants didn't survive. They replaced whatever needed to be replaced. Even after the summer heat wave and drought where we were limited to watering the lawn to twice a week and had grass die. They listened to my issues which they agreed were not my fault. They owned up to the fact that the sprinkler zones were not perfectly laid out. More than a year later, they came out and just added an additional zone for the lawn, replaced some of the ground cover. In addition, the outlet on our new grill/counter shorted out with the heavy rains this winter as somehow water managed to seep under the covered outlets; they replaced this as well. It would have been more ideal if everything turned out perfectly from the beginning but with these projects, one has to assume there will be some issues. What you want is a company that stands by its work and will not balk at fixing things. POL owned it all and has impressed me by doing so. I am so impressed that I am buying a new batch of mulch from them. I would hire them again even with the landscaping issues because they did not walk away from the problems even after the initial three month warranty. They are a class act."

"My wife Brenda and I are extremely happy and fully satisfied with the exceptional work of Robert and his team from RJ Pools and Spa. Robert was both personable and professional, and his team was equally diligent in their work to repair cracks in my pool and spa; replastering my pool; and replacing pool-wall tile. Robertâ s attention to detail and communication from the onset of the project through completion was admirable. To those who are contemplating renovating an existing pool or perhaps a new pool construction, I recommend RJ Pools and Spa. - Aaron"

"Very well, despite them having a challenging day they kept me informed showed up and installed the filter for half what my pool-man wanted."

Best Quality Movers consists only of professional workers with great experience in the moving service. Our company does everything possible to satisfy customer needs. Our trucks equipped with all necessary materials to make move nice and smooth. Safety- is a number one priority in our business. We are here to serve a customer with truly high level of professionalism.

"The concrete and gate install went relatively quickly. The patio cover required permits which took some time. Once received, the patio went up quick and the planter brick repair was also quick. Overall a good partnership that I will hire again."

"Picture Build is great to work with. They are extremely professional and do a fabulous job. They worked very hard and efficiently, not wasting any time. We had a lot of brick and concrete demo that needed to be hauled out with wheelbarrows due to lack of backyard access. We are so pleased with the end result - a beautiful deck, landscape lighting and new plants. George and Brian are easy to work with and responsive to any concerns or questions. I would highly recommend Picture Build for your outdoor remodeling needs."

"This contractor has done an OUTSTANDING job on 3 of my house rehab projects!!!! The quality of the work is absolutely BEAUTIFUL! My houses have clean and crisp lines on all of the tile work (kitchen and bathrooms), flooring installs are PRISTINE! Erik helped us create custom designs and he is knowledgeable about all facets of the project...interior and exterior. We have recommended this team to friends and family! We will continue to work with this company! Thank you Top Leader Construction!"

"We purchased the Big Deal to have the Bathroom design.  They came and did the design as expected.  The person they sent out did not sit well with us, and we will not have them back.  We have spoken directly with the provider about the issue.  Additionally, their estimate to do the work was significantly higher than others.  
The 3-D design and ideas they gave us were nice.  I would not use the provider for anything else


Update....the provider has called to try to make this situation right. I appreciate their desire to follow up on negative customer service. We'll see if they follow through with their promises

Update...I was hopefully that the provider would follow through with their promises to make this right, but alas we have not heard back from them. It was as I feared, all talk to get us to change a negative review on this site. Stay away!"

"As soon as the contract was signed, Rick scheduled the work quickly. He came with his workers and remeasured everything. We discussed the design and he gave me some catalogues to look at designs. I selected a combination of two designs. Rick and I discussed the finish on the railings and I selected black. The railings were installed. There were a total of three different steps, each different from one another. The railings in the front of the house needed to curve with the conture of the steps. One other was just a straight forward design which was straight. The final set went in an area where I plant my vegetables. The railing needed to be spaced so I could still have access to work in the garden yet allow safety on some very steep steps.The work was completed within a few days after starting. When the final coat of paint was finished I was not completely satisfied with the finish. Rick came to inspect the work and was not satisfied either. He sent the painters back to sand and repaint all the railings. He suggested instead of the black an antique bronze might be a better choice for color. He was right. I was very pleased with the final paint.
Rick has completed several projects for me and I have been very satisfied with all the work. 
I will call him again when I am ready for my next project.
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7/13/15:  I have worked out an arrangement with the company and at this point harbor no ill will towards them.

While we had multiple issues with ESI (not showing when scheduled, workers drinking alcohol on the job, substandard work which had to be redone), when the remodel was completed we thought we had a pretty nice looking kitchen.  Then, as months passed, we started noticing a lot of grease spots accumulating on the cabinet above the microwave.  When we hired another contractor for a bathroom remodel, we asked him to take a look at this cabinet issue.  He found that the ventilation kit had not been attached to the microwave nor to the air ducting of the house so the grease had no where to go.  Additionally, our contractor found the following issues from the ESI remodel:

*romax sticking out of the wall going directly into the bottom of a cabinet into a non-gain box

*electrical socket behind dishwasher was non GFI protected and had no cover plate so exposed to water

*4 GFI's, way to many for our kitchen area, were tied into one line.

Bottom line:  our contractor said the work had created a major safety issue which could result in a fire or electrocution.

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