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"10/6/2024 - Ongoing Toilet Leak Issue – Unresolved Since February Dear Albert Nahman Plumbing, I hope this message finds you well. I am writing to express my extreme frustration regarding the ongoing toilet leak issue that has yet to be resolved, despite numerous attempts to rectify it. The problem began in February 2024, when my toilet started leaking and refilling its tank every 2 to 4 hours. Since March 18, 2024, I have had five appointments with your team to address this issue. I have paid a total of $545 for a new canister flush valve and a new toilet fill valve, yet the toilet continues to leak exactly the same way it did before. What is particularly disheartening is the lack of communication since August. I have repeatedly tried to reach out via email and phone, but my messages have gone unanswered (August to October). I chose your company based on your good ratings and the assumption that I would receive quality service from a licensed plumber. Unfortunately, my experience has been quite the opposite. I would appreciate a prompt response to this matter and a clear plan for how we can finally resolve the leak. Thank you for your attention to this urgent issue. Sincerely, Andreas"

"Called this company for their $77 dollar, which they advertised with a flyer, for a tune-up and cleaning for my heating system. They are a Hayward company and I was told that our Castro Valley home was not in their service area. I bet if I called to buy a new heater they would be out in a day."

"Great repair and service!"

"Oscar and his team did an excellent job with the installation of our ipe decks and cement tile patio. We truly appreciated Oscar's guidance as we finalized our unique outdoor design. He took the time to walk us through the various wood options and to explain the pros and cons. They completed our project early and we were thrilled with the end result. We now have a beautiful deck, patio, and pergola, and can't believe it's the same space! We're definitely going to hire Oscar and his team again, when we do more upgrades to our house!! Thank you, S&L Remodeling and Design!!"

"Did an excellent job overall, Replaced the service line from meter to house. Arrived before schedule, started the job early, were very quiet and did not disturb the neighbors, or me! Had me inspect as they went along. Did not disturb existing old plumbing for our well,, or the PVC for the sprinklers. Would definitely use them again and have given another neighbor their contact info for possible future problem they are concerned about."

"Helped me right away. Did not have to wait all day."

"They did a good job."

"El servicio y el precio fueron excelentes y sobre todo fueron muy puntuales"

"We are incredibly grateful to Pedro Galvan and his team for stepping in during a moment of urgent need. When our hot water system suddenly failed, leaving us without hot water for daily essentials, Pedro responded with a level of professionalism, clarity, and compassion that is truly rare. From the very first call, Pedro was attentive, transparent about pricing, and committed to solving the problem quickly. He provided us with the most cost-effective and honest quote out of several we obtained—and, even more importantly, was able to come almost immediately when others could not. His workmanship was precise, efficient, and tidy. It was clear we were in the hands of someone who genuinely takes pride in his craft. In a world where so many service professionals overpromise and underdeliver, Pedro Galvan delivers exactly what he promises—and does so with warmth, integrity, and a deep respect for his clients. We recommend him without hesitation to anyone needing plumbing services."

"They did a number of things. Braced and restrapped water heater and ran copper line for pressure relief to outside. Unclogged master toilet and reseated. Bolted down second toilet. Reconnected clothes dryer vent. Repaired air gap/garbage disposal and drain line under kitchen sink, crawled under house and remove galvanized pipe straps and replaced with nylon pipe clamps. I was a contractor and used to do this work, o an very critical. They did an outstanding job. Went the extra mile several times. I was expecting a bill for a higher amount but they stuck with their estimate. I recommend them highly and would use them again!!"