G & G Carpet Rug Upholstery And Tile Clean

They did a fine job.

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Overall, it went well. The chair and sofa looked good, but the rug did not come clean. They explained that this was due to wear and tear. He asked if he could try again to clean the rug, and he personally came and picked it up and re-cleaned it. It looks better, and I am very impressed by the service.

Very nice, and professional. They are on the pricey side

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They are reasonably priced. Usually it takes about 3 hours. They respect our home.

Excellent! Cleaning and Service was, once again, best in class! They have become our first choice for cleaning our carpets. Have been using G & G for more than 6 years to do our annual rug cleaning in our family room and in bedroom and landing area. Both are high traffic areas. We could not be happier with the people or service. We Highly recommend G & G to anyone. The people at G & G

unknown

They did a really good job, but they are insanely expensive. It didn't cost anything.

They did a really good job, but they are insanely expensive.

unknown

I did end up calling another service with good reviews that quoted me half the amount.  I'm insulted and angry that he would try to take such  advantage of me.  Very unprofessional.

UPDATE:

The owner of G & G had called twice attempting to resolve the "misunderstanding"  with I think a sincere gesture to come for an estimate and also sincere apology explaining there was a misunderstanding.   Yes, I acknowledge cleaning a couch professionally and with good results is time consuming and hard work.  I am the type of person to appreciate that and would try to be fair.   He explained that he needed to estimate high and adjust the price accordingly so that the customer wouldn't be upset about a misquote.  I do feel his frustration.  In this area, I know that's a problem for people performing a service -- being taken advantage of and being asked for "best price."  

I can acknowledge there was a misunderstanding between us and we can both learn from it.

    

The workers were polite and worked efficiently. The carpets looked great when they were finished. I would hire G and G again.

WOW!! Excellent service!  First, Octavio arrived on time and walked through the house with me, noting specific spots and asking if I knew what they were.  It had been about 7 years since the last time the carpets were cleaned and our cats (poor old things at 17 & 19 when they passed) had left lots of stains and odors behind.  Carpet is a light beige and had a visible dirt trail down the hallway.
By the time Octavio was done, the stains and odors were gone.  The whole carpet was brighter.  He got out stains that I thought he might only be able to lighten.  A Miracle worker!  He moved some furniture pieces to get under that I only expected him to go around.  He took care not to scrap any walls or furniture with the hoses.  The overall job was completed in about 4 hours and I would definitely use G&G again!

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Arrived right on time. Very polite and professional but also very friendly - but business-like. Walked through, gave estimate and did the work. Two hours later they were all done. 
We've used G&G a number of times and have always been happy wiht them. They also have done other carpet services like patching carpet damaged areas with remnant pieces. We've been pleased with those services as well.

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Excellent work!  Jim and his staff arranged for a convenient time.  Alex and Eric arrived promptly and went to work.  Initially they surveyed all the carpet in the house, including heavily traveled areas.  We had vacuumed the carpet before they came, but they used a more powerful vacuum prior to starting their cleaning process.  We removed smaller pieces of furniture.  They moved the larger furniture and placed it on foam blocks to prevent it from getting damp.  They carefully cleaned the carpets.  They did a great job.  Following the cleaning process, they used industrial fans to help accelerate the drying.  They were friendly and courteous, and everything was professionally done.   Highly recommend!

Totally went the extra mile to save my gorgeous little rug- been in same spot for 8 years and suddenly cat felt need to repeatedly mark territory there. Fortunately G&G was willing to wash it multiple times (5-6) to get all the odor out and even called to ask about handling an area where fringe was uneven. THANKS TO G&G!

We have 2 dogs and even though I clean the rug regularly, the home Bissel just wasn't getting all the smell out . Jim of G and G did a great job, actually got down on the rug and sniffed out the worst areas. Treated and then did the actual cleaning, doing the worst areas three times. He was punctual, careful and thorough. We will definitely use them again.

Jim is a great communicator and it was a pleasure to work with him. He gave me an estimate over the phone and also visited the property prior to performing the job. The carpets hadn't been cleaned in over 3 years and they were in very poor condition, requiring heavy duty cleaning. They looked new after G & G finished cleaning them.

unknown

Great...complex job and everything looked wonderful when they finished!