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    Verified flooring services reviews

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Avatar for Carpet Time, Inc.
Carpet Time, Inc.
4.7(
19
)
Carpet - Repair, Refasten, or StretchLaminate Wood or Stone Flooring - InstallCarpet - Install+13 more

Serving Norco, CA and surrounding areas

Approved

In business since 1989

Free estimates

Warranties offered

"We initially intended to just carpet our Master Bedroom, but I wanted to get quotes on the other two jobs to see if I could convince my husband to go ahead and do those as well. The quotes were reasonable, so after checking references, we went ahead with everything.

We have had Milliken patterned carpet in other parts of our house for 18 years and it has held up well. Unfortunately, the pattern that was my first choice had been discontinued. We took home samples of about seven patterns we liked. We chose a pattern called Khorassan, in the color Lapis for the Master Bedroom. Unfortunately, because the color doesn't appear on the sample board, there is a $400 upcharge for custom dyeing. They can not only change the background color of the carpet, but also the colors of the pattern. When you tell them what you want, first they send you a computer proof which supposedly has accurate color representation. Unfortunately, the colors on the computer sample were nothing like the colors they supposedly represented, even allowing for computer color differences. Milliken will only send out one large sample for a custom dye order, and they are supposed to wait for authorization from Laura to do so. Because they sent the sample without prior authorization, Laura was able to get them to agree not to charge us for sending that sample. On this first sample, the background color was lovely, but the flowers in the pattern were coral rather than the pink I wanted, so I had the colors in the pattern changed. I was pleased Milliken agreed to do this at no additional charge. When I saw the second sample, I approved it. When it was installed, however, the flowers still looked coral to me, so I wasn't as pleased as I thought I would be. But none of this is Carpet Time's fault, as I had approved the sample.

For the Guest Bedroom, we  wanted to spend very little money and assumed we would just buy a remnant of something George had in stock in the warehouse. There was one that was ok, but nothing special. George surprised me when he said he would be happy to order anything we wanted, and seemed to think he could find something for close to the original quote of $480. I also thought that it would be more money to install, and just intended to put a pad in and lay the carpet like an area rug. George told me there was no additional installation charge, so I decided to have the carpet installed. Both George and Laura were very helpful in pointing out possible inexpensive options for us. I did a lot of searching on the internet and called Laura several times for quotes. She was very nice and checked prices on several options. On at least one occasion, when the quote of the one I found was too much, she suggested an option that was very similar in style, but a lot less expensive. In the end, we chose a carpet by Shaw called Pleasant Garden, which is a tone on tone high low sculpted scrolling leaf pattern. My husband wanted the bedroom redecorated, so I purchased new drapes and a bedspread. I really liked the carpet in a beautiful deep teal color called Stained Glass, but had difficulty finding a bedspread to match, and thought I was going to have to get beige carpet. Eventually, however, I was able to find a bedspread, and we purchased Shaw's Pleasant Garden in Stained Glass. Boy what a difference from the horrible carpet we had! It looks absolutely gorgeous! What is even more amazing is that it only cost $560! So I paid $80 extra to get something I really liked! Thanks, George! The day of the installation was rainy. Normally people have a large garage where the installers can cut the carpet to size, which is done on-site. We have a detached garage which doesn't have a nice clean floor so it was not a good place to do the cutting, and it couldn't be done outside because of the rain. Our living room is large, but still wasn't large enough to spread the carpet out for cutting. I don't know how they did it, but they managed beautifully. While the carpet in the Guest Bedroom is just a square, the Master Bedroom has a small dressing area and closet which was also being carpeted. So the measuring and cutting had to be exact. The installation was flawless. The guys did a good job of cleaning up after themselves. I pointed out one area where there was old pad residue on a wood floor which was near where the carpet was installed, and one of the guys was happy to vacuum it up for me.

We had more problems with the carpet for our stairs and landing, but that was Milliken's fault, not Carpet Time's. In fact, Carpet Time thoroughly solved the problem. We have Milliken's pattern Richmond Rose in our downstairs hallway, and wanted to get the same pattern for our stairs, but the pattern had been discontinued, so we had to choose something else. We settled on Rosalie, which looks like a smaller scale version of our old carpet. We ordered the same background color of Sapphire, which was displayed on the sample board, so there was no custom dye charge. Because there was no custom work needed, Milliken didn't prepare a large sample, so I hadn't seen the carpet before installation day. When I looked at it on installation day,  I didn't like it. The main flowers in the pattern were coral again. Since it was totally wrong for our color scheme, I refused the carpet and it wasn't installed. George brought the sample board over to see what the problem was. We compared the sample on the board to the carpet that was to be installed, and discovered that the Sapphire sample represented on the board didn't show the main flower of the pattern, only one of the smaller flowers. The Sample Board was therefore not an accurate representation of the finished carpet. The flowers in our old carpet are pink and burgundy with green leaves and smaller yellow flowers. Because the Rosalie pattern is similar to Richmond Rose, I erroneously assumed that those were the colors I would get in the finished carpet. However, the colors of the flowers in the Sapphire version of Rosalie are the same as those in their Lapis colorway, namely coral, burgundy, yellow and green. George was totally supportive and agreed to negotiate with Milliken to get them to redo the carpet in the colors we wanted. It took awhile, but George and Laura really went to bat for us! They were able to get Milliken to concede that their sample board was in error so we had no way of knowing what the finished carpet would look like. George and Laura persuaded Milliken to do a custom dye job on the carpet in the exact colors we wanted -- and without the custom dye charge! So George and Laura saved us $400, and there was also no charge for the carpet we refused to have installed. Milliken again prepared a computer proof, and then a large sample for us to approve before the carpet was made. This time it came out beautifully. Although not an exact match for our old carpet, and the old one has faded somewhat over the years, the new carpet coordinates very well. It looks just beautiful! I am very happy I decided to carpet the stairs and landing at this time, as Laura told me that Milliken is phasing out of their traditional floral patterns. It sounds like I might not have been able to get a pattern that coordinated with my old carpet if I had waited.

 I couldn't be more pleased with the quality of the work Carpet Time did. The selection in the store was very good. George and Laura were very easy to work with. The installers showed up on time on both days. When we told them that we have cats who don't go outside, the installers were sensitive about keeping the front door closed when they weren't coming in or going out. Both George and Laura were prompt in returning phone calls and happily answered any questions i had. George told me that the company had been in business 29 years. I would have no hesitation recommending George and Laura McNulty and Carpet Time, Inc. I will certainly patronize them again when I have additional flooring needs. If Angie's List allowed an A plus, that"
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+6

Response time1 day
2 neighbors recently requested a quote
Recommended by100%of homeowners
Avatar for Century Flooring & Decor Corp.
Century Flooring & Decor Corp.
4.7(
16
)
Carpet - Install - For BusinessCarpet - InstallLaminate Wood or Stone Flooring - Install+8 more

Serving Norco, CA and surrounding areas

Approved

In business since 2010

Free estimates

Warranties offered

"We highly recommend Century Flooring and Decor. The installers they used were courteous, very skilled and professional. Faye was a joy to work with. She got the job done very quickly, professionally and courteously. She never failed to respond to our phone calls. We are so happy with the results."
Front Showroom
Hallway
Entrance
Home Office
Bedroom Carpet

+5

Response time2 days
Response rate98%
1 neighbors recently requested a quote
Avatar for America’s Restoration Cabinet and Flooring Solutions
America’s Restoration Cabinet and Flooring Solutions
4.9(
11
)
Laminate Wood or Stone Flooring - InstallLuxury Vinyl Flooring - Install - Materials Not Provided by ConsumerWood Flooring - Refinish+15 more

Serving Norco, CA and surrounding areas

Approved

Free estimates

Emergency services offered

Credit card accepted

"We had a kitchen remodel and new flooring throughout the home. Cabinets added in our office. To be honest it’s always scary watching your home being demolished, Wes & Ryan at Cabinet and Flooring Solutions made the whole process worth it. The crew they have working for them are all professionals answered all my questions, cleaned up removed all debris at end of day. I would highly recommend Cabinet and Flooring Solutions A big thank you, to you and your crew for working so hard"
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+21

Response time1 day
32 neighbors recently requested a quote
Recommended by100%of homeowners
Avatar for Primo Epoxy LLC
Primo Epoxy LLC
5.0(
17
)
Concrete Floor Coating-Apply

Serving Norco, CA and surrounding areas

Approved

Super Service Award Winner

In business since 2021

Free estimates

Warranties offered

"Primo Epoxy just finished resurfacing the floor in my two car garage, and I couldn't be happier with the results! The floor looks fantastic and very durable. Their workers were professional, courteous, and did a great job. They also completed the project in a quick turnaround time. I highly recommend them to anyone considering epoxy flooring."
Epoxy Removal
Epoxy Menifee
Universal City Hilton Hotel Project
Patio Repair
FBM warehouse

+103

Response time1 day
1 neighbors recently requested a quote
Recommended by70%of homeowners
Avatar for Express Flooring Inland Empire
Express Flooring Inland Empire
4.3(
48
)
Laminate Wood or Stone Flooring - InstallCarpet - InstallLuxury Vinyl Flooring - Install - Materials Not Provided by Consumer

Serving Norco, CA and surrounding areas

Approved (Corporate)

In business since 2000

Free estimates

Credit card accepted

"Express Flooring is an awesome company. I had two other companies come out and they left my floors a mess. But Express Flooring came and saved the day. Their workers were courteous and completed the job in a timely manner. The price was very affordable also. I would highly recommend this company."
132 neighbors recently requested a quote
Recommended by78%of homeowners
DJ Laguna Flooring
4.2(
233
)
Laminate Wood or Stone Flooring - InstallLuxury Vinyl Flooring - Install - Materials Not Provided by ConsumerLuxury Vinyl Flooring - Install - Materials Provided by Consumer+4 more

Serving Norco, CA and surrounding areas

Approved

Customers say: Terrific value

"David was so easy to work with. Anytime I had questions, my calls would be answered. Work always started as planned and they worked though completion. Very happy with this company and their work. Flooring was installed though out downstairs, completed with baseboards."
Response time1 day
15 neighbors recently requested a quote
Recommended by93%of homeowners
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Flooring Installation questions, answered by experts

Carpet is most often affixed to the floor by tacks in tack strips rather than nailed or glued directly to the subfloor. The tack strips are nailed to wood subfloors. Even if you want to install carpet over concrete, you’ll adhere the tack strips to the concrete with masonry nails or a liquid adhesive.

Most DIYers can learn how to remove carpet although it’s time and labor-intensive. However, if you have glued-down carpet and are concerned about damaging the substrate below, it's best to call a professional carpet remover. Also, removing glue-down carpet is more work than dealing with wall-to-wall carpet because you have to get rid of all traces of the adhesive from your subfloor to prepare it for a new installation.

The best flooring materials for a mudroom are porcelain and ceramic tiles. Both are easy to clean and maintain, and they're also water-resistant and highly durable. If you're not a fan of those types, you can also choose another nonporous flooring for your mudroom, such as stone or sealed concrete. Stay away from linoleum, cork, hardwood, and engineered wood, as water and moisture in your mudroom will damage these quickly.

Most experts agree that the best thing with which to clean epoxy floors is a diluted mixture of ammonia and warm water. You can also use mild dish soap diluted with warm water or a degreaser (such as Simple Green or Goof Off) diluted with warm water. Some soap-based cleaners can leave a haze. If you notice this, further dilute the mixture with water or use a different detergent that does not leave a film. You should never use harsh cleaning chemicals, any type of acidic compound (such as vinegar or citrus-based cleansers), or harsh scrubbers like steel wool or hard bristle brushes.

There are a couple of color options to consider when installing carpet in high-traffic areas (like entrances and stairways). Medium-toned colors and patterned carpets can work well in these parts of your home because dirt and stains can blend in easily. Dark carpets will also conceal marks and spills, but they show lint and other light-colored debris. Consider a medium brown or tan for your high-traffic areas. Either way, it’s best to avoid paler shades, like white and cream, which get dirty easily.

The Norco, CA homeowners’ guide to flooring services

From average costs to expert advice, get all the answers you need to get your job done.