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Recent Basement Waterproofing Reviews in Mountain View

• All Seasons Construction

  5.0

  I picked up this company because I saw one of their staff members working on a house when I was walking by. I was very impressed by what he was doing. After I called the office, the manager Jeremy came to my house several times to assess what needed to be done. He is an excellent guy. He did a thorough assessment and explained to me what the plan would be and gave me some suggestions. He was very honest and openly discussed with me what options I had. Besides needing to install the drainage pipes and pump, he also suggested connecting the main drainage pipes to the tool shed trench, because the tool shed trench had no outlet. Before the project started, when I had questions, he always responded very quickly and he updated me frequently when they would start the project because their schedule was very tight. During the process, the workers are excellent and very efficient. They did an awesome job. When they started this project, I also wanted to add another project to add concrete to my side path. Jeremy came again and did another assessment and gave me a very reasonable price. I am very satisfied with what they did for me. In the middle of the process, when the first Lead Foreman had a medical problem, Jeremy tried very hard to arrange the second Lead Foreman to come help. I was very impressed. The whole process ran very smoothly. I highly recommended this company. No matter their field workers or the office workers, they are all very nice, professional, and efficient. They are willing to answer your questions and work with you read less

  Cindy S.
• Basements.com

  5.0

  The service provided by Basements.com was outstanding. I live in California, and the property is in Philadelphia. Coordinating the work was a little tricky because of the time difference and working with my tenant. Larry, the owner, was absolutely great about keeping me in the loop about what was happening and what the next steps were. He called often, and made himself available to answer questions at all hours. He also sent many photos to help me understand what was needed. Also he went the extra mile and took care of some structural repairs that, if not attended to, would have caused the front of the house to sag, and affect the structural integrity of the whole house. I should also mention that I had contacted him a year ago to do repairs, and didn't act on it then. He was very gracious about coming back to do a new assessment, and give advice about the new/deteriorating condition of the basement. I never felt judged for putting off the work when it was first recommended. Later, walls needed to be replaced and he offered to have his team do that, and also finish up by painting everything so it looks brand new. This streamlined the whole process, so I didn't have to find a contractor. My tenant was very appreciative of them doing their best to have as little impact as possible on her lifestyle. So - superior work, excellent communication, thoughtful attention to detail, and, for me, peace of mind knowing the house is structurally sound and there will be no more issues with water coming in. Money well spent read less

  Linda W.
• Glam Construction, Inc

  5.0

  The employees of Glam Construction were courteous, professional, and competent. This applies to their office staff, as well as the on the job individuals. They did a terrific job. I will definitely call them again for future jobs. I highly recommend this company.

  Julie S.
• Glam Construction, Inc

  5.0

  So far so good. They are a pleasure to work with. Great communication and they are very professional. Not finished with the job yet.

  Joan E.
• RestoreX, LLC

  5.0

  I have spoken with my fair share of restoration companies, and I cannot recommend this company highly enough. When I had intially called, I was distrought and had no idea what to do! Manny took his time to understand what was going on and make me feel at ease. He talked me through the next steps and kept me updated the entire way. He even worked with my insurance adjuster to make sure the appropriate coverage was had. The technicians were prompt, knowledgeable and respectful. They were also clean and diligent the entire way through. No one wants a disaster to happen in their home, but if it does, please consider this company. YOU WILL NOT REGRET IT! From the onset, Manny and his team were honest, dependable, and professional. Glad to have done business with them read less

  Tiffany N.
• M&M Construction & Home Design

  5.0

  Throughout our entire process we received incredible customer service and support. Communication was outstanding with weekly and daily contact from our site manager during the project. Overall the build was amazing value with high quality finishes even with adjustments to plans and specifications. The process was very efficient, taking 14 months from first day on site to handover even with extreme wet weather at the end thanks to our very efficient site manager. We would highly recommend M&M Construction and Home Design for those choosing to build their dream home in a cost effective and timely manne read less

  Bishop G.
• M&M Construction & Home Design

  5.0

  Our bathroom was a complete remodel - gutted out completely, old tub, sink, toilet, files, floor removed. New subfloor, sheet rock, waterproofing, tile, install all fixtures, paint, etc. These guys did an awesome job. We have an older house (75+ years) which has settled and nothing is plumb anylonger - very challenging to install tiles, flooring etc. and have it come out looking nice since none of the lines are straight, but they managed to do it. Also found out that the whirlpool tub required a separate power line, which they pulled for us and also reinforced the floor from the basement to make sure adequate structural support existed. They pulled all city permits - almost nothing in the old bathroom was to current code - had to install a ceiling fan, move electrical, move plumbing in order to bring it all up to code. Had to install an access panel in adjoining room to allow access to whirlpool pump for future servicing. As a homeowner, very nice, secure feeling to know everything is now up to code. Just amazing how much had to be done and these guys really impressed me. Got it all done in less time than they quoted - said it would take 2 1/2 weeks, it was done and signed off by the city 1 day shy of two weeks. Very pleased with that - who gets their projects done early!? Incredible work ethic - a 13 hour day was not uncommon if that is what it took to get the job done. They kept us up to date on every step and when problems arose - which of course they did - they worked with us to resolve them and keep the project on track. After sign off and final payment, we found one little oversight (an area had not been adequately caulked) and they were out promptly to fix it. Their price was very good and competitive with others. However, we didn't look any further once we spoke with them as we knew we had the right contractor. Could we have found someone to do it cheaper? Don't know, maybe. But this is where we live and we don't necessarily want the lowest bid - we want the best quality and the best value for our money and we definitely feel we got that. Good job Moran, Sapir, Moty - we will definitely be using you again when new projects arise read less

  Kathryn B.
• Basement Masters Waterproofing

  5.0

  During the crazy heavy rains of Spring 2018, my below grade fireplace facia was leaking water! After several misdiagnosis from "professionals" (including contractors and fireplace professionals and water proofing companies), Basement Masters was one of the few that identified the problem accurately and provided the solution that made sense to me, even though it was more expensive than the interior home trench option most offered. They listened to the problem. I did get some alternative quotes for an exterior dig and water proofing once I understood what the problem really was. Basement Masters had a competitive price. But what really sold me was the down to earth approach the owner took on this project. They were very fair with me when I needed some additional work during the job and didn't take advantage of price gouging. They are a small shop so communication sometimes took longer than you'd hope, but it was during the crazy rain season where everyone's basements were leaking. Lastly, I had to manage this project remotely and had them work with my tenant, and they were nothing but professional throughout the process read less

  Nicole K.
• Quality 1st Basement Systems

  5.0

  The entire staff of Quality First Basement are courteous, efficient and professional. I don't know if the solution they proposed will solve the water problems(stay tuned for my report next year). But so far I am more than impressed.

  Nelda M.
• All Seasons Construction

  5.0

  They were easy to get a hold of and scheduled an appointment for me right away. Steve and Mark came out and looked around. They took their time, yet were direct. They had lots of good ideas. I received the estimate by e-mail about a week later.

  SUSAN F.