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"Outstanding effort! Our old air conditioner was replaced and a new system was expertly installed by the team from Heating & A/C Repair, Replacement, New Installation. They produced outstanding results, worked neatly, and adhered to the timetable. Unquestionably a trustworthy business."

"We hired AC Dave to install a heating & cooling unit, after using them for our old unit's maintenance for years. It was a unit that. went on the roof, so installation was no small task. They did a fantastic job, kept the area clean, were extremely courteous, and we felt like we were hiring family to help us out. They pulled all of the permits which cost extra of course, but it saved us the hassle of dealing with the city and handled the post work city inspections."

"I needed my HVAC system urgently repaired, the technician arrived promptly to resolved the issue. They were professional and knowledgeable and gave me honest recommendations & also was very helpful. Highly recommend! Thank you!"

"These guys were great. They did a great installation. It was completed quickly & at a better price than the other companies I checked. I highly recommend this company, & will use them for any of my HVAC needs in the future."

"My water heater was leaking but glad that I contacted water heater only. I called at 10:00am and by 12pm they were here installing my new water heater. David from Water Heaters Only came in the afternoon of 6/12/18 and it took 2 hours to install to city and state code. He had all the parts and tools to change the water heater on the spot. Old heater was taken away and new heater installed by 2pm.. I would highly recommend Water Heaters Only. They were very professional and courteous."

"I needed an oil change done on my Mercedes. Dave the owner made sure he had all the right spec fluids for my car when I go there. Connie the friendly receptionist was friendl and efficient.. I was in and out quick all fluids topped off, and potential problems brought to my attention, no sales pitch just good old fashioned honest people. We'll do business with them again. Highly Recommended
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"PERFECT INSTALLATION WITH VERY PERSONABLE AND RESOURCEFUL PROFESSIONALS. I WOULD RECOMMEND THEM HIGHLY"

"Very positive experience with Andrew at DNA. He provided me multiple solutions to help correct our heating system issues given the age of our home. We ultimately replaced our unit and I have never seen more care taken by a contractor to help keep our home clean and free from dirt and dust. Every time DNA would enter my home they wear shoe covers; when they replaced the furnace they installed temporary plastic sheeting walls to isolate the mess from the install to a minimal area which they also cleaned after completion. As I mentioned, the cleanest contract work I have ever had. Additionally, very well mannered and great attitude. I would hire them again without shopping for quotes."

"Everyone at Baltica was responsive and eager to please.  Calls and emails were returned punctually in every instance.  Everyone I communicated with was professional and accommodating. 
I called initially to discuss moving to a tankless water heater, but a personal review of my property showed that it was not possible.  Kevin Phidayev, with whom I made the arrangements, was eager to accommodate my product needs, financial needs, and scheduling needs.  Kevin was ultra-responsive to every call, email or request.
The installer, Marius, was particularly pleasant.  He showed up on time every time.  He looked professional, was knowledgeable, and he got the job done on time.  He was happy to accommodate my neighbors in the condo who would be without water for a brief time. Marius left my home clean, and he protected my new floors from damage. 
To be honest, I did not do any comparative shopping for pricing purposes because I was so impressed with my initial contact with this company.  I got all kinds of upgrades I never knew existed.  Marius installed a pressure relief valve, new water valve, new stainless steel flexible water and gas supply lines, and new double earthquake straps, among other things. I have learned from bitter experience that you get what you pay for.  If this water heater seemed costlier than I expected (my only "B" rating), in the end I believe I got my money's worth. 
The level and quality of customer service is unique in my experience.  Truly outstanding.  I have already referred business to Baltica, and would do so again without hesitation."

"That worked out very well. He did very well. They've been working fine ever since. It's been about 6 months now. It all worked very well. I gave him the go ahead on September 19th. On the 26th, I received a courtesy followup from him, after it had been done. I had about 6 different contenders bid. Some of them were more than he was. One of them actually had a 10 year warranty on parts and labor. Southland was less in terms of the warranty. Their price was generally lower. I have subsequently seen offers for much less on Angie's List. I guess it was just the timing. So far everything has been great. No problems. They showed up right when they said they would. I'm planning to use them in the future. It turns out that the units they installed would soon be upgraded so they can respond to Amazon's voice controlled robot (Alexa). He said that these components will have Alexa capability in February. As soon as they are available, I will be contacting Southland again to come out and upgrade the air conditioning, so I can say to Alexa to turn the heat up or down and do it all by voice control. I have smart devices all throughout the house. 
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