BALTICA Plumbing-Heating-Air Conditioning-Tankless
About us
Our purpose is to provide excellence in all areas of service to our customers. Our Team We hire, train, motivate, and reward based on three main hallmarks: Integrity, personal responsibility, and commitment. We expect our team member to perform with high standards with enthusiasm and willingness to serve our purpose. Win + Win = Win Our formula of success begins with our customers “winning,” or, in other words, being very satisfied with our company. Next, we strive to ensure out team members “win,” finding our company a great place to work and to create a fulfilling career. When our customers and team members win, then our company will win as well. WHY WE SHOULD BE YOUR PLUMBING, TANKLESS WATER HEATER, AIR CONDITIONING AND HEATING COMPANY: We are QUALIFIED Our company prides itself on our commitment to our customers Most of our new business comes from our satisfied customers and their referrals to friends and neighbors We solve all home comfort problems including air filtration, zone temperature control, water heating, water filtration and more We are CERTIFIED We are licensed, bonded and insured All installation and service technicians are factory-trained and certified We are drug-free company We are KNOWLEDGEABLE We offer full range of EPA Energy Star approved energy efficient products We always learning about new and better products We regularly visit trade expos and shows to bring home new products and ideas We are proud member of “Service Round Table” We are DEPENDABLE Clean cut, courteous uniformed technicians are on call 24 hours a day We include a Company Warranty with all the work we do
Business highlights
Services we offer
Plumbing-Heating-Air Conditioning-Noritz Tankless water heaters. New installations, Rinnai and Noritz., out of warranty repairs, planed maintenance. Certified by Bosch, warranty repairs
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 100% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 0% |
I called initially to discuss moving to a tankless water heater, but a personal review of my property showed that it was not possible. Kevin Phidayev, with whom I made the arrangements, was eager to accommodate my product needs, financial needs, and scheduling needs. Kevin was ultra-responsive to every call, email or request.
The installer, Marius, was particularly pleasant. He showed up on time every time. He looked professional, was knowledgeable, and he got the job done on time. He was happy to accommodate my neighbors in the condo who would be without water for a brief time. Marius left my home clean, and he protected my new floors from damage.
To be honest, I did not do any comparative shopping for pricing purposes because I was so impressed with my initial contact with this company. I got all kinds of upgrades I never knew existed. Marius installed a pressure relief valve, new water valve, new stainless steel flexible water and gas supply lines, and new double earthquake straps, among other things. I have learned from bitter experience that you get what you pay for. If this water heater seemed costlier than I expected (my only "B" rating), in the end I believe I got my money's worth.
The level and quality of customer service is unique in my experience. Truly outstanding. I have already referred business to Baltica, and would do so again without hesitation.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.