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"Kitchen drain line backup. They cleared it like a champ!"

"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"Workers were great. A good job and cleaned up spotlessly."

"We did not have a go-to plumber, nor did our neighbors, so we asked Angi. They recommended Steven Bailey, and it was the right choice. The job was a simple replacement of a traditional bathroom sink drain plug with a pop-up that will catch hair and, we hope, prevent future clogs. Steven was responsive, knowledgeable, and friendly, and he explained the options clearly and simply. He is an honest and skilled tradesman, and charged the minimum for the job, which was less than other quotes. Now we have a go-to plumber, and you can too!"

"Elsy ( I believe she was the plumber from your company via Angi) arrived as scheduled, on Saturday, 09/28/2024. She attempted to repair my garbage disposal unit but was unable to do so as the unit's wiring was worn out. I advised the unit is 40 yrs old. She recommended to purchase a new one. We made a trip together to the local Home Depot store and I purchased the same brand s she recommended. She installed it in record time (within the 2.5 hrs) and completed the job. She also cleaned the work space and carried the old one to my recycling bin. Very satisfied with her work. Also, I want to know if I will receive a billing statement for my records? Thank you for your time & assistance."

"I highly recommend American Plumbing and Trenchless LLC! They came out quickly to fix clogged drains. Chris was professional, explained the issue clearly, and charged a fair price. The work was done perfectly, and he left the area spotless. Will definitely call them for anything plumbing related!"

"Moore services my HVAC every six months. The crew that came out for my recent call, have been to my house before. Nice to see familiar faces. My main sewage drain clogged in front of my house at 4:50 pm. I called Moore and you’re team came out in 30 minutes. The crew had it unclogged at 5:40 pm. I couldn’t believe it. I was considering taking my family to a hotel. With that clog, staying in the house was not possible. You guys are awesome!!!"

"Jesus was very professional in explaining and showing me what was going on with my drains. Out of the bids I got to replace my house drain we was the most responsible and very knowledgeable. 20k for three bathrooms under crawl space"

"These guys are the best. Did a partial home repipe of both the water and drain pipes. Other plumbers tried to upsell us by replacing newer pipes and the water heater. Ray and Alex just did the repiping that was necessary. Excellent communication, friendly and on time. Even worked in tough, rainy conditions. Ray owns his own business and takes pride in his work. Recommended him to all my neighbors."

"They did a great and very clean job I would highly recommend them to anybody."