Corporate Account
Moore Home Services
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
At Moore Home Services, your comfort is our promise. Since 2009, we’ve grown into a trusted HVAC leader across Northern California with 50+ trucks and 100+ highly trained team members. We believe in 100% honesty—if a simple repair is best, that’s exactly what you’ll get. Our HVAC services come with a 1-Year Trial Guarantee: if you’re not completely satisfied, we’ll refund every penny. From furnace repairs to A/C installs, our friendly, expert techs are here to help—because your happiness is our only goal.
Business highlights
Se habla espanol
16 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8356 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 11% | ||
| 2% | ||
| 1% | ||
| 1% |
Showing 1-25 of 356 reviews
Steve B.
Sep 2025
Orion C. Arrived on time with a friendly smile to perform my annual Fall checkup. He provided outstanding service - professional, knowledgeable, and always courteous throughout! My system runs perfectly and I would highly recommend their excellent service as represented by Orion! They are clearly committed to customer satisfaction.
Don O.
May 2025
Google Review
On time, clear information, solution & excellent work
Kenneth G.
May 2025
Google Review
Very professional & worked hard to solve my air conditioning problem. They are exceptional.
Sharon J.
May 2025
Google Review
Moore installed a new heater years ago and a new air conditioner later. Recently, the heater had a manufactor defect and it was still under warranty. Thir staff was wonderful getting a new part. Wonderful staff!
Geoff H.
May 2025
Google Review
A warrantied part failed. It has now been nearly two weeks and we haven't heard back from them. It's going to be 100 here the next few days, and we have an infant and two pets in the house. If I could write a negative star review, I would. Update - they told us last week that they expected the part "by the end of the week" - a lie they just repeated a few moments ago on the phone. What utterly atrocious customer service and behavior, particularly as we pay a monthly membership fee which is supposed to cover incidentals / go towards the unexpected (which is how their salesperson explained it years ago when we joined).
David G.
May 2025
Google Review
I’m a Moore Club member and appreciate the services that are included.
Niya G.
Nov 2023
Technician was great and got it done quickly. Explained everything.
Sharon O.
Jan 2022
I've been using them for 10 years. Very thorough and honest. Transparent and on time. They actually did more from what I expected. They technician are quite knowledgeable. Also, they guarantee their job because they want the 100% customer satisfaction.
Response from Moore Home Services
"Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!"
Andy D.
Jan 2022
Moore services my HVAC every six months. The crew that came out for my recent call, have been to my house before. Nice to see familiar faces. My main sewage drain clogged in front of my house at 4:50 pm. I called Moore and you’re team came out in 30 minutes. The crew had it unclogged at 5:40 pm. I couldn’t believe it. I was considering taking my family to a hotel. With that clog, staying in the house was not possible. You guys are awesome!!!
Michael F.
Feb 2021
Great. They were very thorough, checking the air ducts, measuring the temperature of the air leaving the ducts, and explaining the problem to me. I received a call the day of the appointment refining their ETA, got a call when they left their previous appointment and received an accurate final ETA. The workers wore masks, had uniforms, identified themselves, wore disposable booties in the house, were very professional and courteous.
Response from Moore Home Services
"Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Moore Home Services"
David C.
Dec 2020
nicest kids ever
Mike P.
Oct 2020
Very well. Mike and his partner, Emanuel, were very polite and Efficient. They were informative about my option. Good guys, also
Elizabeth G.
Jun 2020
Excellent service
Sandra F.
Feb 2019
Very well. Very impressed with the service.
Robert F.
Jun 2018
The service was great!
Javier A.
Mar 2018
Timely, one pickup that was corrected and another that has taken too long and still not fixed. It is supposed to be taken care off soon.
Jeffrey M.
Mar 2018
Replaced 29 year old furnace and installed new AC. Very happy with price and service. Would recommend.
Donald B.
Mar 2018
One of the best service people we have had in our home, ever. This woman knew what she was doing.
Jennifer O.
Jan 2018
Very professional.
Bob N.
Jan 2018
not enough hot water originally. return visit much better. a faucet clogged after instillation. replaced at no charge
Bruce B.
Jan 2018
Fine. Service was prompt and efficient.
Laurie M.
Sep 2017
They were on time, respectful of our home and extremely neat. This was a two day job and when they left you would not know they were even here.
Rita S.
Sep 2017
They are very particular on form.
Response from Moore Home Services
"Hi [Member Name Removed]! I am happy to hear that you were pleased with the quality of work we did in your home, especially considering it was such a large project! I do apologize that the price wasn't where you had hoped it to be- I find us to be pretty competitive in pricing, especially for jobs involving solar systems. I do understand however that redoing almost all of the HVAC and some plumbing can add up quickly. If you'd like to discuss more specifics about the cost of the work we did for you I would be more than happy to do so. Otherwise, we look forward to seeing you soon for your regularly scheduled maintenance! Sincerely, Krystle Hedrick 707-243-4173"
Dean L.
Sep 2017
They did a fine job. They were expensive but they did everything they said they were going to do. They followed up with the town for the permit, they did a fine job. The install took about 2 days.
Marina M.
Sep 2017
There was no charge.? That was under the warranty.? They're awesome.? They did charge me for a new filter because it needed one.? I thought I'd go ahead and have them replace it because they were here. I was kind-of hoping that it would be included, but it wasn't. That's their standard practice.? It would be nice if it was part of that free final test, check-up, whatever, that they did a free filter.? I will also be taking advantage of their $19 check-up every year.? They also have a thing you can pay $15 a month and that includes all check-ups and stuff and if you have a repair, you get a discount.
Licensing
State Contractor License Requirements
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FAQ
Moore Home Services is currently rated 4.8 overall out of 5.
Moore Home Services accepts the following forms of payment: CreditCard
Yes, Moore Home Services offers free project estimates.
No, Moore Home Services does not offer eco-friendly accreditations.
No, Moore Home Services does not offer a senior discount.
No, Moore Home Services does not offer emergency services.
No, Moore Home Services does not offer warranties.