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"Kitchen drain line backup. They cleared it like a champ!"

"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"We did not have a go-to plumber, nor did our neighbors, so we asked Angi. They recommended Steven Bailey, and it was the right choice. The job was a simple replacement of a traditional bathroom sink drain plug with a pop-up that will catch hair and, we hope, prevent future clogs. Steven was responsive, knowledgeable, and friendly, and he explained the options clearly and simply. He is an honest and skilled tradesman, and charged the minimum for the job, which was less than other quotes. Now we have a go-to plumber, and you can too!"

"I would highly recommend Ray’s Rescue Plumbing. He was very clean, prompt, courteous and knowledgeable. We had several issues ranging from leaks, repairs and installing a tankless water heater. Ray’s prices were competitive and he actually saved us a few thousand dollars from a previous bid from a ‘not so honest’ plumber."

"Elsy ( I believe she was the plumber from your company via Angi) arrived as scheduled, on Saturday, 09/28/2024. She attempted to repair my garbage disposal unit but was unable to do so as the unit's wiring was worn out. I advised the unit is 40 yrs old. She recommended to purchase a new one. We made a trip together to the local Home Depot store and I purchased the same brand s she recommended. She installed it in record time (within the 2.5 hrs) and completed the job. She also cleaned the work space and carried the old one to my recycling bin. Very satisfied with her work. Also, I want to know if I will receive a billing statement for my records? Thank you for your time & assistance."

"They did a great and very clean job I would highly recommend them to anybody."

"Jesus was very professional in explaining and showing me what was going on with my drains. Out of the bids I got to replace my house drain we was the most responsible and very knowledgeable. 20k for three bathrooms under crawl space"

Your plumbing problem becomes our problem to solve.\n\nThat’s not just a tagline, it’s how we operate. When you call GOFLOW, you’re getting a team that knows this area, knows plumbing, and genuinely cares about doing the job right.\n\nWe’re not a franchise. We’re not a call center routing you to whoever’s available. We’re a local company built by plumbers who got tired of watching customers get treated like transactions instead of people.

"Brian is a super pro. There is no plumbing challenge this guy does not know how to solve."

"Excellent job, Very thorough. Befoe deciding to buy a new furnace, they thoroughly examined, cleaned, etc my old one, tried to see if it would work satisfactorily. Ultimately, decided to get a new one. Staff is very courteous, explain everything. I would highly recommend them."