"Scheduling was a little challenging as they seem to be busy but it was worth the wait.  I love my new, awesome, fire and ice fireplace.
It provides all of the heat while looking amazing and cool.  It really updated an old, kinda neglected fireplace.  Wish I had done it years ago!
The technician was early and efficient.  Communication went well and he tidied up after he was done.  Even through the heavy, filthy, old gas logs away.


"

"The plumber spent a lot of time just trying to figure out the source of the hidden leak. He had a lot of patience. The quality of work was good as was the price. I would definitely hire them again."

"They replaced our gas line from the meter at the street to the front of our house. They answered all my questions and explained the process ahead of time. The crew was professional and respectful of our property. The work was done in a timely manner at a good price. They made sure the gas appliances were working before leaving, and replaced and watered the grass that had been dug up for the trenching."

"I spoke with the owner set an appointment with Sam. He was ontime and courteous. We had them do the work on our kitchen pipes (santee). So happy with their work! We will use them again. I highly recommend this company!!"

"

Rooter came promptly.

Did the needed work quickly.

Then told my property manager that we need to remove and replace an old and deteriorated sewer pipe at total cost of $2563.When I questioned this further, he provided an estimate and explained that the pipe was old and deteriorated and needed to be replaced.

I then spoke with our regular plumber.  He reviewed the situation and concluded that while YES the pipe is old and will not last forever, NO we should NOT replace the pipe based on one backup during the four years we've owned the property and can probably wait for years before replacement is needed.  Further, Mr. Rooter did not follow the common practice of sending a camera down the system to fully examine for problems before recommending a high cost repair. 

That's the bad news.  NOW THE GOOD NEWS.  When I complained, the owner promptly called me and politely asked what went wrong.  He wanted to make sure he understood every detail of the interaqction and he acknowledged that his employee made an error in pushing as firmly as he did for the repair.  He apologized and said he'd be more careful about outlining options in the future.  He DIDN'T ask me to change my review.  Simply offered to do better next time.

My revised opinion.  This guy is for real.  He probably won't be my first choice next time, but I would go back to him for minor repairs or for a second quote on a big job.  So don't take it on faith if they say you need an expensive repair and do ask to speak with the boss in detail. 

"

"Service was quick and efficient--The plumber arrived in a timely manner and was done in record time"

"Alan came out same day within couple of hours to clear a clogged bathtub drain. Worked on it for some time, went above and beyond to get it drained but no luck' House is 50 + years old with cast iron pipes so I was not surprised when he said ones under the tub needed to be replaced. Had been giving us trouble for several years and had been getting worse. He wrote a proposal and said he could do the next day as it was too late to start that day. James the owner showed up early next morning and went over what needed to be done. Gave a fair price and Alan showed up hr or so later and got started. Worked all day bless his heart. Got drain running smoothly. It's been about 2 weeks and all still going great. Have had a number of plumbing jobs done in the past by different companies but James Degennaro was by far the best. Both he and Alan were great and professional and did great work and clean up. .Would absolutely hire again and recommend . So glad I found them. Will need more pipes replaced in future so will be keeping them in the phone book. Patricia C. in Garden Grove, Ca."

"Jose did a great job refurbishing our old gas fireplace. It looks brand new and works great!. He was very professional!"

"Johnny was very prompt on the respond to the apt. He was very professional & fair on the price. I am very please to know him & is worry free from now on if I have any more plumbing issue. I would recommend him to all my friends."

"Response was amazing and fast. Arrived on time and kept me fully informed. Professional with complete set of moisture/ leak detection tools. Answered all our questions. Would love to recommend them."