Western Rooter & Plumbing

Founded 1978 • With Angi since June 2008

Free Estimates 626.448.6455. Family Owned Business for over 35 years. We service the greater Los Angeles area providing great Plumbing and Drain Cleaning service for residential and commercial properties. We also work with property management companies to provide them with awesome service for all there properties. Western Rooter is a 24/7 Emergency plumbing and rooter company. We specialize in copper re-pipes, water heaters, sewer video camera's, drain cleaning, sewer repair, sewer replacement, leaky pipes, hydro water jetting and much more. We can take on any job and do it right. We have an 18 man staff that is highly trained. Give us a try and we will give you the best service for a lot less! Check out our website www.westernrooter.com or follow us on twitter, and facebook for deals.

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

LGBTQ+ FriendlyLGBTQ+ Friendly
Se Habla EspañolSe Habla Español
Family Owned & OperatedFamily Owned & Operated
24/7 Service Offered24/7 Service Offered
Emergency Services OfferedEmergency Services Offered
Eco FriendlyEco Friendly
Wears MaskWears Mask

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Sewer Line Repair

plumbers

202191006
Western Rooter does more than Clear your sewer drains. We will repair or replace them if needed to insure good working condition. We offer trenchless repair as well.
View project

Verified Reviews

4.9

(138) Verified Reviews

Ratings Distribution

5

122

4

9

3

1

2

5

1

1

Rating Details

Price
4.6
Professionalism
4.8
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

plumbers (128)drain cleaning (53)sewer cleaning (21)water heaters (16)drain pipe installation (8)gas leak repair (5)home inspection (5)water softeners (1)
Showing 1-25 of 138 reviews
Arlen S.
5.0
02/21/2023
Pablo Soto did a fast and great job, cleared the clog and got us flowing again. This man has a great personality and is an excellent master of his craft.
Description of Work
Clear clog on main line
Category
plumbing
Cost
$100
Hire Again?
Yes

Service Provider Response

Thanks for the great review! We're glad you're happy with our service.
William (Bill) K.
5.0
02/15/2023
Everything went fine. RJ and Angel were promptly on the job. They explained what they were going to do. During the cleaning process they showed me the progress via their sewer line camera. I am very pleased with the work and appreciated their professionalism.
Description of Work
Clear out roots from main sewer line.
Category
sewer cleaning
Cost
$585
Hire Again?
Yes

Service Provider Response

Thanks for the great review! We're so glad you're happy with our service.
Jonathan T.
5.0
12/22/2022
I often work with Western Rooter in my real estate business because they are experts in their field and go the extra mile when needed. I appreciate that they are not alarmists and only recommend work when it truly needs to be done. Their work quality is excellent and they work very quickly. I love working with this small family-owned business because they genuinely care about their customers and do what is right to take care of the client. A rare and appreciated fact in business!
Description of Work
Inspect sewer system, inspect plumbing system, correct plumbing systems, and replace sewer line.
Category
plumbing
Hire Again?
Yes

Service Provider Response

[Member Name Removed], you are awesome and a great agent! Thank you! John
Michelle M.
5.0
12/20/2022
Very honest, trustworthy and inexpensive plumbing company. I had three total estimates for the work and the other two companies just seem to want to charge as much as possible and do more work then was needed. I highly recommend Western Rooter and ask for Ryan, he’s the best!
Description of Work
Pulled the toilet, set new wax ring kit with bolts, reset the toilet to the floor, caulk around base ($240) and change the handle with a new kit ($20).
Category
plumbing
Cost
$260
Hire Again?
Yes

Service Provider Response

We're so glad you're happy with our service. Thank you for the top rated review!
Michael K.
5.0
12/07/2022
Tony unclogged our toilet in short order and gave me some hints to prevent further problems. Highly recommend Western Rotter.
Description of Work
Toilet backed up and my plunger would not clear the clog. Needed a plumber with an auger,
Category
plumbing
Cost
$88
Hire Again?
Yes

Service Provider Response

Yay [Member Name Removed]! Thanks for the recommendation.
Lisa H.
5.0
11/22/2022
Have been using Western Rooter for years . They always do a great job and are honest and fairly priced.
Description of Work
Clogged kitchen sink. They hydro-jetted our kitchen line and were able to remove a lot-fixed the problem.
Category
drain cleaning
Cost
$350
Hire Again?
Yes

Service Provider Response

Thanks for the positive review. We're glad you're happy with our sevice.
Michael F.
5.0
11/12/2022
Job was done on time, and Plumber was very professional
Description of Work
Main waste line burst, needed placing, plus attached joints and feeder pipes.
Category
plumbing, drain pipe
Cost
$2,200
Hire Again?
Yes

Service Provider Response

Thanks for the positive review. We're glad you're satisfied with our service.
Mary L.
5.0
10/13/2022
Perfect! I called Western Rooter the AM my disposal went out. They were at the house the same day, at the time they stated they would arrive. The work was done efficiently and professionally and completed within an hour. I have called on Western Rooter for many years for various plumbing needs (clogged drains, replace water-heater, replace main water line, etc.) and have always had great, timely service at reasonable $$$.
Description of Work
Replace Garbage Disposal
Category
home inspection, plumbing
Cost
$450
Hire Again?
Yes

Service Provider Response

Thank you for this review! We're glad you're satisfied with our service.
Dennis C.
5.0
09/03/2022
These guys were unbelievable! It sounds simple to run a water line from the street to the house but it wasn’t. Imagine almost 200 feet and hand dig uphill most of the way and across the yard. Now imagine having to go under a driveway, sidewalk and two concrete flower rails. Now add in they did it through one of the hottest heat waves Southern California had this year! I’m telling you these guys did it with sweat and a smile. Just unbelievable!
Description of Work
Major water line from the meter to the home.
Category
plumbing
Cost
$15,000
Hire Again?
Yes

Service Provider Response

We're glad you're satisfied! We do our best. Thanks for noticing, and for this glowing review.
Christi V.
5.0
01/15/2022
I returned home from a trip and found water all over my downstairs bathroom and adjoining shed. It was late afternoon and I called Western Rooter who agreed to come out first thing the next day, I had a pretty sleepless night. Rene showed up the next day and assessed the situation and started clean up. Tony soon joined him and the two worked all day until after dark and helped me with cleanup and putting things right. They explained to me what they were doing and why along the way. I felt they charged a fair price. I am so grateful for their service and highly recommend Western Rooter.
Description of Work
Leaking pipe
Category
home inspection, plumbing
Hire Again?
Yes

Service Provider Response

We're glad were able to help you with the water leak! Thank you for the positive review.
KEITH A.
5.0
03/02/2021
I called because I could not turn off the hot water. They said, someone, would be there within 2 hours. The plumber arrived in less than 90 minutes. He was neat and clean. He set right to work. After 15 minutes or so he had taken apart the old faucet tried to make a repair but the faucet was not repairable - not surprising since the faucet was quite old. I asked if he could replace the faucet but the one I wanted he did not have on his vehicle. He called the office and they had one in stock. He was gone about 40 minutes. He installed the new faucet in about 20 minutes. He cleaned up after himself.
Description of Work
Kitchen faucet replacement
Category
home inspection, plumbing
Cost
$200
Hire Again?
Yes

Service Provider Response

Thanks for this positive review. We're glad we were able to provide satisfactory service.
Dave Y.
5.0
02/15/2021
Western Rooter came on time, completed the job and was very professional, courteous and respectful.
Description of Work
Toilet Service
Category
plumbing
Hire Again?
Yes

Service Provider Response

Thank you for this positive review. We're happy to hear we provided satisfactory service.
Eddie B.
5.0
02/13/2021
Hats off to Daniel W. from Western Rooter who installed a water filtering system in my garage. Right from speaking with him on the phone, he was courteous, friendly, and very knowledgeable in his craft. You would think that companies would offer you their premium package right from the beginning but not Daniel. Instead, he asked what I was looking for and took the time and effort to send me multiple filtering systems (including Amazon choices) to choose from. This gesture tells you that he is looking for the customer's best interest at hand which is outstanding. Once I selected my choice, he thoroughly explained the contract and servicing process as well as answered all the questions I had. No big complicated words or complex contracts to decipher but simple and easy was the way Daniel pitched it. All in all, Western Rooter needs to hire more professional, knowledgeable, and charismatic people like him as he is a prime example of excellent customer service. I plan to use his services in the future and will definitely refer him to neighbors, friends, and family. Thank again Daniel W.
Description of Work
Install New Water Filtering System
Category
home inspection, plumbing, water softeners
Hire Again?
Yes

Service Provider Response

Thank you for this review. We're glad Daniel was able to install the water filtration system for you.
Paul M.
4.0
01/17/2021
Our serviceman arrived promptly and expeditiously performed the standard cleanout. He wasn't wearing a facemask (though I was) which is something I tend to expect of any home service visit during a raging pandemic. Also, he left more evidence of his work than some other service providers have. In all, he did OK, but we don't expect to call him back, especially since he apparently couldn't be bothered to wear a face mask.
Description of Work
Main drain cleanout (rooting).
Category
drain cleaning
Cost
$150

Service Provider Response

[Member Name Removed], Thank you for your feedback. Can you please send me an email as this is ours standard to ALWAYs wear a face mask. I would like to help you resolve this situation Thanks westernrooterinc@gmail.com
Michael R.
5.0
11/14/2020
I had a great experience with Western Rooter. Vinny and his team were very professional and friendly. I had an issue with a leaking vertical sewer pipe, which was located behind a wall. The team inspected the pipe and walked me through the various options and benefits/costs of each. After initially completing the work, they found some additional holes in a connecting pipe. Instead of trying to upcharge for the additional work, they completed the additional repairs at no cost to me because they wanted to make sure they finished the job in its entirety and leave me with a functioning pipe system. They are very honest and really went the extra mile to make sure the job was done correctly, even though it took them several extra days to complete it. I would highly recommend Western Rooter for any plumbing needs.
Description of Work
Replace horizontal sewer pipes in basement; epoxy coat for cast iron vertical sewer pipe; replace a section of exterior gas line
Category
plumbing
Cost
$13,000
Hire Again?
Yes

Service Provider Response

Thank you for this thorough review. We're glad Vinny was able to fix your sewer line!
Blake B.
5.0
08/10/2020
A first time apartment owner and landlord, I needed major plumbing services within the first 6 months of ownership. The first time was a series of gas leaks which were quickly repaired by Western Rooter. The second time was the significant work of adding 2 gas meters and the requisite task of re-routing/adding gas piping. I simply cannot recommend Daniel Westereng and Western Rooter enough. Although the owner John came out to assist in the final bid, Daniel and I worked consistently with SoCal Gas to coordinate the improvements. Daniel was quick to return texts, calls, e-mails and worked diligently with all the parties to get the job done. If you need a plumber, save time and call Western Rooter. Tell them to send Daniel Westereng and he will do a fantastic job!
Description of Work
Emergency Repair of Gas Leaks / Major Re-piping & Re-routing to Add 2 Gas Meters
Category
plumbing, water heater repair, drain pipe, gas leak repair
Hire Again?
Yes

Service Provider Response

Thanks for the review [Member Name Removed]. We're glad we could provide satisfactory service.
Kathy L.
5.0
02/06/2020
It went very well. John was very professional, pleasant, courteous and fast. He even made a trip to Home Depot to purchase faucet tube nipples to prevent future kinking, as was one of the problems with the water pressure that I didn't even realize I had. He also replaced the water valve under the sink for me because the old one was worn and could possibly leak. Absolutely pleased and I would highly recommend.
Description of Work
Kitchen faucet replaced
Category
plumbing
Cost
$315.47
Hire Again?
Yes

Service Provider Response

Thank you for your feedback!
Marcin W.
2.0
11/18/2019
This company is a ripoff! The work was done all fine, but I still have a horrible hangover about the price paid. The initial quote was for $1100, minus 10% discount. I watched Oscar doing the repair. The whole work consisted of replacing about 4 ft of copper pipes, adding a valve, a pressure regulator, another valve, and connecting the pipe with the extension to sprinklers. Everything took less than 2 hours. With this new connecting system for copper pipes everything is easy and fast. The most difficult part was to shut off the main valve from the street, which took some WD-40 and muscles work to accomplish. I had a feeling that the price was extremely high from the beginning, but you never know unless you see them doing it. I talked to a friend later on who has more experience and he confirmed it was very expensive. To add insult to the injury, Oscar said that he used a new copper pipe instead of reusing an old pice that he cut from the existing system and that he wasn't charging me for it. Yeah, it would've been a cherry on top of the $1000 that I already paid. I want to add that I used this company for the second time: first time it was as a simple repair, $130 total, and I was quite happy about it. This after this recent experience never again. Get other quotes and stay away from companies that overcharge for relatively simple jobs.
Description of Work
Needed to have secondary piping redone in front of the house, including replacing the main valve, adding a pressure regulator and an extra valve
Category
plumbing
Cost
$1,100
Matt H.
2.0
08/26/2019
When I called to schedule the work, they told me that in addition to the $99 advertised price I would also have to pay an additional fee of $60 for them to drive to my house near hollywood. She said their office was near pasadena. I explained that I didn't think that added charge was fair since that information wasn't in any of the details of the ad on Angie's list (not even in the fine print) , but she didn't care. So I decided not to buy this special from them after all.
Description of Work
I was trying to get the $99 special for sewer cleaning plus video camera inspection
Category
plumbing, sewer cleaning, drain cleaning
Rosa N.
5.0
05/20/2019
It's always very good. The pricing was very reasonable. I've been using them for over 20 years.
Description of Work
They changed my kitchen outlets for the faucet.
Category
plumbing
Cost
$70
Hire Again?
Yes
Marcin W.
5.0
04/29/2019
I called in the morning and had a technician, Pablo, come to my house in about an hour. He tried usual methods first but that didn't work. He said we'd have to disassemble the toilet and unclog it from the other side. He said that would cost $130 to do and take about an hour and a half. We found a stuck pen in the toilet. Then he put the toilet back in place with a new seal.
Description of Work
I had a clogged toilet, kids put some toys and pens in it.
Category
plumbing, drain cleaning
Cost
$130
Hire Again?
Yes
Claire T.
5.0
01/01/2019
After three companies worked on this leak, it was finally fixed by Western Rooter
Description of Work
Discovering and repairing a leak
Category
plumbing
Hire Again?
Yes
Stuart C.
5.0
03/23/2018
After discovering a leak (probably in the slab) of hot water, we just decided to replace the entire plumbing piping in our 30 years old 2 story house with 3 bathrooms. The copper pipes were replaced by durable flexible plastic pipes and the project also included replacing the water heater. The crew- Manny, Mitch and Josh promised to finish the project in 3 days- and they sure did it. The GREAT TEAM, efficient and professional, worked non stop and communicated with me before taking each next step. They reconnected about 20 points (such as washing machine, dishwasher, new water heater, multiple faucets and 3 toilets) The price is a little steep but the quality of the job looks very good.

Images

Review for Western Rooter & Plumbing - 136 E Santa Clara St, Arcadia, CA - 36924520Review for Western Rooter & Plumbing - 136 E Santa Clara St, Arcadia, CA - 36924520Review for Western Rooter & Plumbing - 136 E Santa Clara St, Arcadia, CA - 36924520
Description of Work
Replacing entire water piping
Category
plumbing, water heater repair
Cost
$7,500
Hire Again?
Yes
Susan C.
5.0
02/17/2018
The nicest and very professional technician arrived within 30 minutes, and he took care of the clog in a very short time. It cost much less that I expected.
Description of Work
I had a small job to unclog a toilet.
Category
plumbing, drain cleaning
Cost
$78
Hire Again?
Yes
C L.
5.0
08/09/2017
Western Rooter’s Tony and Caesar did a great job fixing a hot water recirculation system that a competitor had left for dead. Their positive outlook and can-do attitude was really appreciated, especially following the remarkably unprofessional behavior and performance of that other local plumbing contractor which knowingly left me in the lurch. The experience Western Rooter has fixing other company’s shoddy work shows, too -- their plumbers are confident, yet not jaded. On top of it, they charge reasonable fees. I’ll recommend Western Rooter to friends without hesitation.
Description of Work
Fix hot water recirculation system; replace a galvanized pipe; fix shower valve; install ball valve.
Category
plumbing
Cost
$2,400
Hire Again?
Yes

Service Provider Response

Thank you!!!

Phone

Address

136 E Santa Clara St Ste 1

Arcadia, CA 91006

Sunday
Open All Day
Monday
Open All Day
Tuesday
Open All Day
Wednesday
Open All Day
Thursday
Open All Day
Friday
Open All Day
Saturday
Open All Day

Website

http://www.westernrooter.com/?utm_source=angieslist.com&utm_medium=weblink%20from%20Angie's%20list%20click%20on%20profile%20page&utm_campaign=Angie's%20list%20click%20from%20profile%20page

Other Information

Services Not Offered

None. Full Service plumbing and drain cleaning company 24/7

Payment options

MasterCard
American Express
Discover
Check
Visa
Financing Available
Licensed
Trade License Number
725320
Trade License Locale
California
Trade License Authority
California: Contractors
Trade License Expiration
06/30/2024
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
COVID-19 Update
We are taking additional precautions to protect our customers.

Health & Safety Measures

We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

FAQ

Western Rooter & Plumbing is currently rated 4.9 overall out of 5.

Western Rooter & Plumbing is open:

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Western Rooter & Plumbing accepts the following forms of payment: MasterCard, American Express, Discover, Check, Visa, Financing Available

Yes, Western Rooter & Plumbing offers free project estimates.

No, Western Rooter & Plumbing does not offer eco-friendly accreditations.

Yes, Western Rooter & Plumbing offers a 10% senior discount.

Yes, Western Rooter & Plumbing offers emergency services.

Yes, Western Rooter & Plumbing offers warranties.

Western Rooter & Plumbing offers the following services: Residential & commercial sewer camera inspection, sewer replacement or repair,copper re-pipe, hydro water jetting, water heaters, plumbing, leak detection and main line & drain cleaning.here is one thing that remains the same: We love what we do and our service reflects that. Arcadia Plumbing Pasadena Plumbing, Altadena Plumbing, Glendora Plumbing, Temple City Plumbing, Monrovia Plumbing, Drain Cleaning Pasadena, Drain Cleaning Arcadia, Drain Cleaning monrovia. West Covina Plumbing, Covina Plum

None. Full Service plumbing and drain cleaning company 24/7