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"The technician arrived on time, was extremely professional and very patient taking time to answer my questions regarding what I should be doing as a homeowner to maintain my system.
He started by sticking his head in the opening of my attic to look at the ducts & assessed what could/should be replaced. Then he inspected my AC unit, assessed its age and "state", opened the electrical panel to review the wiring, checked the refrigerant/flow and explained the basics of maintenance. We ended up going inside to look at the air filter and while their he conducted a similar inspection on my furnace. While my AC was running he used a surface thermometer to read temps at several of my registers. He took the time to explain how to clean my coil with a hose from the outside of the condenser and to take care not to use too high pressure.
In the end he made suggestions feel genuine and not like some high pressure sales tactic. I had a very positive experience and when he left I was happy to leave an A+ assessment on Angies list; however, when I reviewed what was supposed to be included in the "$39 for a Spring Air-Conditioning Tune-Up" that I paid for I realized I didn't do a good job in holding him responsible for executing everything in the package.
$39 for a 20-point Spring air-conditioning tune-up
Calibrating and leveling thermostat <- Didn't need doing I guess
Cleaning filters as needed <-- COMPLETE
Lubricating and inspecting bearings for wear  <-- didn't happen (maybe it didn't need to?)
Cleaning indoor coil (if accessible) <-- don't think it was accessible
Flushing and treating condensate drain with anti-algae product  <-- didn't happen
Inspecting condenser coil  <-- didn't get opened to look at
Monitoring operating pressures of refrigerant <-- COMPLETE
Inspecting safety devices for proper operation  <-- COMPLETE
Inspecting disconnect box for proper rating and installation <-- COMPLETE
Monitoring volts and amps on fan motor <-- Not sure
Tightening all electrical connections  <-- COMPLETE
Inspecting and testing contactor for burns and/or pits  <-- INSPECTED
Inspecting electrical for exposed wiring <-- COMPLETE
Inspecting and testing capacitors <-- INSPECTED
Inspecting fan blades <-- COMPLETE
Cleaning condenser coil and removing debris <-- Didn't happen
Inspecting service valves for proper operation <-- COMPLETE
Measuring temperature difference between supply and return <-- COMPLETE
Inspecting duct work for energy loss <-- wasn't thorough
Monitoring compressor for proper amp draw, volt draw, and wiring connections <-- Not sure
Reviewing the list after he left  I wish I would've insisted a better assessment of the ducting in my attic & that they cleaned the AC condenser coil. 
I don't think there was any willful negligence on the techs part to get out of work, and ultimately I think I paid a fair price for what was completed. Even though Excel Air missed a few things from the package I would use the company again and would even recommend them to friends with the caveat to make sure you know what services are to be rendered before they arrive (and not after like I did).
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"John was very hospitable and explained the whole process. They cleaned up the area better than the way they found it. Excellent workmanship !!!"

"First we had a backup of our sewer into the kitchen sink. When they came out to clear the blockage, we found out that there was a break in our sewer line - an offset allowed the sewer to back up. Using a camera and other technology, they were able to locate the break - precisely - it was 9 feet below the surface. Working around the rain, the following people put their heart and sole into getting it fixed. Gabriel was in charge of the group - Frank ran the camera crew, Raul dug the hole down past the gas line, electric and water lines. Francisco and Martin did the power flush after the line was repaired. These guys worked IN THE RAIN to get the job completed in a timely manner. After RAUL dug below the service lines, a backhoe was used to complete the hole. I&#39;m sorry, but I cannot remember the name of the operator of the backhoe. Again, superb work. As I&#39;m sure you can tell - I am very pleased with this crew. Robert M. Irvin"

"Job well done. Fast and clean."

"Great job, clean and excellent price."

"I&#39;ve had to repeatedly call for plumbing service to clear a washing machine drain pipe, which is part of very old plumbing in a rental unit I own. With a previous plumber, they kept removing a replacing the fitting to the drain pipe. Personal plumbing simply installed, efficiently and at a reasonable cost, a drain clean-out (and I may not be remembering the exact name of this simple part). I called them after a good experience when they installed a new tankless water heater in my home."

"They were quick, clean and professional. It has been 9 years and we have only had one small problem, which Carini came out to fix immediately. We have referred them several times and 2-3 of our friends have used them and have been equally pleased."

"Expertly installed! Crew cleaned up afterward. The only way you could tell they were there was the shiny new copper and new tank. I will absolutely utilize Jax for my future plumbing needs."

"Steven come out and took a look at my issue(s), walked me through how he would address them. Gave me an estimate of cost. I scheduled the work to be done 2 days later. Steven showed up right on time, went right to work. Corrected both my issues with no hassle or fuss. Workmanship was excellent, cleaned up behind, everything was tip top."

"Swift service. polite clean and professional"