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"The technician arrived on time, was extremely professional and very patient taking time to answer my questions regarding what I should be doing as a homeowner to maintain my system.
He started by sticking his head in the opening of my attic to look at the ducts & assessed what could/should be replaced. Then he inspected my AC unit, assessed its age and "state", opened the electrical panel to review the wiring, checked the refrigerant/flow and explained the basics of maintenance. We ended up going inside to look at the air filter and while their he conducted a similar inspection on my furnace. While my AC was running he used a surface thermometer to read temps at several of my registers. He took the time to explain how to clean my coil with a hose from the outside of the condenser and to take care not to use too high pressure.
In the end he made suggestions feel genuine and not like some high pressure sales tactic. I had a very positive experience and when he left I was happy to leave an A+ assessment on Angies list; however, when I reviewed what was supposed to be included in the "$39 for a Spring Air-Conditioning Tune-Up" that I paid for I realized I didn't do a good job in holding him responsible for executing everything in the package.
$39 for a 20-point Spring air-conditioning tune-up
Calibrating and leveling thermostat <- Didn't need doing I guess
Cleaning filters as needed <-- COMPLETE
Lubricating and inspecting bearings for wear  <-- didn't happen (maybe it didn't need to?)
Cleaning indoor coil (if accessible) <-- don't think it was accessible
Flushing and treating condensate drain with anti-algae product  <-- didn't happen
Inspecting condenser coil  <-- didn't get opened to look at
Monitoring operating pressures of refrigerant <-- COMPLETE
Inspecting safety devices for proper operation  <-- COMPLETE
Inspecting disconnect box for proper rating and installation <-- COMPLETE
Monitoring volts and amps on fan motor <-- Not sure
Tightening all electrical connections  <-- COMPLETE
Inspecting and testing contactor for burns and/or pits  <-- INSPECTED
Inspecting electrical for exposed wiring <-- COMPLETE
Inspecting and testing capacitors <-- INSPECTED
Inspecting fan blades <-- COMPLETE
Cleaning condenser coil and removing debris <-- Didn't happen
Inspecting service valves for proper operation <-- COMPLETE
Measuring temperature difference between supply and return <-- COMPLETE
Inspecting duct work for energy loss <-- wasn't thorough
Monitoring compressor for proper amp draw, volt draw, and wiring connections <-- Not sure
Reviewing the list after he left  I wish I would've insisted a better assessment of the ducting in my attic & that they cleaned the AC condenser coil. 
I don't think there was any willful negligence on the techs part to get out of work, and ultimately I think I paid a fair price for what was completed. Even though Excel Air missed a few things from the package I would use the company again and would even recommend them to friends with the caveat to make sure you know what services are to be rendered before they arrive (and not after like I did).
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"Anthony Rickard and his Assistant are the best. Very professional. They were in dressed in uniform and PPE ready. They were very knowledgeable had not problem diagnosing and fixing the problem. They cleaned the are after they were done. I will request these two guys if I ever need work again. They were very respectful too."

"The Plumber was careful and took much pride in his work. The job entailed opening up a hole in the wall to get to the leaking pipe. The Plumber took great care in how he cut the hole so it would be easy to repair the wall in a way that you can&#39;t tell the wall was cut open. While performing the repair, he was quick and complete. No more leaks. This was an emergency repair on a Saturday night and he did the repair with a great attitude. I would call them again for any plumbing work."

"Job well done. Fast and clean."

"Great job, clean and excellent price."

"I&#39;ve had to repeatedly call for plumbing service to clear a washing machine drain pipe, which is part of very old plumbing in a rental unit I own. With a previous plumber, they kept removing a replacing the fitting to the drain pipe. Personal plumbing simply installed, efficiently and at a reasonable cost, a drain clean-out (and I may not be remembering the exact name of this simple part). I called them after a good experience when they installed a new tankless water heater in my home."

"They were quick, clean and professional. It has been 9 years and we have only had one small problem, which Carini came out to fix immediately. We have referred them several times and 2-3 of our friends have used them and have been equally pleased."

Service, Quality, Comfort. Consistently delivering the best Service and Installation experience in San Diego since 1977. Log in to view what Angie's List Members are saying about us and get exclusive member discounts! Our estimates on a new installation or replacement are always Free! \nOur Certified Technicians service all brands of equipment. We have COVID-19 Protocols in place for your safety and ours! Friendly, Knowledgeable Staff is here to help! Flexible Financing OAC Available. Call Us Today!

"Expertly installed! Crew cleaned up afterward. The only way you could tell they were there was the shiny new copper and new tank. I will absolutely utilize Jax for my future plumbing needs."

"Steven come out and took a look at my issue(s), walked me through how he would address them. Gave me an estimate of cost. I scheduled the work to be done 2 days later. Steven showed up right on time, went right to work. Corrected both my issues with no hassle or fuss. Workmanship was excellent, cleaned up behind, everything was tip top."