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Get matched with top Septic Tank Services in Cheyenne, WY

There are 3 highly-rated local septic tank services.

Recent Septic Tank Service Reviews in Cheyenne

  • Legend Plumbing & Septic Co.
    1.0
    Legend Plumbing was called because an alarm went off on our septic system. (We moved into the home six weeks earlier.) The service technician diagnosed a bad Norweco controller. He rigged the system to continue to operate until a new controller could be installed ($1,494.93 estimate for parts and labor.) We then paid $449.41 for a two-year service agreement. Later that night, the toilets would no longer flush. Water was backing up into the yard. Legend Plumbing was called again for our emergency but they said they could not come out until the next day. We had to stay at another family's house for the night. The next morning our house was flooded. The same technician for Legend Plumbing came out around noon and found that he had closed the valve to the spray heads (to drain the septic) and had never re-opened it. Unbeknownst to us, we had a bad toilet that was continuously running. With the valve closed on the septic tank, the water had nowhere to go and flooded the house. The technician admitted it was totally his fault. The estimate for water remediation and subsequent home repairs is over $40,000. Legend Plumbing refused to accept responsibility. Two weeks after our first call, the system was still not repaired. We finally called another company. The new company found that the Legend Plumbing technician had cut all the wires to the septic pump, spliced in a plug to our back porch outlet, and bypassed the aerator completely (it had not been running for two weeks.) The new company fixed our system in an hour for $160.00 in parts and labor, diagnosing a bad float. They also found the Norweco controller was working as it should. In summary, Legend was unable to correctly diagnose the problem with our septic system, tried to charge me $1,494.91 for a part that was not broken, left us for two weeks without a properly functioning septic system, and closed a valve that should never have been closed causing our system to back up and flood our home. A $160.00 repair is ending up costing us over $40,000.
    - Kenneth W.
  • B & B Sewer & Septic Tank Service
    5.0
    Overall it went great!!!I was very impressed with their service and how fast they came out. I was having everything back up into the tub etc. Basically couldn't use any water. I called and spoke to Linda, and eventhough they only had one tech (who they couldn't let him go out east where my house is) Bob, the owner made a special effort to come on out 30 miles to help me out immediately. He cleared my drain and pumped my septic as well. I hadn't had my septic pumped since 1996! I think it was time... I was having some special circumstamces with a friend having a serious surgery that day. I couldn;t get over to pay them right away and they said... don't worry about it, take care of your friend, and get back to us soon. I was so impressed! I whole heartedly reccomend them to anyone. And if I ever have any other sewer issues, Band B is the only place I will call. BTW the price above is an estimate, I haven't been able to reach them to pay my bill. I will actually be calling in about an hour to get it taken care of.
    - June B.
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