MERRITT PLUMBING & HEATING

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AWFUL, they just tore up the carpet and left

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They were early and eager to find and fix my problem. After some careful planning, due to my odd 100 year old house's layout, they fixed the problem quickly. Didn't think water pressure would be fixed, so that was great to get as well. Great work and I will call them again.

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They are number one. They are very trustworthy and efficient. They are good people.

Randy Merritt sent out both a plumber and a sprinkler system guy. Working together they discovered a problem that I question would have been discovered without the two guys working together at the same time. The plumber also repaired a separate problem, and the sprinkler guy gave me a suggestion on a piece of work that could be done for not much money that would improve my outcomes. He was totally non-pressure, but I followed up and am going to have them do it.
I regret not using these guys more fully before and will do so now.

They snaked the toilet and it flushed okay. They had to come back because we stilled experienced problems. They had to remove the toilet and snake the pipes. It worked well. My only complaint was the scratch on the toilet. They did a good job of keeping the bathroom clean and cleaning up after they finished the job. The price was reasonable.

He did a good job figuring out what needed to be replaced and took his time to get the job right.
He even arrived about an hour early and asked if it was OK if he started early.

Very professional and courteous. Fixed the problem quickly and effectively.

Logan is always very professional, and does excellent work. He installed a new outdoor faucet, and stopped the leak caused by the old one. Very satisfied customer!

From the time I called until the job was finished was about 2 hours. Any mess that was created was thoroughly cleaned up before they left.

I didn't actually end up using the company. The staff seemed really friendly but they totally diagnosed the problem incorrectly. They had told me it would be something totally different to fix it, which would total in close to $500. However, the actual problem was much smaller and only ended up costing close to $90. I'm not sure how they would have missed it considering once the other company showed me what it was, I probably could have fixed it myself. I don't think this was intentional at all but I just wonder if it wasn't thoroughly checking everything out to see what the correct problem was. It would make me question their work in the future.

Although he arrived slightly late, the work was expertly done, and I am a very pleased customer.

Called for service on a Sunday night and left a voice msg. First thing Monday morning I received a return call to schedule a visit for the following afternoon, Tuesday. The technician called early Tuesday morning to let me know he was running ahead of schedule and could make it out early if I was available, unfortunately I was not. The plumber and his apprentice arrived at the house on time and ready to work. They promptly started locating the problem, cleaned out the unit, recommended a "fix" and also showed me a few things about the unit that I did not know about. They were very courteous and professional. I did end up paying more than expected, but for great service, I was willing to shell out the extra buck. SInce then we've had no problems and certainly would use Merritt again for suture work!

Logan did an amazing job of solving my problem. He was very professional, knowledgeable, and showed patience with the questions I asked. I would not hesitate to use Merritt Plumbing again if the need arises.

We throught it was a pressure valve on the holding tank - they changed it. Went to turn everything back on, the electrical wouldn't work. Our electrical guy came back out and said it must be something with the well. When the well problem was fixed, he installed the new pressure tank (this was 2 days later). All is holding up great!

came in did the work had to run out for a part and was still done quickly

The plumber was knowledgeable, friendly and fast. He explained exactly what the problem was, why it happened and how his repair would prevent it from happening again. I asked if he recommended adding a shut-off valve for the outside water faucets, and he said he could if I wanted, but it really wasn't necessary.

They are a good company. They did what they said they were going to do and took care of us.