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"Great work done in a professional manner"

"Wow! Randy the technician was amazing and friendly! Diagnosed the issue in literal seconds. Changed out a capacitor for a very good price and AC is back up and running great. Will def reach out to them first when its time for a replacement system."

"Very well. Great workmanship"

"My A/C stopped working at the beginning of a streak of hot weather. I called Seider when they opened at 7:30AM. She took my information and told me they wouldn’t be able to make it until after 5PM as they were fully booked for the day. Also was told after hours rates would apply. At that point I was just happy to know someone would be coming. Especially since it was also the day before a holiday. Not much more than an hour later I got a call from Brandon, a Seider technician. He said he was about 10:minutes away and would it be okay for him to come now. That was more than fine with me. He arrived a short time later. We greeted one another and headed to the backyard where the unit is. He told me he was pretty certain that he knew what the problem was as he was familiar with the model that we have. And, he was right. He removed the failed part. Showed it to me and explained the problem. He retrieved a new one from his truck and installed it. He asked me to turn the air on. I was able to do that with my phone. And, viola! The compressor started right up and continued to run. Before Brandon arrived and replaced the part it would start but then stop after a few seconds. It’s now been about 10 days and the system continues to work like a champ. Thank you Brandon and Seider. It’s getting to be time to replace my furnace and Seider is at the top of the list for that work!"

"Kirk did a great job of removing the old wood fence that had blown down and replacing it with a beautiful black chain link fence. I highly recommend!"

"Rick was right on schedule and did his usual great job."

"The initial installation went fine - but then we noticed that our bathroom vents had Tyvek paper covering the exhaust screens at the roof - so they had to come back to remove that. It was restricting air flow making the bathroom vents not function properly. Another thing they didn't do when they installed the furnace and ductwork was they did not cushion the vents so simply walking upstairs above where the ductwork was located made a screechy metal on metal sound. They had to come back to install rubber cushioning material and that eliminated that issue. Now, the new cooing season is upon us. We called another time because the A-Coil inside the furnace got completely frozen solid in spite of our changing our furnace filter constantly. Then they had to come back again because the blower wasn't functioning properly, they replaced a part. That's working again. So since those last site visits, the plenum has been covered with condensation and we get water all over the floor from the condensation. I have been wiping the unit down almost daily. The housing for the furnace is starting to rust from all the condensation and you can feel the cool air between the housing and the plenum leaking out into the basement. One of their own contractors mentioned that it appear as though the installation crew didn't put a gasket in that area, so that's why he thought we were getting leaking air and condensation. But he couldn't fix it because that's the installation crew's job. So now we're trying to get the installation crew to come out an put that gasket in so that we don't have to have condensation running all over onto the floor and into the joint where the furnace housing meets the ductwork. My husband has called no less than 4 times, asking for someone to call him back to get this gasket installed. There is never anyone at the office number to talk to - just some woman who doesn't know anything. He even asked for the manager's number and left that guy a message and asked him to return his call. NO BODY has returned any of his calls and we are furious! How many times does a consumer have to contact a service provider before they get someone to help them??? I would lay you bets that they keep avoiding us until such time that the equipment's one year warranty expires and they will charge us to fix all the things that they should have done right in the first place. NOTE: the F rating for professionalism is geared towards the management - the young man that came out to work at our home the few times he was out here was very pleasant and respectful. His manager could learn to be as respectful."

"In the end we were very happy with the result. The crew that did the work was very attentive to quality and do great work. Our only complaint is that the schedule was overly optimistic and the project ran more than a month past our target date. I wouldn't hesitate to hire them again though."

"We have worked with the Thomas's many times over the years. They are honest and hard working and do a great job. Putting in 4 board oak fencing is hard work, heavy, and it needs to be precise. Pasture after pasture they have done great work for us. There is simply no better local company to work with."