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Same day service performed once I discovered this morning I had a problem with house/well pressure. Essentially, the "T" fitting that was installed in 2008, by another company along with new pump, had rusted a hole thru it on backside of fitting (galvanized). Pump was running constantly unable to build up pressure.

 Installer replaced with a brass fitting (pulling pipe up from well) and made corrections to how the vertical and horizontal pipes were aligned/supported.

They were very friendly and professional both on the phone and in person. I even got a follow up call after service was completed. Found on Angie's list and was not disappointed. In the event I need further service, they get the

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"Excellent, Excellent experience with Cardinal! Replaced hot water heater, water softener, two toilets and outdoor spigots. The two-person crew was highly professional, and provided top notch service and expertise. Highly recommend Cardinal for plumbing and electrical and HVAC needs."

Here at Hastings Well Drilling & Service, we pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!\n

"He was very helpful. They were very prompt and very thorough. He cleaned a toilet tank and he was very thorough. I recommended him to my daughter"

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Salesperson was pretty knowledgeable, he gave me many options to choose from and tried to direct me to the most cost effective option for my situation.  He was also very knowledgeable on Focus on Energy rebates and available federal tax credits available to me.  I also had him quote a new water heater and softener, even though I ended up not purchasing them.  I ultimately chose a very high efficiency (solar ready) air conditioner, probably more than I needed, but I am happy with my choice as I have seen a large change in my utility bills as he predicted.  The salesperson was not a big fan of solar and actively tried to talk me out of it.  The lead technician was not so negative on solar and I was satisfied working with him, but it took a little extra work on my part.

The installation had a couple of bumps.

Bump 1:  They installed the condensation drain in such a way that it immediately caused a puddle of water on my basement floor.  I called in the problem about 30 minutes after the install techs left.  They did send an expert the same day to fix the problem, and I have not had an issue since.

Bump2:  I had to leave while they were finishing up the install to pick up my son from summer camp, and they said that they would not leave until I returned.  Well, they left before I returned, and they took the previous programmable thermostat that was installed on the old furnace that I wanted to use at a different location.  I called the office, but they could not locate the thermostat, so I pressured them to give me a replacement, which they did, but it is not as nice as my old one. 

I am 1 year out from this purchase, and I can say that I am happy with the results.  My utility bills are lower and the house is more comfortable than it has been.

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"I called at 10am, the owner of the company arrived shortly after 11 and was done by noon! I could not be happier. He explained the typical cause of kitchen blockages (dying garbage disposals), and scheduled me for a replacement 4 days later. When I suggested going with a more expensive/ powerful model, he declined the opportunity to upsell. He also took time to clean up the dirty water splashes under the sink, even when I told him not to bother. Also, my dogs liked him."

"He was very nice to talk with and repaired our washing machine. He even helped sweep the water out."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!