Mark's Reddi Rooter & Plumbing

I had an emergency sewer drain cleaning performed. Basement floor drain had about a half inch of water coming out. Mark's came over for an early evening (~6pm) consultation and was able to clean out the sewer line leading to the street. The team was in and hour within an hour. Took ~45 minutes to arrive. I'm definitely keep their number around in case I need it again and trying to spread the good word to whoever may need their service.

Thorough job and done quickly

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We called Mark's Redi Rooting & Plumbing as soon as we discovered the backup. It was the Saturday of Labor Day weekend, but someone answered the phone right away. She said the on-call plumber would call us shortly, and Dennis called about 20 minutes later. We set up a time window, and he arrived promptly. He got to work right away, and within the hour, he had everything cleared up and the water running smoothly. He even took the time to explain some funky plumbing in our basement, which I really appreciated. We would absolutely use Mark's Redi Rooting & Plumbing again.

initial attempt with power snake broke the snake (long run of 70+ feet, and a pretty bad clog of roots towards the end). fortunately they have a high pressure jet system that was able to clear the line and they were able to do that the same day (yay!). cost was more than I hoped, because of the broken snake, but under the circumstances seemed quite reasonable. they were prompt, professional, and courteous

Excellent. He ran 30 feet of snake down the pipe to make sure clog was removed. The job took him approximately 20 minutes. Drain runs fine now.

He did a good job. He was real professional, called me back, explained everything well. He was really personable, clean, and showed up when he said he was going to.

They did the work as described. They showed up with in 3.5 hours of being called. Cleared tree roots in less than 30 mins.

Great! They were able to send someone out the same day, which was a huge help. Mark came on time, scoped the job, brought in the equipment, ran the rooter, and we were back in business. Mark was very professional and personable. I'd definitely use them again and recommend to others.

It went great, Mike was very professional and work quickly and efficiently.  He took out my old water heater and had the new one installed in less than three hours.  That time also included him having to go back to the shop to get the new water heater after examining mine and letting me know it was not fixable. 

good

There were no problems setting the appointment.  The plumber, Andy, called the day before to confirm the 8:00 AM appointment.  He showed up on time and went to work immediately.  He found out that the pipes were reversed, and corrected the input to the valve.  He spent two hours working on the replacement in a somewhat confined space and the finished product looked really good.  He was very courteous and congenial.

unknown

I called their main office and told them I have a clog, leak or problem with my garbage disposal. The guy they sent was "only [did] clogs." He told me the garbage disposal was leaking, but he could not fix it because he wasn't a plumber, but "only a clog specialist."  In the end, he didn't even fully clear the clog, which I discovered in the process of replacing the garbage disposal.
Also, he didn't even clean up after himself!
We had to go out and buy a garbage disposal and have someone else install it.
It is ridiculous to send a person who can only do one thing, rather than a fully trained plumber, when the cause of the problem was not clear. And to charge $130 to clear one sink drain and leave a mess behind is not worthy of being on Angie's List.
I will not use this company again and do not recommend them.

I called Mark on recommendation of another local plumber. It was an after hour emergency and he sent the next available man which was within 1 1/2 hours -  excellent window in an emergency situation. He went right to work never wasted a second. Very knowledgeable and within an hour the drain was clean & clear. Mark (the service Tech) was on his way to the next call. Very easy to talk with and pleasant and don't mind wading through 1 inch of backed-up water. I would recommend this company to anyone who would be in need and certainly would hire him again if the need arose.

unknown

Fast, efficient, friendly serviceman.

Completely satisfied

unknown

Everything turned out well.  The plumber arrived promptly, did a good job with the faucets, and was pleasant when interacting with me.

The employee that came and performed the service was great. He was personable and willing to give me every minute I paid them for. Since he cleaned the drains it has been working great and more freely. Thank you for the great service!

I would use this service again if I could afford the full price, and that's why the 'B' overall .  The other reason I rank them a 'B' on professionalism, and this is true of many kinds of repair/remodel people that come into your home, is their boots are dirty from other jobs, etc., and they don't put covers on them or take them off. So that is a general comment, not just this service.  Once they've cleaned a drain, they are standing in the shower running water to make sure everything works, what do you think is going to happen next? The floors and carpets get dirty from the wet, dirty boots and then it's clean up time for you.  That's exactly what happened.  My hallway carpet has to replaced because of a bathroom remodel. Be sure to ask them when they arrive, most have the boot covers in their trucks. Otherwise they are professional. 

Great.

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