Get matched with top water softener pros in Waterloo, WI

"The written quote was misleading, ended up over $500.00 more than original quote. Over all very satisfied wiith work done. Employee that did the work was very polite and professional. The project manager was very personable and polite but needs to find a way to either write in baseline estimates on separate service costs independent of another unit being installed into the the quote or send an entirely separate service quote apart from installation quote. The quote that I received mentioned the iron filter service so I was led to believe it was included with the water softener installation. A misunderstanding but easily avoidable. I would still recommend this company based on the quality of the their work."

"I urgently needed my water softener replaced. He came the same day, made an adjustment to the tank so that the overflow faced the drain and stopped spilling brine onto the water heater. Then he returned the next day and replaced the water softener for a very reasonable price. Kurt responded quickly to texts and my needs."

"From our first call & the extremely knowledgeable lady who helped us troubleshoot, the very professional service technicians & all the way to the completion was an absolute pleasure. We couldn’t be any happier with our underground leak repair. I will recommend them to everyone."

"Cardinal Heating and Cooling is my go-to for my furnace, AC, water heater and water softener. Their technician Alejandro, completed the annual furnace tune-up today."

At Southport Plumbing, Heating & Cooling, we take pride in delivering excellence at every level. We maintain an A+ rating with the BBB, and our technicians are NATE-certified, meeting the highest national standards in the HVAC industry. As a Carrier® Factory Authorized Dealer, were recognized for our technical expertise and commitment to quality. We were also recently named a top medium-sized workplace by the Milwaukee Journal Sentinel — a reflection of how seriously we value and invest in our team.\n

"Phil and Seth did a great job diagnosing and fixing a problem with my well pressure tank. They were very knowledgeable and answered all my questions."

"We were suddenly without water, and contacted Dean. We were very happy with his timely response and knowledgeable service. Great guy, and so easy to talk with. My dad would describe him as, "all wool and a yard wide"."

"Installer arrived on time, disposed of packaging material and showed me how to use the product."

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Salesperson was pretty knowledgeable, he gave me many options to choose from and tried to direct me to the most cost effective option for my situation.  He was also very knowledgeable on Focus on Energy rebates and available federal tax credits available to me.  I also had him quote a new water heater and softener, even though I ended up not purchasing them.  I ultimately chose a very high efficiency (solar ready) air conditioner, probably more than I needed, but I am happy with my choice as I have seen a large change in my utility bills as he predicted.  The salesperson was not a big fan of solar and actively tried to talk me out of it.  The lead technician was not so negative on solar and I was satisfied working with him, but it took a little extra work on my part.

The installation had a couple of bumps.

Bump 1:  They installed the condensation drain in such a way that it immediately caused a puddle of water on my basement floor.  I called in the problem about 30 minutes after the install techs left.  They did send an expert the same day to fix the problem, and I have not had an issue since.

Bump2:  I had to leave while they were finishing up the install to pick up my son from summer camp, and they said that they would not leave until I returned.  Well, they left before I returned, and they took the previous programmable thermostat that was installed on the old furnace that I wanted to use at a different location.  I called the office, but they could not locate the thermostat, so I pressured them to give me a replacement, which they did, but it is not as nice as my old one. 

I am 1 year out from this purchase, and I can say that I am happy with the results.  My utility bills are lower and the house is more comfortable than it has been.

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"He was very nice to talk with and repaired our washing machine. He even helped sweep the water out."