Get matched with top water softener pros in Waterloo, WI

"I urgently needed my water softener replaced. He came the same day, made an adjustment to the tank so that the overflow faced the drain and stopped spilling brine onto the water heater. Then he returned the next day and replaced the water softener for a very reasonable price. Kurt responded quickly to texts and my needs."

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Same day service performed once I discovered this morning I had a problem with house/well pressure. Essentially, the "T" fitting that was installed in 2008, by another company along with new pump, had rusted a hole thru it on backside of fitting (galvanized). Pump was running constantly unable to build up pressure.

 Installer replaced with a brass fitting (pulling pipe up from well) and made corrections to how the vertical and horizontal pipes were aligned/supported.

They were very friendly and professional both on the phone and in person. I even got a follow up call after service was completed. Found on Angie's list and was not disappointed. In the event I need further service, they get the

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"Paul was very friendly and helpful. He explained how the toilet was leaking and other possible causes for the small pool of water near the water shutoff valve. This was a revisit from work earlier done which had a larger leak."

At Southport Plumbing, Heating & Cooling, we take pride in delivering excellence at every level. We maintain an A+ rating with the BBB, and our technicians are NATE-certified, meeting the highest national standards in the HVAC industry. As a Carrier® Factory Authorized Dealer, were recognized for our technical expertise and commitment to quality. We were also recently named a top medium-sized workplace by the Milwaukee Journal Sentinel — a reflection of how seriously we value and invest in our team.\n

"Phil and Seth did a great job diagnosing and fixing a problem with my well pressure tank. They were very knowledgeable and answered all my questions."

"We were very pleased with the new water softener. Excellent and knowledgeable service."

"We were suddenly without water, and contacted Dean. We were very happy with his timely response and knowledgeable service. Great guy, and so easy to talk with. My dad would describe him as, "all wool and a yard wide"."

"Installer arrived on time, disposed of packaging material and showed me how to use the product."

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Salesperson was pretty knowledgeable, he gave me many options to choose from and tried to direct me to the most cost effective option for my situation.  He was also very knowledgeable on Focus on Energy rebates and available federal tax credits available to me.  I also had him quote a new water heater and softener, even though I ended up not purchasing them.  I ultimately chose a very high efficiency (solar ready) air conditioner, probably more than I needed, but I am happy with my choice as I have seen a large change in my utility bills as he predicted.  The salesperson was not a big fan of solar and actively tried to talk me out of it.  The lead technician was not so negative on solar and I was satisfied working with him, but it took a little extra work on my part.

The installation had a couple of bumps.

Bump 1:  They installed the condensation drain in such a way that it immediately caused a puddle of water on my basement floor.  I called in the problem about 30 minutes after the install techs left.  They did send an expert the same day to fix the problem, and I have not had an issue since.

Bump2:  I had to leave while they were finishing up the install to pick up my son from summer camp, and they said that they would not leave until I returned.  Well, they left before I returned, and they took the previous programmable thermostat that was installed on the old furnace that I wanted to use at a different location.  I called the office, but they could not locate the thermostat, so I pressured them to give me a replacement, which they did, but it is not as nice as my old one. 

I am 1 year out from this purchase, and I can say that I am happy with the results.  My utility bills are lower and the house is more comfortable than it has been.

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"He was very nice to talk with and repaired our washing machine. He even helped sweep the water out."