Get matched with top water softener pros in Delafield, WI

"We were very pleased with the new water softener. Excellent and knowledgeable service."

"I had two plumbers out prior to Vincent Plumbing, for over $400 of charges. Neither of the other plumbers found a solution to my problem of a sump pump filled with dirty and sewage smelling water. The first plumber cleaned out the tank, but had no idea where the sewage was coming from. Another plumber said the odor was sewer smell from a trap that had gotten air or was radon! A home inspector said it couldn't happen! It has taken me THREE MONTHS to resolve this problem. Vincent Plumbing came out and determined a camera was need to diagnose where the dirty water was coming from. They returned and ran the camera, said it didn't smell like sewer. He determined our drain tile had holes in the pipe, food was leaking out and decaying. The water from the sink would flow down and fill up from around our pump. The rotting food and water make our house wreak! Jeff's nose was amazing. They came out and again put the camera down to ensure location of the leaks. They opened the floor and Jeff showed me what he had found. When he went to remove the pipe, it disintegrated. It ended up being even worse than anticipated. The cast iron pipe was completely rotted. Jeff and Dakota opened the basement floor and removed all the rotted pipe. They replaced it with good pipe and repaired the floor. The next day they came back and cleaned up the basement flooring. The only negative I can provide is from my husband's view. He tried to reach them a couple of times, and got the answering machine. He did not leave a message, but it bothered him that calls went to an answering machine. I only once had that occur, and my call was promptly returned. It was a pleasure to do business with them. I will surely use Vincent Plumbing again without any hesitation. They are very good and professional and really take time to explain what they will do. Their estimate was the same as their charge. They did an excellent job and cleaned up well."

"On Wednesday morning I woke up to water in my basement due to a leaky gauge. I called Agua Well and Pump and they told me they could try to get out that day but for sure the next day. The woman that answered the phone gave me her cell phone number so I could forward a video of the problem. About 4 hours later, I received a call that they would be at my house in 5 - 10 minutes. I left work and by the time I got home, they were there. The service technician, Chad explained everything to me and gave me his recommendation to replace the pressure tank due to the gauge leaking and the age of my tank. I went back to work and the job was completed by the time I got done for the day. Excellent communication and customer service!"

"The problem was discovered after returning from an out of town trip on a Sunday night. The person on call had us text him pictures. He diagnosed the problems (which was causing water leakage in the basement) and advised us how to stop the leakage until they could get here on Monday morning. Estimated the cost at $150. and arrival time at 9am. They called to ask if it was ok to come over at 8:30. Total cost was $135! Super job at a reasonable price in a timely manner."

"Very efficient and was able to get our water heater replaced in a timely manner. Was on-site on time and replacement done in 2 hours or so. Great crew that did the work. Would definitely recommend."

"Each job was done professionally. The tub faucet was over 25 years old and he knew where to go to get the replacement parts to get it fixed. He really knows what he's doing. The water heater he picked out for us is top of the line. We are very grateful for the fine service we got."

"We contacted Home Advisor the 30th of December and we were contacted right away, came out and looked at our failed and leaking 30 yr old cold water pressure tank and offered to fix it that evening. it was completed and cleaned up within 3 hrs."

"So responsive and honest with assessment. Referred me to other water services to make sure the root cause problem was addressed - not just a temporary fix."

"There was no leakage until about three weeks ago.  The crack then reopened and water is seeping through.  We have tried to contact them.  However, they shut down their email and three phone numbers.  They will not return any messages.  It was a lifetime warranty, but that does us no good if they are out of business.

The existing problem (and why they have C's from us) is that we have completely lost contact and have no way to get resolution."

"They were responsive and quick. Expensive. We asked for a duplicate water heater to what we had and didn’t get it."