Best water softener pros near Dousman, WI

Leaf Home Water Solutions provides best-in-class water filtration and softener products for healthy, purified water that protects both the home and family. With state-of-the-art water testing materials, dedication to White Glove installation and service, best-in-class products, and the support of the nation's largest home solutions company, homeowners can feel confident choosing Leaf Home Water Solutions. Since all installations are tailored to specific water needs, custom solutions may include enhanced impact on hair and skin, energy savings on bills, increased appliance longevity, and elimination of hard water contaminants like calcium and magnesium, while also combatting taste and odor issues by filtering out chlorine and other organic compounds. The team of professionals at Leaf Home Water Solutions takes great pride in knowing that families are provided with the cleanest, crispest, and heathiest water possible.

"Prompt, courteous, knowledgeable, thorough. Everything was left clean. The Master Plumber did an excellent job. Work done in a timely mannor. Prices were reasonable. I have erased all of the previous plumbing services that I had lister on my cell phone and now he will be my plumber. Thank you Jeff & Amy! It was a pleasure."

"Arrived on schedule. Went through the elimination process and determined problem was in the line to the pump or the pump itself (no water pressure). The service rep explained everything so that I understood fully what was going to happen. The pipe to the well motor was pulled up and a nickel sized hole was found in the pipe about 10 feet from the pump. The pipeline was galvanized metal and was very rusty. More holes were sure to develop; so, I had the whole line replaced. We also found the pump was 30 plus years old so, I had that replaced too. The service rep kept me informed through the entire installation process; as well as what to do after everything was completed. The pump had to be flushed with chlorine so, there is a short waiting process, tap flushing proceedure and water testing that he explained before leaving."

"Called up Mike in the afternoon regarding my leaking well pressure tank and he couldn't have been nicer or more accomodating!  He was able to make it out bright and early the very next morning to replace everything.  Mike and his son were very professional and courteous.  Explained everything in laymans terms. Very timely and were able to finish everything in an hours time.  Cleaned up everything, with nary a trace that they had been here.  Will definitely use in future for any of our well needs. Highly recommend!!"

"Jeff and his brother Jim have done all the plumbing work in my house. Everything from water heaters to hose bibs. They can do it all. As cliche as it might sound there really is no job to big or small for Jeff and Jim. They are very reasonably priced and do a very through job. They have done plumbing work for my elderly in-laws and my mom as well and they both very pleased the results."

"Each job was done professionally. The tub faucet was over 25 years old and he knew where to go to get the replacement parts to get it fixed. He really knows what he's doing. The water heater he picked out for us is top of the line. We are very grateful for the fine service we got."

"We were very pleased with the new water softener. Excellent and knowledgeable service."

"We called Steve at midnight on Saturday night with no water. He said he would be out the next morning at 9:00 and he was true to his word. He was awesome! He got our water fixed in no time, We will recommend Steve to anyone in need of his service!"

"No work.  PLEASE REMOVE.
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We had our water heater go out last week.  We noticed it when we woke up to take showers before work.  I called a few places and ultimately chose to go with Harker because the receptionist told me they would be able to come out and assess the heater and replace it the same day.  Our water heater is about 7 years old, so we figured there would be a good chance that it would cost the same amount the replace the water heater as to just fix the older one, so that is why I verified with her that they could fix it the same day.

 

We have a new rescue dog that is not good around men, so my SO came home from work (I had already taken the day off work for this) and she took the dog away from the house so we didn?t disturb the men while they worked.  As we expected, there were a few parts that were bad on the water heater and the cost would be similar to repair or to replace.  He was done looking at the water around 2:00 and he told me someone would call me for a quote.  I was confused as I was under the impression that they would replace it that same day per the lady on the phone.  Apparently, that was not the case.  This guy wasn?t even the guy who would replace the unit, the guy who would replace the unit was busy and they didn?t have a replacement unit. I was very frustrated and mad?I chose Harker because I was told they could do it all in one day or we both wouldn?t have taken off work.  I could have just let my dog outside for a little while for him to look at the water heater.  I paid roughly $120 for this diagnostic test.

 

We then called to speak with a manager at Harker.  They tried to get someone to come back out that night and replace the water heater but were unable to.  They did have someone sent out first thing the next morning and took about $50 off the service call, which was appreciated but didn?t cover the amount of money we lost at work for missing part of both days.  This all could have been avoided by having their receptionist give accurate information.  There are a ton of places in Madison I could have called to have my water heater replaced and I chose Harker because I was told they could do it that same day and if they couldn't have replaced it that day, they should have said so and I would have made other arrangements. 



Update to Harkers repsonse:

At no time did they ever offer to have the heater replaced that evening for overtime rate or we would have easily paid it instead of taking more time off work.  We were told that they could try to get someone out that night but were unable to.  The only reason we okay'd them to come back the next morning is we needed it replaced as soon as possible.  We did not call later in the day-- it was still in the morning when we called.  And, obviously we know that you cannot carry all kinds of equipment around with you, but I was told that it would be replaced that night, so that is the fault of your receptionist to give me misinformation. They will try to write this so they sound like this was our fault for not knowing that they don't carry all the equipment, need licensed plumbers, etc., but we know exactly what was told to us on the phone and exactly how the situationw as handled and it was handled poorly.  We stand by our original reivew and will choose to use another company in the future. 

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