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  • Average homeowner rating star icon4.6
    Average homeowner rating
  • Verified reviews icon362
    Verified water heater services reviews

Find Water heater pros in Wilkeson

Avatar for Wu Construction

Wu Construction

13333 Lake City Way NE
4.64(
230
)
Approved Pro

Wu Construction

13333 Lake City Way NE
4.64(
230
)
Approved Pro
Customers say: Super punctual
47 local quotes requested
42 years of experience

Wu Construction Inc, specializes in drainage and foundation systems construction and repair. Since our founding in 1983, we have successfully completed thousands of projects for homeowners and businesses throughout the Northwest. We are the best in our industry, and well regarded by our customers for our excellent service. We are lauded for our speedy responses to inquiries, our efficiency and the quality of our work.

"Great communication and thorough work. Would hire again."

Brian J on April 2025

Wu Construction Inc, specializes in drainage and foundation systems construction and repair. Since our founding in 1983, we have successfully completed thousands of projects for homeowners and businesses throughout the Northwest. We are the best in our industry, and well regarded by our customers for our excellent service. We are lauded for our speedy responses to inquiries, our efficiency and the quality of our work.

"Great communication and thorough work. Would hire again."

Brian J on April 2025


Avatar for Shield Plumbing and Remodel

Shield Plumbing and Remodel

5.00(
10
)
Approved Pro

Shield Plumbing and Remodel

5.00(
10
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
237 local quotes requested

We service the greater Tacoma area. We’ve serviced 1,400+ homes since 2020. We have 103+ five-star reviews across different platforms. We are a new small business, founded in 2020, so your business matters to us. Here’s our guarantee: 
 1. We work within your budget with a good/better/best model. 2. There are no hidden fees, the quote we give is the quote we will charge. 3. Our services conveniently fit into your schedule 4. We leave your home just as clean as we found it. 5. We hire the best in Washington, professional and vetted service workers, who've served the top plumbing companies in the nation. 6. We are licensed, bonded, & insured. 7. We are a customer service first business, with countless touch points that ensure security throughout the process. Less than 2 minute response time! Protect your home with Shield Plumbing.

"They did amazing"

Craig W on March 2025

We service the greater Tacoma area. We’ve serviced 1,400+ homes since 2020. We have 103+ five-star reviews across different platforms. We are a new small business, founded in 2020, so your business matters to us. Here’s our guarantee: 
 1. We work within your budget with a good/better/best model. 2. There are no hidden fees, the quote we give is the quote we will charge. 3. Our services conveniently fit into your schedule 4. We leave your home just as clean as we found it. 5. We hire the best in Washington, professional and vetted service workers, who've served the top plumbing companies in the nation. 6. We are licensed, bonded, & insured. 7. We are a customer service first business, with countless touch points that ensure security throughout the process. Less than 2 minute response time! Protect your home with Shield Plumbing.

"They did amazing"

Craig W on March 2025


Avatar for Hardie Plumbing

Hardie Plumbing

5012 Lacey Boulevard SE
5.00(
24
)
Approved Pro

Hardie Plumbing

5012 Lacey Boulevard SE
5.00(
24
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
83 local quotes requested

Hardie Plumbing from the moment you talk with their No Hard Selling Friendly office Staff You will see why we have High Reviews from our Awesome Customers. We truly care about You and Your Home. We care that our Plumbing Service is the Best Part of your Day, Week or sometimes Year. We Love to provide exceptional service and even better Craftsmanship. Nobody does it better then Hardie. We are able to offer incredible prices way under the competition because we are a small local owned company. Once You have used Hardie Plumbing You Have a Plumber for Life..

"Great people, great service. Easy to connect and schedule with, prompt and friendly when they get here. Knowledgeable and fast with repairs and they go above and beyond to check other systems and potential problems to make sure we're totally covered. Could not recommend this company more!"

Kelly L on May 2025

Hardie Plumbing from the moment you talk with their No Hard Selling Friendly office Staff You will see why we have High Reviews from our Awesome Customers. We truly care about You and Your Home. We care that our Plumbing Service is the Best Part of your Day, Week or sometimes Year. We Love to provide exceptional service and even better Craftsmanship. Nobody does it better then Hardie. We are able to offer incredible prices way under the competition because we are a small local owned company. Once You have used Hardie Plumbing You Have a Plumber for Life..

"Great people, great service. Easy to connect and schedule with, prompt and friendly when they get here. Knowledgeable and fast with repairs and they go above and beyond to check other systems and potential problems to make sure we're totally covered. Could not recommend this company more!"

Kelly L on May 2025


Avatar for Washington Energy Services

Washington Energy Services

3909 196th St SW
4.51(
958
)
Approved Pro

Washington Energy Services

3909 196th St SW
4.51(
958
)
Approved Pro
Customers say: Super punctual
268 local quotes requested
68 years of experience

Washington Energy Services has been helping homeowners throughout Western Washington save money and live more comfortably since 1957. As one of the largest home improvement companies in the Seattle-Tacoma area, we are able to provide you with top-quality products and services, installed by our professional craftsmen. Our free in-home estimates ensure you get the right product for your home. We'll be with you through all aspects of your project from the purchase decision, expert installation, quality maintenance and service, and even warranty work should you need it. We assist with permits and rebates, too. Give Washington Energy Services a call today to learn more or to schedule your service.

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

Joan K on March 2025

Washington Energy Services has been helping homeowners throughout Western Washington save money and live more comfortably since 1957. As one of the largest home improvement companies in the Seattle-Tacoma area, we are able to provide you with top-quality products and services, installed by our professional craftsmen. Our free in-home estimates ensure you get the right product for your home. We'll be with you through all aspects of your project from the purchase decision, expert installation, quality maintenance and service, and even warranty work should you need it. We assist with permits and rebates, too. Give Washington Energy Services a call today to learn more or to schedule your service.

"This review is long overdue in my praise of Washington Energy Services for their customer service, pricing and workmanship ! My first interaction was in 1999 when they installed windows throughout my house. They are still in excellent condition. I might note I called them over 20 years later to inquire on how I could repair a broken slider and they sent someone right out, charging a very nominal amount to repair it. In 2020, I needed to replace my hot water tank, and the extremely knowledgeable Christy presented several options, answering my many questions. I settled on one with a booster that seemed to best fit my needs. Finally, in December 2023, I purchased a new gas furnace from WES. I had a minor issue with a fan switch and they responded quickly to rectify the situation. Within the past two months, I seemed to be having an issue with my thermostat (something they had not installed), and the manager, Greg, came out twice with his crew to explore the problem. Today they installed a new thermostat FREE OF CHARGE! Their excellent response and customer service is beyond any company I have hired. And I particularly love that they are family owned and have been around for decades. Their employees seem to be there for the long haul, which speaks highly of the owner. I refer all my friends and family and I won't go anywhere else for services that they offer. Many thanks to the staff I have interacted with over the past 25 years!"

Joan K on March 2025


"Able to get the job done!"

Curt T on September 2024

We are your local, knowledgeable, and friendly plumbing service shop in Seattle. Trust RossCo Service Plumbers for all your water heater needs. Contact us today!

"Able to get the job done!"

Curt T on September 2024


Avatar for Red Cedar Plumbing & Drain Cleaning

Red Cedar Plumbing & Drain Cleaning

4928 S 293rd St
4.82(
130
)
Approved Pro

Red Cedar Plumbing & Drain Cleaning

4928 S 293rd St
4.82(
130
)
Approved Pro
Customers say: Quality work
Recommended by 95% of Angi customers
Recommended by 95% of HomeAdvisor customers
63 local quotes requested

At Red Cedar Plumbing we specialize in quick service for those that need high quality repairs at affordable rates. No job is too big or small for us but a couple of our specialties include repairs, replacements, or new installs for:Faucets Fixtures and Pipes Water Heater Water Main Drain Clog or Blockage Tankless Water Heater Bathtub Installs and ReplaycementsTankless Water Heater Plumbing for Home Additions or RemodelsDrain Clogs Shower Installation or Replacements plumbing and drain cleaning .

"Red Cedar Plumbing helped us with a clogged toilet emergency just before we hosted our big family gathering for Thanksgiving. I called them in the morning and they installed a new toilet for us that afternoon. Their employees were friendly and professional and the price was quite reasonable. I highly recommend them."

Richard E on November 2024

At Red Cedar Plumbing we specialize in quick service for those that need high quality repairs at affordable rates. No job is too big or small for us but a couple of our specialties include repairs, replacements, or new installs for:Faucets Fixtures and Pipes Water Heater Water Main Drain Clog or Blockage Tankless Water Heater Bathtub Installs and ReplaycementsTankless Water Heater Plumbing for Home Additions or RemodelsDrain Clogs Shower Installation or Replacements plumbing and drain cleaning .

"Red Cedar Plumbing helped us with a clogged toilet emergency just before we hosted our big family gathering for Thanksgiving. I called them in the morning and they installed a new toilet for us that afternoon. Their employees were friendly and professional and the price was quite reasonable. I highly recommend them."

Richard E on November 2024


Avatar for A Advanced Septic

A Advanced Septic

1602 W Valley Hwy S
4.33(
112
)
Approved Pro

A Advanced Septic

1602 W Valley Hwy S
4.33(
112
)
Approved Pro
Customers say: Super punctual
132 local quotes requested
19 years of experience

Through unique technology, experience and compassion, we serve our customers while creating and maintaining a reputation of excellence. We service: Pierce County, King County, Thurston County, and Kitsap County.

"there is a quick summary at the bottom if you want to skip the details. I have received service from this company twice. The first time I had a leak in a bathtub. They removed the drain with a Dremel since it was stuck, then they were about to leave to go to home depot to get plumber's putty, but I had some so they were able to get the part quickly replaced. Maybe this is a bit of a fluke, but that seems like a fairly basic thing to have when going to fix this kind of leak. Overall it was a positive interaction so I didn't think much of it. I recently bought a bidet on amazon. It arrived and I put it in. The problem was that I couldn't connect the toilet to the wall since the hose was a different size then the wall piece. The directions wanted me to remove the valve stem from the wall and replace it with their own. I called A Advanced because when it comes to plumbing, i would rather leave that to the professionals. I had called it a hose bibb because I just didn't know what it was called. someone called me back and asked me to explain in better detail what i needed done. I explained that the "hose bibb" needed to be replaced for me to connect my toilet and that I had the part to do it. from that conversation i received an estimate for $280.87. I was at work that day so couldn't be there, but my wife was there. The plumber that arrived worked for a while on the toilet, then went to home depot to find parts, then came back to the house and worked on it longer, then finally decided that it couldn't be done. We were charged $768.14 for nothing to get fixed. I called them to figure out what happened, I called near closing so they were not able to get a hold of anyone and it waited until the next week for me to talk to someone. I found out that the plumber never received the bag of parts, it was about 2 feet away in the sink. the same plumber came out and looked at it again, and went to home depot again. I was at work and managed to contact him while he was at home depot. I was told that the problem was with the thread depth and that there was no way to install this Chinese toilet without special ordering a part, and if I wanted him to keep working on it he was going to have to charge me more money. I declined. (Its not a Chinese toilet, the company that makes them is out of California.) At this point I was beyond frustrated. I left work early, drove home, went to home depot with the parts I needed to connect, and found a perfect fit within about 10 minutes of looking. I bought a Hex Bushing 3/4 in MIP x 1/2 in FIP for $7.75. I attached it to the included hose and then attached that to the valve stem. and everything worked. Home depot made it easy to find since both connectors were the same type. I just needed to find the appropriate brass adapter. the threads on the toilet hose are identical to the threads on a US water heater. I called A Advanced back and presented my evidence. I was asked what it would take to make this right. I asked for some of my money back. I can understand getting charged for the plumber going out to my house without a full understanding of what is going on. but at no point did he ever tell my wife that he was going way over the estimate. this is the exact response i got back. "I spoke with my COO and my foreman due to the amount of time we spent on the project we are unable to provide any sort of refund. I understand that is not something you want to hear but that is our decision." _____________________________________________ to summarize: - every time this company has come out to my house they have needed to go to Home Depot during the visit. - I was charged nearly 3 times the estimate with no work done and no warning that the bill was piling up. - the plumber was never able to install the toilet despite multiple trips to home depot - I installed the toilet with a $7 adapter i found at home depot in about 10 minutes. (I am not a plumber) - The company chose to not refund me anything If a plumbing company needs to go to home depot every time they do a house call, that is a company that is not prepared at best, and a scam company at worst."

Justin M on December 2024

Through unique technology, experience and compassion, we serve our customers while creating and maintaining a reputation of excellence. We service: Pierce County, King County, Thurston County, and Kitsap County.

"there is a quick summary at the bottom if you want to skip the details. I have received service from this company twice. The first time I had a leak in a bathtub. They removed the drain with a Dremel since it was stuck, then they were about to leave to go to home depot to get plumber's putty, but I had some so they were able to get the part quickly replaced. Maybe this is a bit of a fluke, but that seems like a fairly basic thing to have when going to fix this kind of leak. Overall it was a positive interaction so I didn't think much of it. I recently bought a bidet on amazon. It arrived and I put it in. The problem was that I couldn't connect the toilet to the wall since the hose was a different size then the wall piece. The directions wanted me to remove the valve stem from the wall and replace it with their own. I called A Advanced because when it comes to plumbing, i would rather leave that to the professionals. I had called it a hose bibb because I just didn't know what it was called. someone called me back and asked me to explain in better detail what i needed done. I explained that the "hose bibb" needed to be replaced for me to connect my toilet and that I had the part to do it. from that conversation i received an estimate for $280.87. I was at work that day so couldn't be there, but my wife was there. The plumber that arrived worked for a while on the toilet, then went to home depot to find parts, then came back to the house and worked on it longer, then finally decided that it couldn't be done. We were charged $768.14 for nothing to get fixed. I called them to figure out what happened, I called near closing so they were not able to get a hold of anyone and it waited until the next week for me to talk to someone. I found out that the plumber never received the bag of parts, it was about 2 feet away in the sink. the same plumber came out and looked at it again, and went to home depot again. I was at work and managed to contact him while he was at home depot. I was told that the problem was with the thread depth and that there was no way to install this Chinese toilet without special ordering a part, and if I wanted him to keep working on it he was going to have to charge me more money. I declined. (Its not a Chinese toilet, the company that makes them is out of California.) At this point I was beyond frustrated. I left work early, drove home, went to home depot with the parts I needed to connect, and found a perfect fit within about 10 minutes of looking. I bought a Hex Bushing 3/4 in MIP x 1/2 in FIP for $7.75. I attached it to the included hose and then attached that to the valve stem. and everything worked. Home depot made it easy to find since both connectors were the same type. I just needed to find the appropriate brass adapter. the threads on the toilet hose are identical to the threads on a US water heater. I called A Advanced back and presented my evidence. I was asked what it would take to make this right. I asked for some of my money back. I can understand getting charged for the plumber going out to my house without a full understanding of what is going on. but at no point did he ever tell my wife that he was going way over the estimate. this is the exact response i got back. "I spoke with my COO and my foreman due to the amount of time we spent on the project we are unable to provide any sort of refund. I understand that is not something you want to hear but that is our decision." _____________________________________________ to summarize: - every time this company has come out to my house they have needed to go to Home Depot during the visit. - I was charged nearly 3 times the estimate with no work done and no warning that the bill was piling up. - the plumber was never able to install the toilet despite multiple trips to home depot - I installed the toilet with a $7 adapter i found at home depot in about 10 minutes. (I am not a plumber) - The company chose to not refund me anything If a plumbing company needs to go to home depot every time they do a house call, that is a company that is not prepared at best, and a scam company at worst."

Justin M on December 2024


Avatar for Hunt's Services

Hunt's Services

8111 Pacific Hwy E
4.53(
1,060
)
Approved Pro

Hunt's Services

8111 Pacific Hwy E
4.53(
1,060
)
Approved Pro
Super Service Award
Customers say: Quality work
203 local quotes requested
13 years of experience

Puget Sound's Home Service Heroes! Offering Plumbing, HVAC, Electrical, Duct & Sewer Services Hunt’s Services is a certified and licensed plumbing, heating, cooling, electrical, duct and sewer services company. We offer same day repairs and emergency services, with over 2,600 five-star reviews by our customers in Tacoma, Federal Way, Auburn, Puyallup, South Hill, Kent, Bellevue, Redmond, Seattle, Olympia and the nearby areas. We take pride in serving King, Pierce and parts of Kitsap and Thurston Counties for both residential and commercial needs with honesty, integrity, and dedicated service.

"Hunt’s Services is outstanding. It is a company that strives for excellence in every detail. The scheduling system for appointments is excellent with courtesy text/email reminders. Plus, we received a personal phone call on the scheduled day with an estimated time of arrival for the technicians which is pretty darn accurate considering the heavy local traffic congestion this summer."

Julie L on August 2025

Puget Sound's Home Service Heroes! Offering Plumbing, HVAC, Electrical, Duct & Sewer Services Hunt’s Services is a certified and licensed plumbing, heating, cooling, electrical, duct and sewer services company. We offer same day repairs and emergency services, with over 2,600 five-star reviews by our customers in Tacoma, Federal Way, Auburn, Puyallup, South Hill, Kent, Bellevue, Redmond, Seattle, Olympia and the nearby areas. We take pride in serving King, Pierce and parts of Kitsap and Thurston Counties for both residential and commercial needs with honesty, integrity, and dedicated service.

"Hunt’s Services is outstanding. It is a company that strives for excellence in every detail. The scheduling system for appointments is excellent with courtesy text/email reminders. Plus, we received a personal phone call on the scheduled day with an estimated time of arrival for the technicians which is pretty darn accurate considering the heavy local traffic congestion this summer."

Julie L on August 2025


Avatar for Rooter-Man

Rooter-Man

5310 80th Street East
4.44(
32
)
Approved Pro

Rooter-Man

5310 80th Street East
4.44(
32
)
Approved Pro
Customers say: True professional
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers
30 local quotes requested

**FREE PLUMBING SERVICE CALL**AFFORADABLE RE-PIPE/RE-PIPING IN ONE DAY with DRYWALL PATCHING AVAILABLE**Your Local Plumbing and Drain Cleaning Experts!!Specializing in Clearing Main Drains, Unclogging Household Drains, Re-piping, and Sewer Services!! **WE OFFER BRADFORD WHITE WATER HEATERS**With more than 50 years of experience, and millions of satisfied customers, Rooter-man remains the number one choice for professional plumbing, sewer, and drain cleaning services. Rooter-Man offers fast and dependable services for all of your drain and plumbing needs. We offer around the clock services because we know that emergencies can happen at any moment and we are ready to help you when you most need it! Our goal is to ensure that all of our clients are totally satisfied with all of the work that we provide. If you're in need of a plumber with years of repair and installation experience, you can always depend on us. Rooter-man's Prices won't Drain you! If you want Quality plumbing at a fair Price with Great Service, Call Me!

"the plumbing job was well done. I appreciate the honesty & professionalism of the plumbing team. Thank you."

Darlene B on October 2024

**FREE PLUMBING SERVICE CALL**AFFORADABLE RE-PIPE/RE-PIPING IN ONE DAY with DRYWALL PATCHING AVAILABLE**Your Local Plumbing and Drain Cleaning Experts!!Specializing in Clearing Main Drains, Unclogging Household Drains, Re-piping, and Sewer Services!! **WE OFFER BRADFORD WHITE WATER HEATERS**With more than 50 years of experience, and millions of satisfied customers, Rooter-man remains the number one choice for professional plumbing, sewer, and drain cleaning services. Rooter-Man offers fast and dependable services for all of your drain and plumbing needs. We offer around the clock services because we know that emergencies can happen at any moment and we are ready to help you when you most need it! Our goal is to ensure that all of our clients are totally satisfied with all of the work that we provide. If you're in need of a plumber with years of repair and installation experience, you can always depend on us. Rooter-man's Prices won't Drain you! If you want Quality plumbing at a fair Price with Great Service, Call Me!

"the plumbing job was well done. I appreciate the honesty & professionalism of the plumbing team. Thank you."

Darlene B on October 2024


Avatar for Cahill's Plumbing & Heating

Cahill's Plumbing & Heating

23313 208th Ave
4.25(
36
)
Approved Pro

Cahill's Plumbing & Heating

23313 208th Ave
4.25(
36
)
Approved Pro
Customers say: Quick response
45 local quotes requested
Free onsite estimate

Cahill's Plumbing & Heating has served the greater Maple Valley, WA area for more than 30 years and is setting new industry standards for plumbing. Our company provides every new and existing client honesty, value and high quality services. Our staff of experienced plumbers and heating contractors works hard to surpass your expectations with both materials and labor. We don't use the "flat-rate" gimmick, but provide prompt, honest service. All work is done by knowledgeable plumbers who are trained to use the best tools available. Our plumbing and heating services include: • All plumbing repairs • Grease trap repair and installation • 24-hour service • Hot water tank and boiler sales • Compressed air piping • Drain cleaning and repair At Cahill's Plumbing & Heating, we use American Standard, Moen, Kohler, Delta and Grohe to complete plumbing repairs and installations. You can depend on us to complete all projects efficiently and on time. We are licensed and insured, and your satisfaction is guaranteed. Call Cahill's Plumbing & Heating today for your next service call and see how we're setting the industry standard for honesty, value and service!

"This was by far the absolute worst experience that I have ever had with any company. The plumber came out for a shower that was not draining. I am on septic and let them know that my septic was just pumped in July. However they wanted to check anyways. After checking under the baffle inspection, I was advised by the plumber that my septic tanks were full and needed to be pumped. I contacted a septic company they came out first thing the next morning and checked my septic tanks, they were not full and ironically enough was able to pull out a huge clog of toilet paper from the baffle. He advised this is something that the plumbers do but since we just had one out the day before and they did told us the wrong information he would happily fix the problem for us. My husband called Riley Cahill (the manger) the next day to try to talk to him about the situation and try to find out why we were charged so much since there was not an itemized receipt. Riley proceeded to get very defense and angry and HUNG UP on my husband. He then called back left a message that saying he will check with his plumbers on Monday and get back to us. Monday morning I called Riley Cahill to have a conversation of what went wrong and how we will remedy the situation. He proceeded to once again get very upset, raise his voice and was insanely disrespectful (telling me to be quiet and stop talking). Then hung up on me as well. After that he called back to tell me I was wrong, and hung up on me again. I told him during the conversation that I was going to warn anyone I could not to use this company through reviews, DO NOT USE THIS COMPANY!!!!"

Samantha F on April 2022

Cahill's Plumbing & Heating has served the greater Maple Valley, WA area for more than 30 years and is setting new industry standards for plumbing. Our company provides every new and existing client honesty, value and high quality services. Our staff of experienced plumbers and heating contractors works hard to surpass your expectations with both materials and labor. We don't use the "flat-rate" gimmick, but provide prompt, honest service. All work is done by knowledgeable plumbers who are trained to use the best tools available. Our plumbing and heating services include: • All plumbing repairs • Grease trap repair and installation • 24-hour service • Hot water tank and boiler sales • Compressed air piping • Drain cleaning and repair At Cahill's Plumbing & Heating, we use American Standard, Moen, Kohler, Delta and Grohe to complete plumbing repairs and installations. You can depend on us to complete all projects efficiently and on time. We are licensed and insured, and your satisfaction is guaranteed. Call Cahill's Plumbing & Heating today for your next service call and see how we're setting the industry standard for honesty, value and service!

"This was by far the absolute worst experience that I have ever had with any company. The plumber came out for a shower that was not draining. I am on septic and let them know that my septic was just pumped in July. However they wanted to check anyways. After checking under the baffle inspection, I was advised by the plumber that my septic tanks were full and needed to be pumped. I contacted a septic company they came out first thing the next morning and checked my septic tanks, they were not full and ironically enough was able to pull out a huge clog of toilet paper from the baffle. He advised this is something that the plumbers do but since we just had one out the day before and they did told us the wrong information he would happily fix the problem for us. My husband called Riley Cahill (the manger) the next day to try to talk to him about the situation and try to find out why we were charged so much since there was not an itemized receipt. Riley proceeded to get very defense and angry and HUNG UP on my husband. He then called back left a message that saying he will check with his plumbers on Monday and get back to us. Monday morning I called Riley Cahill to have a conversation of what went wrong and how we will remedy the situation. He proceeded to once again get very upset, raise his voice and was insanely disrespectful (telling me to be quiet and stop talking). Then hung up on me as well. After that he called back to tell me I was wrong, and hung up on me again. I told him during the conversation that I was going to warn anyone I could not to use this company through reviews, DO NOT USE THIS COMPANY!!!!"

Samantha F on April 2022

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Water Heaters questions, answered by experts

If you’re having problems with your hot water heater and it’s 10 to 15 years old—the typical life span of a gas hot water heater—you may want to consider replacing it rather than repairing it. Water heater replacement costs about $1,300 on average. If your water heater is younger than nine or 10 years, paying for repairs is most likely worth it. You can always have a plumber assess your fixture to see what it would cost to fix it and then decide if it’s more cost-effective in the long run to replace it.

If you want instant hot water and to reduce water waste while improving convenience, a hot water recirculating system is worth it, especially if you find your hot water heater is not hot enough. These systems can save thousands of gallons of water each year so you don't have to wait for hot water at faucets and showers. The upfront investment can be high, especially for systems requiring additional plumbing, but the long-term savings on water bills and added comfort make them a worthwhile upgrade.

Tank-style hot water heaters need replacing about every six to 15 years, while a tankless model can last 20 years or more. Over time, water heaters fill up with sediment that can start causing issues. If your unit is ten years old, start thinking about a possible replacement. Flushing your tank-style water heater annually and having routine maintenance done can increase the life span of the unit.

A tankless water heater with a flow rate of 10 GPM should replace a conventional 50-gallon water heater. To avoid a surprise cold shower or two and to keep your energy costs in check, it's important to replace a conventional tanked water heater with the equivalent tankless water heater. Your household size and the number of hot-water-using devices you use at once can help you determine the best-size tankless water heater.

You can and should vent the gas from your hot water heater to the outside of your home. Traditionally, these gases were vented back to other gas appliances, like stoves or furnaces, but many jurisdictions have outlawed this practice due to the risks it provides. 

Most water heaters today use atmospheric venting that exhausts the gas out of the home through a pipe.

By submitting this question, I acknowledge and agree that Angi may publicly display my name, city, state, and question on the website for professionals and others to see.

The Wilkeson, WA homeowners’ guide to water heater services

From average costs to expert advice, get all the answers you need to get your job done.