Get matched with top movers in Poulsbo, WA

"In spite of numerous negative reviews about Move Quick, Inc., I opted to hire this company for my move from West Virginia to Los Angeles. I spoke to Phillip, the manager/owner, who convinced me that the posted complaints had been resolved and were exaggerations. However, I, too, was subjected to an exaggerated low bid in order to snag my business. I, too, experience problems with the pick up and the delivery dates. The movers were a day late in arriving, then quoted me a 67% increase in price, from $3,100 to $5,200. BUT I was stuck. The company already had my deposit money. Also, I was charged for one flight of stairs and an exaggerated inaccurate measurement of my front door to the truck. I had been told there was no fee for one flight. I had provided exact measurements for the items in my two rooms of furniture. True, I had 51 boxes instead of 40 but that did not warrant such an increase in price, 67% almost $2,000. Delivery was also problematic. I had told Move Quick, Inc. that I would be at my new home 25 days after the pick up, October 30, 2019. That should have been more than enough time for any truck to drive cross country. They made me wait until December 4, 2020, a total of 25 days to drive 2,400 miles. I made the drive solo in 5 days. Communication with the company once they have your money is near to impossible. It took threats and 6 days for Philip to respond. He then provided an insignificant $75 discount. My recommendation: go with a larger company than can provide an accurate estimate and deliver within a reasonable time. Also, use a company that uses the industry standard of moving cost based on the weight of your items. Don’t let Phillip tell you his method of charging based on volume is better. No one else does this, for a reason. Other estimates I had received were in the $3,700 range.I should have Booked Elsewhere!”"

"My husband, sister, and I relocated from Vancouver, Washington to Casa Grande, Arizona, with our items to be moved to a storage unit in Glendale, Arizona. There were so many mistakes and additional charges that our final cost was twice what the original quote was for. 1. Justin was lacking in knowledge; he told me that they would be sending a 26' truck (two, if necessary and at no additional charge). Instead, they sent a semi-truck. 2. I was told that if the semi-truck would not fit in our storage facility, then we would have to pay additional movers to move our items from the semi to another truck, which would then be taken to our storage unit. It is only by a huge stroke of luck that it fit. 3. I was originally told it would take 3 hours to load everything into the truck and it took over 6 hours. 4. Kevin (the guy calling to verify our inventory list) did not want our updated inventory list. I had told him that my husband had worked up a spreadsheet with a cubic foot estimate and offered to send it to him. He said that you didn't need it; it didn't mean anything. 5. Based on what Kevin told us, we bought money orders in the amount that he gave us. By the time they loaded everything, it was 10 minutes before the bank closed so I could not get any more money to cover our actual cubic footage costs, which were way off. My sister actually had to write a check for an additional $1500 because my checkbook was packed. 6. I was told there would be 3 men to offload our stuff from the semi into the storage unit, but there were only 2, which took longer than we had planned on. 7. Justin had mentioned twice that he was going to talk to his partner to potentially set up our final move (from storage unit to our house) in June so we wouldn't have to pay for the blankets. He did not, so we were charged an additional $400 for blankets. 8. The money orders that I had purchased for the unload were not usable because they were Western Union and he would not accept them. Since it was a Sunday, no banks were open, so I could not get any cash. Luckily for us, we had $4000 in cash, but we still needed the additional $500 for the rest of the cost, plus the blankets. The guys had to sit in our storage unit until we were able to get $400 in ATM cash. We were still short, but were able to use Zelle the next day. I still have not been able to get my money back from the Western Union money orders, so I'm out an additional $3000. 9. We had marked several items that needed to be offloaded from the semi to our personal moving truck so we could transport them to our temporary house in Casa Grande. Unfortunately, they loaded our unmarked, 550 lb gun safe to our truck while we were next door. When we arrived in Casa Grande, we had to find some neighbors that would help us unload it; it took three men, plus my husband and myself. I have no idea how we're going to get that back on a truck in June. 10. I originally told them we would arrive in Phoenix on Saturday evening and wanted our stuff delivered on Sunday. The driver called me Saturday morning wanting to deliver in the afternoon. I told him he were unable to meet him until Sunday. 11. They loaded items that were not marked for Casa Grande, onto our personal moving truck, so now we have to store them here. Overall, this was a complete joke. Unorganized, lacking knowledge, and just plain frustrating. I sent three emails to their customer service department and have never received a response. I would never recommend them to anyone."

"Received quote and paid $2429.90 deposit. 1 week before scheduled pickup, they called and re-assessed the number of items in the house and bumped up the estimate by $4149. I cancelled the service because I had donated 25% of my house to charity and there were less items to move. However, they did not return my deposit of $2429.90 because they said that I did not cancel in time. They have pulled the bait and switch routine on others (B&B complaints). I would not advise anyone to use them for your moving services !!"

"These guys were wonderful. They worked tirelessly on a move which took far longer than they'd planned. They helped take down and set up the furniture. They went WAY above and beyond. As a single mom, having their help made this solo move possible. I am grateful for those wonderful guys."

"3 Generations Moving & Haul were easy to work with and made moving a breeze. They were quick to respond and nice guys! We were happy to hire a local family business and would use them again..."