Get matched with top gravel driveway repair pros in Orchards, WA

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"It looks beautiful! Richard and his crew were professional and personable. Very happy with the work and would definitely hire him again for other projects!"

"Outstanding result! The quality and appearance of their work is amazing. They were punctual, extremely clean and efficient. Our driveway looks beautiful and their bid was one of the lower ones we got. I was impressed with their professionalism and over all service!"

"He showed up and everything sounded great. Lots of promises and nothing followed through. I paid for a white vinyl fence. Apparently his supplier ordered wrong color and they wouldn’t reorder because the pricing went up. So he came asking for more money to fix their screw up. He tried to pawn off that brown vinyl fence and we refused. Here we are 3+yrs later and still no fence or money."

"I love to work with Sam. This is my 5th project with his company."

"Miguel gave me a fair quote and showed up each day that was planned for the project."

"Lakai was personable, has a credible customer awareness, with explanation of options, plus goes the extra mile to satisfy customers! Truly an exceptional professional!!"

"Alberto and crew exceeded my expectations when it came to installing a paver walkway from the front of my home to backyard. I'm really happy I went with them. Their prices were competitive and the crew was timely, professional, efficient, and very tidy. They really paid attention to the little details and as a homeowner I really appreciated that. I would recommend them and plan on working with them on future projects as well."

"The team did an excellent job. They worked until work was done. Very good quality work."

"Pedro and his team were incredible!"