Get matched with top foundation drain installation pros in Naches, WA

"Fast, friendly, professional, and knowledgeable! My bathroom looks great now and I never thought a new toilet could make someone so happy 😂 I'll definitely use them again in the future for my plumbing needs and hopefully HVAC soon. Chris was amazing!"

"Never heard back to get a bid on project"

"They were great. They had a great communication. They exceeded our expectations."

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Very well. They worked diligently for two days to do the repair."

"The project at xxxxx was complete last Thursday. Impressive is an understatement for Jesse and his crew. Excellent communication; excellent followthrough and project completed within estimated timeline and completed as quoted. From our original contact with MTU Services on Aug 20th, through the proposal, scheduling and actual project, MTU has provided service excellence! Thank you!!! I recommend MTU services!"

"They were very effective, professional, and timely."

"In March 2024 I gave Rick Arnold, Rock Creek Construction, a check for $13,862.40, payment in full for two independent ductless mini-split systems. Typically, Rick would present an invoice and request full payment immediately for the whole project well in advance of the work even starting. In May, June and early July 2024 I asked Rick repeatedly to install at least one of the systems to have some relief from the triple-digit heat. I also repeatedly asked him to deliver the equipment for the second system as well, which he ignored. One unit was finally installed on July 20, 2024. Almost a year later, Rick still has not delivered or reimbursed the nearly $7,000 he owes me for the second system."

"We just hired them, so do not yet have the shower installed. Gregg is very knowledgeable about the product and listened to what we were looking for. He then helped us to design our dream shower. I will upload pictures and our final thoughts once we have it installed."

"It went very well. He was prompt to his estimate of time to arrive, checked the problem, fixed the problem, and was very efficient in the cleanup. If I need a plumber again, I would be very happy to ask him again."