Get matched with top foundation drain installation pros in Yakima, WA

"They were great. They had a great communication. They exceeded our expectations."

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Fast, friendly, professional, and knowledgeable! My bathroom looks great now and I never thought a new toilet could make someone so happy 😂 I'll definitely use them again in the future for my plumbing needs and hopefully HVAC soon. Chris was amazing!"

"Very informative. Clear and concise. Gave us many options. Daniel is a wonderful and honest person and was so helpful with our questions. The crew lead by Anthony, with Jordan, Uriel, and Richard did professional work. The finished product is wonderful and can already feel the results in the house. Would 1000% recommend. Just keep in mind it is a very messy job. These guys do the best they can to keep it clean"

"Very well. They worked diligently for two days to do the repair."

"They were very effective, professional, and timely."

"From the very start, Ian was professional and personable. He was always punctual for meetings and for performing the work. His responses to email were always timely and well written, something that I am sensitive about as a retired college professor. I am not in a position to truly judge the quality of his work, in part because it is underground. But I know that he did the work as scheduled for what I consider to have been a reasonable price and I have water in my house now. Ian was nice to work with and we are in the discussion stage for another project."

"We just hired them, so do not yet have the shower installed. Gregg is very knowledgeable about the product and listened to what we were looking for. He then helped us to design our dream shower. I will upload pictures and our final thoughts once we have it installed."

"It's sad to see such good quality work left incomplete. Jeorge came out and gave us a good quote and was really great about getting things started and they did a solid job of getting the plans done and submitting everything with the city and getting inspections done as well. We felt like he listened to us but he did fall short on following through with our agreed cleanup items, he did not put the rocks back up/under our new deck or remove braces for a cement pad he poured and some of the finish work we had talked about on the railing was lacking with wedges in the corners and not treating the lumber like he said he would for weathering conditions as we had talked about leaving it to be more exposed to weather then we had paid and intended the material to be. Overall the deck is really solidly built but he left a lot of things incomplete for finish and finesse work, which we now have to do ourselves...with our own costs and time."

"The project at xxxxx was complete last Thursday. Impressive is an understatement for Jesse and his crew. Excellent communication; excellent followthrough and project completed within estimated timeline and completed as quoted. From our original contact with MTU Services on Aug 20th, through the proposal, scheduling and actual project, MTU has provided service excellence! Thank you!!! I recommend MTU services!"