Get matched with top backsplash installation pros in Mill Creek, WA

"We worked with Renovate from August 2024 through April 2025. Our experience was exceptional. Ross, Eric, and Jeremiah were efficient and effective, treating our project with great care. The Renovate team stands out in several ways: - Their pricing is transparent. We paid an hourly cost and subcontractor costs, plus a fixed mark-up, which aligned incentives. Amanda provided receipts and timesheets regularly. - They have superb attention to detail. They pointed out issues we might have missed and ensured they were fixed. - They were super responsive, encouraging us to text or email any time and often responding quickly. They kept us updated on the timeline and explained any delays. - They have a strong client focus. They addressed subcontractor errors quickly and reminded us to ask for what we wanted, even if non-standard. They provided recommendations but let us make the final decisions. We highly recommend the Renovate team. For our more detailed review, see Google."

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"Nate allowed me to order my bathtub myself, which was nice. Lowe's failing to deliver when promised, was not. This delayed the start, and although it did take longer than I expected, everything came out great. They did not charge me extra after the water damage was exposed, which was a relief. One of the other estimates I got from a general contractor was for 3x as much, AND they planned to add on after the wall was opened. The bathroom specialists wanted 150% of what we paid, and I think we ended up with better results."

"Great communication. Professional."

"Our bath remodel went very smoothly. It was finished on time and we are very happy with the results. It was wonderful that they had a designer to help with the material selections. Everyone that came into our house was polite and easy to get along with. We will be hiring them again next year to do our other bath and a half."

"Look in pictures for my review "

"Carlos has been helping us with some framing items we needed to take care of in the midst of a renovation of our 1926 home. He has proved to be reliable, efficient, and fair in his pricing, as well as very pleasant to work with. I am keeping his number as I will definitely work with him again in the future and recommend him to anyone needing framing or deck building services."

"Bashkim remodeled everything in our bathroom: radiant floor heating, tile on floor and tub surround, installed new plumbing and fixtures, and painted. All of his work was top quality."