"Jeremy and his staff are superior. The kitchen backsplash he installed for us turned out beautifully. He is precise and very particular, which is what we wanted. When my husband mistakenly approved the way the grouting was done (It still looked perfect, I just wanted the grout at a 45 degree angle on the tile edge) while I was away, Jeremy didn't hesitate to come back to make the grout the way I'd wanted it. He's honest and tells you what looks good and what doesn't. Integrity and reliability is a big thing to us. Thank you, Jeremy!"
"Yes, the job was well done and on time. We had a problem with the tile and grout in our walk-in shower. He explained what the problems were with the original installation and then cleaned the tile and replaced the grout. He also installed shower bars which will help us from falling in the shower. We highly recommend this gentleman."
"We purchased a home and our first undertaking was to install tile in the formal dining room and carpet in the library. The owner, Eric, spent a lot of time with us understanding the "look" we wanted and helped us choose the products accordingly. He has a great selection from which to choose, btw. We scheduled the installation about a month in advance. Eric's tile guy was AMAZING. I've never seen a contractor work so fast, meticulously and competently. He tore out the old flooring and laid the tile on day one. Left no mess and hauled away all the old flooring. He came back the next day and grouted the tile. It looks fantastic. It is one of the most "wow-factor" rooms in our home. The next day, the carpet guy arrived and we had our new carpet installed in a couple of hours. Again - a hard-working, fast and very competent worker. Overall, we have been extremely happy with this whole process. Not only was Eric great in helping us decide what to get - but his crews were efficient, fast and do great work. I've hired a lot of contractors in my years, but this has to have been one of the better experiences. I'd use them again. HIGHLY recommended! A+"
"Michael was great to work with. He installed double layer trim to windows and doors in my home and also installed solid wood baseboards and a wood cap for a pony wall. He responded quickly to my inquiry, provided a quote and reasonable timeline for my project. Once the project was confirmed he kept in touch and coordinated with my work schedule for work. He was very quick with communication and ensured I was updated on my project. The quality of his work was quite good and he readily and willingly reworked multiple areas to meet my desired look for the project. There was some miscommunication on scope of work and Michael was reasonable on the quote adjustment. He did few things extra which was very appreciated as well. I would happily work with Michael again or recommend him to another."
"Ivan and his crew were very professional and hard working. Also very kind and friendly. This team was great at communicating and brought a botched shower back from the dead. The subway tile that they installed looks amazing. They fit our project in quickly and were very considerate and clean during the installation and removal of old shower material. Their project estimate was very accurate and reasonable. I would hire Ivan and his crew again in a second."
"Fair and quick quote, fast but excellent quality work. Very clean work to keep our house clean, helped with design of scope to ensure best project satisfaction, came with me when I was buying tiles to help me carry them and use his discount, prompt and trustworthy to leave alone in house. Auland even did extra work when I changed the scope last minute."
"Paul was quick to respond to the initial quote request. Was on time and explained everything clearly. He took great care to protect the areas around where he was working. Very happy with his service and his work."
Backsplash Installation questions, answered by experts
Common problems include cracks, loose tiles, and grout discoloration. Proper maintenance prevents many issues.
No, you don’t technically need a cement backer board for a wall tiling project, but not using it risks disastrous moisture damage. Cement is naturally water-resistant, whereas drywall soaks it in, which can lead to warping or mold growth. Always use a backer board treated with a waterproof membrane for bathrooms and other chronically damp areas to ensure complete tile shower waterproofing.
No, when done correctly, removing the tile shouldn’t damage the subfloor. However, if there was pre-existing damage to the subfloor from standard use or lack of maintenance, the subfloor may need repairs. For example, if the contractors notice mold growth on the subfloor or an uneven surface, you may need more extensive services before installing new tile.
If you DIY tile removal, remove the tiles one step at a time, individually removing the tile, grout, and mortar to prevent unnecessarily damaging the subfloor. Depending on the age of your home, consider having a professional inspect the subfloor to ensure it’s in good enough condition to lay new tile.
Tile floor installation usually takes about 16 hours of active work along with a couple of days of drying time between tile and grout applications.
The amount of time it takes your installer will depend on many factors, including the square footage of the space, the tile material type, and if they need to make intricate tile cuts.
If you’re out of spacers for your tile installation, you can use pennies. Each time you place a tile, stick the pennies around the edges (on the sides and the corners). Like working with spacers, you’ll want the same amount of space around each tile before they set.
The Mill Creek, WA homeowners’ guide to backsplash installation services
From average costs to expert advice, get all the answers you need to get your job done.
When installing a kitchen backsplash, you’ll need the right tools, materials, and knowledge. Our guide will show you how to install a kitchen backsplash.
