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"I can not say enough good things about Big Dog Handyman Services! We were in the middle of a high-stress, time-sensitive scramble to get our house ready to list, and one big project still loomed?a shower that needed plumbing adjustments and an insert installation. It had been on our to-do list forever, always pushed down by more urgent tasks. Enter Big Dog Handyman Services. From the very first interaction, they were responsive, kind, and professional. They understood the urgency of our situation and managed to fit us in the same week?which felt like a miracle. The work was completed quickly and beautifully, just in time for our listing photos. Their craftsmanship and efficiency lifted such a huge weight off our shoulders. And as a bonus? My Corgi, who is notoriously picky about who she lets in her domain, gave them two paws up. That is the ultimate seal of approval in our house. Thank you, Big Dog team, for saving the day with grace and good humor. You will be the first we call! "

"The contractor and his team were honest, hardworking, and respectful. They are good people who know their jobs well and completed the work quickly and efficiently."

"service was good, response was good."

"Couldn't have gone better. All trees were beautiful, came in excellent shape. The planting crew was very professional. efficient. The office staff were extremely helpful, responded to all my detailed questions. Highly recommend them."

"The experience was top notch from design to installation. Worked with us to find a good solution, then once scheduled the work proceeded smoothly. It's been couple years later now and we are still very happy with the result!"

"Vincent Gutscher and his team from Vets Electric Company did a wonderful job. They were highly professional, on time, very careful with their work (which was a tough job), and honest with what they charged. I felt very comfortable with what they did. I am a vet and received the promised service. Their price was honest and worth every penny. If you plan to hire an electrician it will be worth it for you to give them a call. My family and I will stay with them. Edward"

"They selected energy officiant reasonable priced replacement water heater for me include all parts I needed. I first thought those parts are little pricey because I thought I just need to change tank. Those parts were expansion tank that carry hot water instantaneously to distanced shower etc. They came on time for the day of installation, and work is done very professionally, beautifully, timely manner."

"Cost of Kim’s services for planting a ~1500 sq ft hillside: 20-25k Cost of construction: 40k For professionals who are providing a long-term service, any negative reviews are red flags because it indicates that they were not professional in resolving issues privately with their client. In our case, Kim was defensive, made many costly mistakes, and then billed us for the hours spent discussing and resolving them. She charges principal level rates for inexperienced site research and permit assistance and cannot take ownership of her mistakes with professionalism and grace. She also makes it difficult to detect her mistakes because her contract insists that her office is the only one allowed to submit for permits. I heard from a few people in the design and construction business that they preferred other LA firms over Kim’s. This should have been a red flag from the start but I ignored the suggestion and hired her due to her 5 star ratings. Here's our experience: 1. She makes costly mistakes and does not take ownership for them. She unnecessarily delayed our permit process about 10 months when it could have been done in 2 months—she forced us to go through a lengthy design and permitting process because she was convinced that our hillside was a Steep Slope even though our Survey didn't indicate the presence of one. Luckily, a city reviewer emailed all of us asking why Kim drew a Steep Slope on her plans which was not in the Survey she submitted. It took a couple emails and a call from me to convince her that our slope was not steep. She billed for these discussions, the revisions, and resubmitting permit revisions. She had a hard time taking ownership for this mistake, and instead blamed the surveyor for not labeling the Steep Slope. The surveyor is not responsible for labeling it if it doesn’t exist, Kim. The overall financial damage of her mistake was over $15k, among the unnecessary hours billed by Kim, the unnecessary permit fees, and an unnecessary Geotech report we had to get as a result of this process. 2. She mistook a shrub for a protected tree and drew it in the wrong location on our Planting Plan. When I texted her, she told me she was billing me for discussing this mistake and that she would charge me for revising the Planting Plan around the correct location of the shrub. What’s to keep her from taking advantage of me and making intentional mistakes just so she can charge me more? 3. She didn’t deliver what she promised on our proposal and pushed back on our vision because she was afraid the city wouldn’t allow it. She billed us hours for inaccurate site research, mislabeled our setbacks, and didn't design short retaining walls which the city would have allowed. 4. She also seems desperate and pushy when it comes to money. One time, she spent an hour texting me to call my bank to see if they could speed up a payment hold of 3-5 days. That hour would have been better spent on proofreading her plans."