Get matched with top carpet installation pros in Duvall, WA

"DO NOT DEAL with Pablo. He did a bathroom faucet for me which ended up leaking. It caused water damage in my ceiling. He wanted me to pay for the materials to have it fixed. He started the job but never finished. He started denying my calls and now I find out he isn’t licensed or bonded anymore and has multiple unpaid fines against company. He isn’t insured. Be sure to verify any information he gives you. He has lawsuits against him for breach of contract. Find someone else. He claims he’s a general contractor but that too is a lie"

"If you have a plethora of extra time and money, this is your place. The owner, Francisco (nicknamed Paco) botched my installation, permanently damaging the new carpet and (according to the manufacturer’s warranty brochure) voided the carpet warranty. Pretty much all that can be done wrong was indeed done wrong: he knowingly installed carpet with existing stains; tried cleaning the stains by hand with full-strength store bought carpet cleaner concentrate – only making them worse; carpet seams were placed in high-traffic, noticeable areas; seams had exposed chunks of glue, melted carpet and were rough to the touch; carpet tack strips protruded through the carpet far enough to cut our bare feet on; carpet on stairs was installed without padding over the nose, leaving sharp plywood edges to be felt under the carpet and quickly pulled loose on the front edge due to staples falling out on their own – need I say more? When confronted on how he would resolve the issues, he refused to say, but insisted he come back and could 'easily' resolve them. How you ask? Still a mystery to this day. After calling 4 other carpet companies for their advice/opinions and being told by all of them that I received a ‘hack job’ for an install, there was no way I was letting Francisco back into my house – I felt 100% dooped and had lost all confidence in his abilities. We ended up in small-claims court (my first experience), and unfortunately for me the law favored him. Lesson learned was that when you sign a contract, you are stuck with the contractor to the bitter end, no matter what. In this case, everything sounded good at the start, he had a nice demeanor, young upstart company, assurances of great experience and professionalism, and worthy of supporting. But in the end, I got screwed. I do not recommend Craftcore, as from my experience they are missing the most important thing – the ability to complete a proper installation. I had my carpet re-done by another local company, Nielson Brothers, and highly recommend them. They fully live up to their years of solid reputation – I love my new carpet. No matter who you go with, I recommend reading the CRI 105 Carpet Installation Guidelines and the manufacturer’s warranty brochure to make sure you’re fully educated when going into your carpet installation. Good luck with your decision and install!"

"We had a great difficulty through out the project: they started without a detailed agreement that they used it as negotiation in the second day. They also did not start as they said how they would start. On the second day, they left before noon saying that they would came back next day. Then they didn’t return next day without any communication. As I called/text, they didn’t respond any in the first call/text. Later, I called again. The owner lied that he was sick nd in the hospital. As the conversation going on, the owner stated that they won’t return to finish the job unless we pay them in full in advance before they restart the job. Also he stated that he would only return to work after the weekend, that include Friday as the weekend. Long story short, we end up paying the half of the remaining cost to got them restarting the project. Finally they completed our project with two weeks(replacing fence, replacing the top of the back yard deck nd external paint) the last day they left very late that it was dark nd u able to inspect what they did nd how was the paint look like. We were tired nd paid them nd let them go without saying anything negative. We served them meals through out the days when they were here working. They left a quit bit cleaning up post work to us. Some rapes still remain in the roof that we won’t be able to reach without claiming up to do so! We reached out to Agi without following up as it was promised! First we thought that I paid half of the price in advance only got the partial old fence removed Finally they came back finished the job nd left with quit a bit cleaning for ourself"

"It was budget friendly! Alex, the owner and Edwin, the manager was in contact throughout the process. We're happy with the LVP material they provided. Installer guy did a great job. He was polite and professional and completed the installation in one day. We definitely recommend this company."