A plus plus rating for bathroom tile remodel. They went above and beyond in quality service and timing. I've never provided a service rating before but these guys went above and beyond.

It was great, would hire again

Everything went well. Love my new floors

Pacwest Floors did a great job. The hardwood guys were very professional and precise with their work. They showed up on time and finished ahead of schedule. The vinyl floor hardwood was also great. I also had them do my tile showers and floors and I couldn’t of asked for anything better! I priced them out against a few other flooring contractors and they were less. I highly recommend giving them a opportunity.

Pacwest floors supplied and installed my vinyl flooring, hardwood, tile counters and floors, and quartz countertops. They were competitively priced, showed up on time, and got the job done with no issues. I will definitely use them again on my next project as I have gratefully done so for the 35 years!

I have been working with Pacwest floor since 1999. They have done my hardwood, carpet, tile, countertops, vinyl for all that time. Mostly new home construction but definitely a lot remodels as well. I highly recommend Pacwest Floors because they are honest, do great work, stick to their numbers, show up on time.

They did a great job

Great! From the sales to the installation, top notch!

Eric visited my home twice to measure and discuss scope. I asked 3 companies to bid on the work, and Pacwest was the middle quote. Pacwest is a highly regarded local company and I was very happy that it made sense to patronize a local firm. We tried to match our new wood flooring to other wood flooring installed 5 years ago, and we needed to level up the flooring which was a little tricky. Vadeem and crew did beautiful work - we are 100% pleased with the job.

Great job!

Very pleased with the professional and friendly service received. Eric, the owner, was professional and easy to work with. I appreciated his help with narrowing the flooring choices to what product would be best for what I needed, ie, stand up to heavy traffic in the entryway as well as being waterproof for the baths and kitchen. He also promptly provided all the documentation required by my HOA for approval of what I wanted done. I kept changing my mind about which direction to lay the flooring, so when it was delivered, Eric helped lay out a box of the flooring so I could get a better idea of how it would look overall, very nice. Dan, the installer was also professional and did a great job. I particularly liked the job done cutting the bottom of the door frames to slip the flooring underneath. Looks like it was just meant to be that way. Since the name of his showroom is Floors and More, I asked if he did counter tops too. He worked with Andrew Shubin at Pro Granite to order the quartz for the kitchen and find remnants for the baths which helped keep the cost down. Very pleased all the way around. I plan to have him install carpet in the near future and possibly replace the tile around the fireplace.

excellent. Eric was really understanding and accommodating. the day after our flooring started PNW got blessed with 7 in of snow. the orignal sub contractor Eric has couldn't come out. After I requested Eric to help us with getting g our flooring completed faster, he was agile enough to find a new sub contractor who could come.put to my location. the work done was too notch in quality and the price Eric gave me was really good. I will not skip a beat before recommending him to my friends or use his services again myself.

Good company

No problems at all, just a beautiful finished produce. It is wonderful to have new carpet.

This is an outstanding company. They have done several jobs with Eric. The entire crew is professional, really friendly and respectful. I am always very comfortable with the crew in our building while doing the work. Eric is always responsive when I reach out and his Follow-up is excellent. Eric always comes back to the job to visually inspected the final outcome. There has been an occasion where he will find something not to his standards (that I never notice) and rectify it as soon as possible. I absolutely will continue to hire and I strongly recommend as this is a true professional.

Eric Kragerud and his PacWest team did an exceptional job on the flooring in our home. They added and replaced all of the hardwood flooring on the main floor, replaced the treads on our main staircase with hardwoods, and re-carpeted the upstairs of our home as well. Eric also coordinated the installation of new quartz countertops and accent stone in our kitchen, all of which turned out beautifully. Everything was completed using highest quality materials, excellent craftsmanship, and best of all on-time. Highly recommend.

We purchased a home and our first undertaking was to install tile in the formal dining room and carpet in the library. The owner, Eric, spent a lot of time with us understanding the "look" we wanted and helped us choose the products accordingly. He has a great selection from which to choose, btw. We scheduled the installation about a month in advance. Eric's tile guy was AMAZING. I've never seen a contractor work so fast, meticulously and competently. He tore out the old flooring and laid the tile on day one. Left no mess and hauled away all the old flooring. He came back the next day and grouted the tile. It looks fantastic. It is one of the most "wow-factor" rooms in our home. The next day, the carpet guy arrived and we had our new carpet installed in a couple of hours. Again - a hard-working, fast and very competent worker. Overall, we have been extremely happy with this whole process. Not only was Eric great in helping us decide what to get - but his crews were efficient, fast and do great work. I've hired a lot of contractors in my years, but this has to have been one of the better experiences. I'd use them again. HIGHLY recommended! A+

Very professional job done by an honest company. Eric is a great guy to deal with and I would recommend his company to anyone who needs flooring.

Eric was very responsive to our needs and responded promptly to my questions. We had tile installed in our bathroom and carpet on the upstairs of our house. The tile job was beautifully and efficiently done. Jonathan of Aces Carpet Services and Raul's Carpet Services installed the carpet. They came on time, got right to work and were done in four hours. They did a beautiful job with great efficiency and professionalism. They were both very pleasant and cheerful to work with. I would definitely recommend Pacwest Floors for flooring products and all the people who did the work. I am very happy with the job..

We wanted to try him despite having seen at least one other review where the customer complained that he never called back--he responded to that review so we thought we'd give him a chance. We called and left a voice mail--even saying that we saw him on Angie's List and that we needed several rooms of flooring. We also sent an e-mail/contact through his website. We never received any response. So we went with someone else, who responded to our contact the same day. I think it's deceiving for him to have on his sign that he's rated highly on Angie's List when he doesn't respond to customer inquiries.

I called a couple of times to get an estimate and finally left a message. Weeks went by without a response, so I tried email. Still no response. They are located close to us and got good reviews, and we need a lot of flooring replaced, so I was excited to use PacWest, but if they can't respond to phone or email contact then they probably don't want new business. I'll try elsewhere.

That was good. He was responsive. He was punctual. He was very professional.

They did a very good job very detailed work, very nice and professional installers

Very good, very good job going to hire them again for next bathroom

They were not the cheapest but not the most expensive. It took a couple of calls for me to get a phone call back.