Get matched with top patio repair pros in Brush Prairie, WA

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Ruben and primary assistant were excellent to work with. Understood our new proposed design and added some good additional touches. All removal and prep were well done. Finishing crew was excellent. Ruben is very personable and communicates quickly on all issues."

"The work came out gorgeous! Julien really listened to what I wanted from the space and it turned out even better than expected. It also really increased the amount of usable space in my house. I'm really happy with how everything came out!"

"I love to work with Sam. This is my 5th project with his company."

"Payton did an excellent job and was pleasant to work with. I would hire him again if needed."

"Richard and his crew show up when they say they will, do the work they say they will and at the level of quality that really makes you feel good about hiring a job to be done. Great interaction, great results, couldn’t be happier."

"Paul was always fast to respond with messages and answer all of our questions. He was polite, showed up and left on time, left the work area clean when he was finished, and did a complete tear down and rebuild in only 2 days! HIs bid was the lowest but his work is excellent. We will definitely call Paul (who had his son working with him) again for any of our future jobs. Highly highly highly recommend!"

"This is the best design construction business I have ever used! From the consultation for the removal of a "trip-hazard" shower stall to widening the bedroom doorways, they were spectacular. The designers were innovative, clear and concise. All of the people who showed up to do the job were courteous, kind, efficient, knowledgable, great attention to detail, and willing to collaborate. What more can I say!"

"They were very professional in their work. Very maticulous. Highly recommend"

"Henry is great. His work is very detail oriented and he puts a lot of thought and care into everything he does in order to ensure the customer is happy."