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"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Payton did an excellent job and was pleasant to work with. I would hire him again if needed."

"They were very professional in their work. Very maticulous. Highly recommend"

"We contracted with Design Doctors for a full remodel of both our small bathrooms, partial remodel of our kitchen and a few miscellaneous items - building a kitchen cart from Wayfair, installing an attic stairway and a new front door. I was very pleased with all of it. They did quality work, all of the workmen were very knowledgeable, as well as polite and cleaned up after their work, and they fulfilled every line item of the contract. Our Project Manager was there almost every day. This was despite some problems posed by the previous work in the house and the setup of the house itself. For example, our kitchen counters and range were not level or level with each other. So they did extra work to make the new range and countertops fit and actually be level. Both baths were a complete re-do to add step in showers and new toilets, sinks, cabinets and sinks. We put underfloor heating in the master and my husband is loving it. I added a lighted mirror in "my" bath and it is great! They also suggested and installed a pocket door to save space. Thus is a high quality door, not like the rickety ones you see that go off track easily. We did not redo the kitchen cabinets but added handles on the drawers, a backsplash on both long walls, totally redid the lighting, all new appliances and undercabinet lights. The tile work is gorgeous and they added valances on the cabinets to hide the undercabinet light hardware, matching our existing cabinets. They also moved the location of the attic stairway as my husband did not like where our original opening "landed" in the attic after the stairway was installed. During construction our water heater began to leak and they helped us get it replaced promptly. We also added a bunch of kitchen outlets and had to have some breakers replaced during the work. It is all done as requested, looks wonderful and they met the contract without charging extra for every little thing. We did pay extra when we added a front door, not on the original contract, and for a different attic stairway, as the one we had did not fit the opening and would have required cutting into the roof trusses to use. Yes, we would use them again and are quite happy with the results!! Now enjoying our house more than ever!"

"Only sorry I can just give 5 stars!!!! We just had a new fence installed with Cascade. I had a problem area with my backyard sloping and the fence going with it on one end and the rest was 25 years old. I contacted Cascade and it was an amazing experience from first to last. They set up a comprehensive estimate with several options (including a solution to my sloping problem) from a 3 minute video I took and my address! Then I had 2 in-person visits from Lukas and Avin to make sure the project was exactly what I wanted. We set a date and the installers Darren and Aaron arrived bright and early. They were the epitome of professionalism and courtesy. Whenever I had a question about the project, they were always ready to take a moment and make sure I understood what was happening. The final product is stunning and my fence is the best one in the neighborhood with quality materials and excellent installation. EVERYTHING from the estimate, to the install, and even the billing process (shout out to Charlyn for assisting me when my bank denied my payment [bank’s fault]) has been easy and professionally done. We WILL be using Cascade again when it is time for the deck in the backyard. Thanks to all of the wonderful folks that work with Cascade. We could not be happier if we tried."

"Great work, just did some touch up caulking, and the smell was bad for awhile. I'm very pleased with the work performed."

"It looks beautiful! Richard and his crew were professional and personable. Very happy with the work and would definitely hire him again for other projects!"

"My experience went great ! Made it really easy on me , other companies weren’t transparent or as easy to understand ( the process ) as much as they did here the whole team did great !"

"Terrific! On time, on budget, and did the extras."

"I had an excellent experience with AV Concrete from start to finish. They recently completed a new concrete driveway for my home, and the results exceeded my expectations. The crew was punctual, professional, and respectful of my property throughout the entire process. From the initial quote to the final pour, they communicated clearly and answered all my questions. The workmanship is outstanding. The driveway is smooth, level, and drains perfectly. They paid close attention to detail, from clean edging to well-placed expansion joints, giving the driveway a clean and durable finish. I’ve already received compliments from neighbors, and I wouldn’t hesitate to recommend AV Concrete to anyone looking for high-quality concrete work. Great service, fair pricing, and excellent results!"