Get matched with top patio repair pros in La Center, WA

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"Payton did an excellent job and was pleasant to work with. I would hire him again if needed."

"Paul was always fast to respond with messages and answer all of our questions. He was polite, showed up and left on time, left the work area clean when he was finished, and did a complete tear down and rebuild in only 2 days! HIs bid was the lowest but his work is excellent. We will definitely call Paul (who had his son working with him) again for any of our future jobs. Highly highly highly recommend!"

"They were very professional in their work. Very maticulous. Highly recommend"

"This is the best design construction business I have ever used! From the consultation for the removal of a "trip-hazard" shower stall to widening the bedroom doorways, they were spectacular. The designers were innovative, clear and concise. All of the people who showed up to do the job were courteous, kind, efficient, knowledgable, great attention to detail, and willing to collaborate. What more can I say!"

"Henry is great. His work is very detail oriented and he puts a lot of thought and care into everything he does in order to ensure the customer is happy."

"Richard and his crew show up when they say they will, do the work they say they will and at the level of quality that really makes you feel good about hiring a job to be done. Great interaction, great results, couldn’t be happier."

"We had a great experience with Lifestyles Deck and Fence. Brent replaced our old deck and with a beautiful deck of much better design and lay-out for our home and yard. He was creative and able to envision a more functional deck and stairs than the one we had. (The other builders who bid the job were not able to see past the design flaws in the original deck and stairs, and would have just replaced them with the same or similar flaws.) Brent does high quality work, and strives for complete customer satisfaction. We are thrilled with the finished project!"

"Of all the renovation projects we have done, this was the highest budget and level of risk we ever contracted out for, so we consulted multiple sites and read reviews before narrowing the list of professional contractors to a handful and reaching out for consultations. Alta Casa immediately stood out with their excellent responsiveness and communication, and the others gradually self-selected out to the point where we were ready to proceed. How would that translate over the course of the project? Design process: The Alta Casa team listened to our needs and incorporated them into the design, asking appropriate clarifying questions along the way. Our priorities (yours may vary): - Keep original footprint and walls intact - Increase storage, but better use of space (lose the peninsula and soffits) - Increase lighting: overhead and under-cab - Functional usability of cabinetry - Coffee bar - Baking station Execution on Delivery and Project Management: - Scope: We reached an initial agreement and everything that we decided to add was appropriately and promptly covered with a change order. - Schedule: Coordination of subcontractors executed well, work was done in sequence without dependency-related problems causing delays or rework. - Budget: The budget grew as we added and communicated prioritized items, but always under control and confirmed. - Communication and Coordination, Adapting to Changes: We all know that "little hiccups" happen, and you never know what you're getting into until the walls are opened up, but the frequent and open, honest dialogue enabled us to discuss what was learned, define options, and make the choice with which we were most comfortable. - Skills and Materials: Top quality, see for yourself in the photos. Final review together to confirm successful completion and satisfaction. Summary: Being without your kitchen for several months is notoriously stressful. The team at Alta Casa, their subcontractors, and external referrals were all extremely professional and repeatedly went above and beyond to deliver us an amazing result. I would choose them again in a heartbeat, offering my highest recommendation. If I could give them 6 stars, I would. They were that good. If you are in that spot, trying to choose a contractor you can trust to deliver your project, give Alta Casa a chance to win your business."

"The work came out gorgeous! Julien really listened to what I wanted from the space and it turned out even better than expected. It also really increased the amount of usable space in my house. I'm really happy with how everything came out!"