Get matched with top patio repair pros in Washougal, WA

"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"I just want to say thank you so much fellas for working so hard and demonstrating true professionalism. There is no room for even a single complaint, I'm absolutely astonished of how smooth and punctual this project went. Other contractors I've hired in the past does not even compare to this company's communication and focus. Day or night they answered any questions or concerns I've had right then and there. Truly the best"

"Payton did an excellent job and was pleasant to work with. I would hire him again if needed."

"The job was done on time and as promised. The workmanship was top notch. We’d hire Lo’s again in a heart beat."

"Richard and his crew show up when they say they will, do the work they say they will and at the level of quality that really makes you feel good about hiring a job to be done. Great interaction, great results, couldn’t be happier."

"Paul was always fast to respond with messages and answer all of our questions. He was polite, showed up and left on time, left the work area clean when he was finished, and did a complete tear down and rebuild in only 2 days! HIs bid was the lowest but his work is excellent. We will definitely call Paul (who had his son working with him) again for any of our future jobs. Highly highly highly recommend!"

"We contracted with Design Doctors for a full remodel of both our small bathrooms, partial remodel of our kitchen and a few miscellaneous items - building a kitchen cart from Wayfair, installing an attic stairway and a new front door. I was very pleased with all of it. They did quality work, all of the workmen were very knowledgeable, as well as polite and cleaned up after their work, and they fulfilled every line item of the contract. Our Project Manager was there almost every day. This was despite some problems posed by the previous work in the house and the setup of the house itself. For example, our kitchen counters and range were not level or level with each other. So they did extra work to make the new range and countertops fit and actually be level. Both baths were a complete re-do to add step in showers and new toilets, sinks, cabinets and sinks. We put underfloor heating in the master and my husband is loving it. I added a lighted mirror in "my" bath and it is great! They also suggested and installed a pocket door to save space. Thus is a high quality door, not like the rickety ones you see that go off track easily. We did not redo the kitchen cabinets but added handles on the drawers, a backsplash on both long walls, totally redid the lighting, all new appliances and undercabinet lights. The tile work is gorgeous and they added valances on the cabinets to hide the undercabinet light hardware, matching our existing cabinets. They also moved the location of the attic stairway as my husband did not like where our original opening "landed" in the attic after the stairway was installed. During construction our water heater began to leak and they helped us get it replaced promptly. We also added a bunch of kitchen outlets and had to have some breakers replaced during the work. It is all done as requested, looks wonderful and they met the contract without charging extra for every little thing. We did pay extra when we added a front door, not on the original contract, and for a different attic stairway, as the one we had did not fit the opening and would have required cutting into the roof trusses to use. Yes, we would use them again and are quite happy with the results!! Now enjoying our house more than ever!"

"They were very professional in their work. Very maticulous. Highly recommend"

"Thank You J & A Enterprises! We have a beautiful patio!"

"Henry is great. His work is very detail oriented and he puts a lot of thought and care into everything he does in order to ensure the customer is happy."