Get matched with top countertop and backsplash pros in Sumerduck, VA

"In short, things went GREAT, and I can whole-heartedly recommend Thomas Custom Builders (TCB), which is a "design-build" firm. Here's how things went: Firstly, expect that they have a backlog, and it may take a while to get to your project - probably because their reputation proceeds them. It took nearly 9 months between when we started with them on scoping our our project to when we broke ground, however we ended up with a design that worked. Through that phase, we worked with TCB on what goals we wanted to achieve, and what our budget was, and they designed to achieve as much of our goals within our budget. During construction, TCB promised to have a foreman who spoke fluent English on-site every day, and they delivered on that. This stood in pretty stark contrast with some of my previous contracting experiences, where the project could languish without seeing anyone come to the site. With TCB, the project always moved forward - sometimes it moved rapidly, with multiple trades on-site - sometimes it moved moderately, with the foreman and a couple helpers - and sometimes it was just the foreman handling things himself - but it always moved. TCB also is the kind of company that won't nickle and dime you. If something small is missed in the project scope that is needed to really complete the project, they'll do it. Don't expect them to shell out thousands of dollars in that respect - that would be a change order (which I had one) - but at the end of the day, I very much got the impression that they really took pride in their work and wanted me to be happy with the end result, which I am. TCB estimated the job would take between 3 to 4.5 months, and they completed in 4 months. I had one change order to connect my concrete/flagstone walkway to my stairs, which we had missed in the scope and was too big of a cost for TCB to absorb ($2.5k), however that was the only overage, so all in all we stayed on-budget. Things that we got done in the project: - Bumped out front to add walk-in closet and much bigger master bath to master bedroom. - Reconfigured entryway with a foyer/mudroom and semi-open staircase to attic. - insulated attic. It's still unfinished, but much better for storage. - new roof w/ 30 year shingles - widened dining - family room entry to be open concept. - re-did fireplace wall with built-ins, stone tile, gas insert - new paint for most of first floor - refinished all hardwood. One thing that we did to help out is that we completely moved out of the first floor as well as most of the attic stuff into a POD. TCB will readily tell you that they aren't professional movers, so go ahead and hire a professional moving firm to do that for you to clear the way for TCB to do their work. We used 2 men and a truck and were very happy with them."

"Steve had excellent communication and got the entire job done in just over a week from initial estimate to completion. His craftsmanship was excellent, his demeanor was very kind and helpful and his sense of expediency was unmatched by anyone else in the area."

"From the first time we had Mole Construction Inc quote on our kitchen project, they were professional, courteous, accommodating and really could not have been better to work with. It was very much a team process and everyone on their team was super helpful. The quality of the work their tradesmen did was just excellent. And we appreciate having a project coordinator, Manuel who came almost every day to make sure the project moved along. He kept us up to speed every step of the way. We absolutely love our new kitchen and can't imagine anyone doing a better job!"

"Great team to work with. Very professional, great communications and top quality work. This project was to install drywall for a full basement renovation. The hanging of the drywall, taping, mudding, and finishing was great. Painting was included and they did a great job. I highly recommend Castro Contracting."

"ICA Contractors Inc completely transformed my unfinished basement into a stunning, functional space—with a bar, living room, and home gym that exceeded all my expectations. From the very start, their team was professional, responsive, and detail-oriented. They listened to my vision and brought it to life with top-quality craftsmanship and design. Every part of the project was handled with care, and the results speak for themselves. I finally have the ultimate hangout and workout spot, all thanks to ICA. Highly recommend them for any remodeling work—these guys are the real deal"

"I had an excellent experience working with Gus & Sons on a fence construction project behind home. Gus and Edgar's outstanding communication, punctuality, and attention to detail were matched only by their kindness and patience. They listened to our preferences and offered valuable insights, delivering a strong and beautiful fence that exceeded our expectations. Their craftsmanship, problem solving abilities, and genuine dedication to customer service made them a joy to work with. I am truly delighted with the final result. I wholeheartedly recommend them and look forward to working with them again on more projects in the future."

"Great job/customer service. I removed a dbl sink (large and small) replace with new large one bowl sink and faucet and cutting granite. Louis and team were great!! Came in went over what was to be done, got right to work measuring and demo the old sink. There was a good amount of dust from cutting the granite, they did a great job cleaning up. The plumber, Retilo was wonderful also. I had a slow leak which i didnt know. he showed me, and replaced the fitting for it (addtl cost but small). He re hooked the garbage disposal made sure everything was working properly. Although they were fast workers (probably because they do this so often) they took time to answer my questions and made sure i understood the installation process. My sink looks awesome, looks like it was put in originally, would never know it was changed. I recommend them 100%"

"Very professional. Showed up on time, priced fairly, easy to work with. Technicians were respectful and true craftsmen. They worked 3 long days and cleaned up each day. Brent, GC, made sure each day we were satisfied. Just followed up again after 2 weeks. We highly recommend them. The photos were before the custom glass doors were installed."

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."