
Serving Suffolk, VA and surrounding areas
Approved
In business since 1986
Free estimates
Credit card accepted
"The owner Harvey is personable and responsive to inquiries and the price was reasonable for what was contracted. The problem is that the work was not performed well. My biggest complaint is that I specifically told Harvey that I was deciding whether to paint the cabinets or have them refaced. I asked him if he could achieve a smooth, durable surface on the cabinets and he said he could. Well, they aren't smooth or durable. I have attached pictures. Since they were not covered in polyurethane or any protective material, paint comes off every time I wipe them down. I am now faced with the prospect of having to consider that money as lost and have them replaced. They didn't sand down imperfections unless I clearly pointed it out. They frequently left paint drips, blobs of caulk and even fallen brush bristles in the paint. The painters took shortcuts by: 1. not painting the underside of cabinet doors (obviously hoping this wouldn't be noticed), 2. painting around doorknobs and hardware without covering them, so they ended up with paint splotches, 3. not covering adjacent stone tile, so it is now ruined with a layer of unremovable primer, 4. using what they admitted was cheap caulk, which immediately cracked and split, requiring them to redo it all, 5. applying paint very thinly, allowing the woodgrain to show through, which I did not want. 6. when they did the upstairs rooms, the crew was suddenly in a hurry and attempted paint walls, doors and trim without prepping anything, so it was sloppy and I was left with paint overspray everywhere. After marking imperfections and having them come out twice to make touch ups, I got tired of the process and the mess. I gave up and just did it myself."





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