Get matched with top deck maintenance specialists in Grafton, VA

"Replaced rotted wood in door frames-excellent job."

"Did a great job! No splotchy areas on house and deck was clean. Punctual and responsive."

"Repairs to my existing deck. New floor, and railing tops. Two joints where the railings met were not cut correctly and he put caulking which shrunk within a week leaving gaps. The small gate he said he could make does not quite fit and workmanship was not the best. And overpriced."

"It was great! They took good care of my yard, and will definitely continue to work with them."

"It went very well. While they were sweeping pine straw off the roof of my porch, they found a section of rotted wood, and also some nail pops and flashing issues. As my HOA takes care of all roof maintenance, I was able to put in a ticket and it is now being taken care of."

"I have had these guys work before, and they always do an excellent job-
especially since right in the middle of their work, I had all my carpet in my house replaced-
They took that in stride-
all painting was done well,
only had some issues with some of the doorknobs (wrong screws)
and a fan that was defective,
but they came in, did a wonderful job,
cleaned up after themselves
answered all my questions.
If they happened to miss some spots, I would point those out,
and they would fix them to my satisfaction-
job was completed in a timely manner-
I would not hesitate to rehire Steve and his team to do anything I needed done.
Very reliable, great workers."

General Repairs, General Contracting, Home Improvement, Great Rates, Customer Oriented, Friendly Staff, Ceiling Fan Installs, Ceiling Light Installs, Plumbing, Electrical Work

"All around knowledgeable of home maintenance and even easy suggestions of upgrades."

"The good:
- The people were friendly for the most part
- They did good work in some ways
- Their subcontractors did good work
- They gave us a quartz counter top "for free" for our desk
- They did a couple extra things without charging us
- Everything looks good (if you don't look too closely)
The bad:
- I did not like the communication in the beginning, but I hoped, based on the reviews they got, that they would do a good job. I was disappointed with a lot of things - see below.
- I had to prepare my own detailed cost estimate (based on their difficult to understand e-mails) and get them to let me know if my estimate was correct or not. They would only give me a lump sum price and very little detail on what I was getting.
- They seemed to have never worked with the Cabinet Factory before. It was almost impossible to get any information about the cabinets we bought prior to signing a contract. Neither Get It Done (GID) or the Cabinet Factory wanted to talk to us about them. In the beginning I asked for no fiberboard and ended up with lots of fiberboard. Also, GID apparently does not know what fiberboard is - they were trying to tell me the kick-boards were not fiberboard (they are). The cabinets seem pretty low quality although at the time I was told by the Cabinet Factory that the cabinets I was getting were good quality and approaching the cost of the high end cabinets. One of the sliders in the pantry broke right away because there was too much weight. I never had this problem with my previous cabinets.
- They used wax crayon as paint in many locations on the cabinets. This is bad because it is not intended as paint, it is sticky, and wipes off easily.
- They told me it would be $100 more per fixture (about $1000) for LED under cabinet lighting. I still don't understand why they say it costs that much more. The lights they installed get very hot.
- There was very little attention to detail. They were going to stop the peninsula cabinets about 6 inches short of the end of the floor tile. It would have looked really silly - fortunately, I caught it in time and got them to adjust it.
- They put two joints in my crown molding about 12 inches apart and did a poor job with the joints. It looks very bad.
- The painting of the walls was bad. They missed lots of areas and they wanted me to mark all the areas they missed for them.
- They did not plan out the closet desk and shelves well at all. I told them I wanted a shelf for a TV, and they gave me shelves that weren't wide enough. Then they rigged it to work after lots of discussion.
"

"The job went fine; owner was very agreeable to applying a product my husband had already purchased. His pricing is fair market value. He arrived both the days he scheduled with us and worked steady each time. He and his crew were polite, honest, and we would most likely use him again for cleaning the house. The deck should not need another treatment for some years."