"This one started out really badly and we thought we were being low balled by the coupon only to find that the actual price would be very much higher.   We were also worried about the comments about the low quality of shingles on the ridges and the probably lack of any warranty.   We had not planned to give them a very good review and had decided to call someone else to do any actual work.
However when we got a call back the following week that they would be out that day if convenient started things off on a different foot.   The young man who did the work on the roof spent a lot of time up there and gave us a description of all that had been done.  He also went above and beyond our expectations in doing several other small repairs.   The additional charge was probably reasonable considering what the first man had discussed as usual roof repair estimates.   Apparently our roof is steep in a few places.   He charged us a little less than the full fee for an unwalkable roof.  We felt that they had redeemed themselves at the end and were happy with the result.   Purchasing the special was a very timely thing for us and we were glad we did it.   I think perhaps some of the problem was that the first man didn't realize in advance that we had the special even though I showed him a copy.
Overall, we are happy with the work and would probably call them again for roof problems.
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"I will use Ferguson Home Improvement again, Mr. Ferguson and his staff was very easy to communicate with and very professional. They completed the job in a day they were in an out and the quality of work is also impressive. I will use Ferguson Home Improvement again when I need their professional assistance.
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"excellent, professionally, timely, reasonably priced"

"Did not use lawn service.  I was looking for someone to do snowplowing for my apartments.
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"He was on time and very courteous while getting the job done. I would definitely hire A&T Quality Hands LLC again."

"Excellent, would hire service again."

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I had contacted  five other contractors before finding Barry and his stellar team. Two contractors were no shows and three showed but did not return with an estimate, even after several calls to them. I knew that the job would be challenging and would require a skilled architect and contractor. While where the pool sat was level ground, the ground surrounding it was not, it provided very difficult elevation changes. Additionally the deck had to marry to the house and Florida room elevations, which were also different. I also wanted the deck boards to carry over the pool edge all around the pool - an oval pool within a disparate geometric deck (probably why the other contractors ran away)

Barry arrived on time to provide an estimate, made some initial measurements, addressed material requirements, number of gates, steps, access points, etc. Provided a rough order of magnitude based on estimated square footage and asked if he could have his architect come out. I agreed and he said he would get back to me. Barry returned the following day with the architect, three days after that we had plans and a contract. Two days after that we had a permit, then 3 days later the material was delivered and with it a crew that I can say based on experience before and after the job is in all likely hood the best  in the area (not my first contracting rodeo in Virginia Beach). Barry's "A" team is compromised of his son Chase, Fanz Roman and Gilder Roman. The crew was polite, attentive and most importantly WORKED from the time they arrived till the time they departed. 

I know Barry had other jobs ongoing in parallel with mine; but Barry showed up regularly to both work alongside his crew and provide supervision for the challenging compound miters (though little to no supervision was needed-they all have mad carpentry skills!). Barry did have to absent himself for a job up north for a day or two; but the team never missed a beat and Barry called me to ensure I was having no issues. One of Barry's attributes that I really appreciated, other than his knowledge and experience, was his responsiveness, whether through email or phone he always answered immediately. I also appreciated that we worked as a team. If there was an issue it was resolved quickly. As an example, it became apparent that the planned deck pattern would not work, though it looked good on paper. Fanz and Gilder designed a solution, laid it out for approval, The result  was perfect!

I have two more projects I am saving for. I am not even going to waste my time chasing after other contractors. Barry's price is within the market, his work ethic exemplary and he delivers on his promise, the jobs will be his. I want it right, so I will wait for his availability.

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"The project went very smoothly. Total Remodeling Systems did what they said would do. We like our room very much."

"My experience with this company was excellent. Ben was on time, professional and completed the work to my specifications. I was very pleased with the finished product."

"Steve was very punctual, showing up early every day. The work didn't exceed the estimate, and he was very good about explaining any needed changes as they came up. His knowledge of construction standards was very helpful and one of the main reasons we chose Townside. The projects listed were not done in a single contract, but over three seperate visits. The fit and finish of all of the projects are second to none. We will definitely use Townside in the future.
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