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Avatar for Home Genius Exteriors

Home Genius Exteriors

4.92(
12
)
Approved Pro

Home Genius Exteriors

4.92(
12
)
Approved Pro
Customers say: Quick response
Recommended by 91% of Angi customers
Recommended by 91% of HomeAdvisor customers
2018 years of experience

Elevate your home with Home Genius Exteriors, setting the standard in Richmond by offering full-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It’s time for a different experience, entrust your next home project to a genius and schedule your free inspection today!

"I am very satisfied on the final result of my new roof! Austin was very thorough with me while I decided on a new roof and Darryl was very pleasant to work with and he communicated very efficiently with me throughout the process. The crew worked very efficiently and did a wonderful job. I even had some of my neighbors ask me who did my roof. I am very pleased with home genius exteriors"

Jean G on September 2025

Elevate your home with Home Genius Exteriors, setting the standard in Richmond by offering full-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It’s time for a different experience, entrust your next home project to a genius and schedule your free inspection today!

"I am very satisfied on the final result of my new roof! Austin was very thorough with me while I decided on a new roof and Darryl was very pleasant to work with and he communicated very efficiently with me throughout the process. The crew worked very efficiently and did a wonderful job. I even had some of my neighbors ask me who did my roof. I am very pleased with home genius exteriors"

Jean G on September 2025


"Fantastic! Joe and his crew worked tirelessly and professionally to replace two large decks on our house. The finished product looks great and was done ahead of schedule. Joe is a great communicator and comes out to make sure the site is setup right, his materials are organized correctly and that everything runs smoothly. Highly recommended!"

Marguerite W on July 2020

For most efficient service, it is recommended that the initial contact be done via our office phone, 434-244-8402."

"Fantastic! Joe and his crew worked tirelessly and professionally to replace two large decks on our house. The finished product looks great and was done ahead of schedule. Joe is a great communicator and comes out to make sure the site is setup right, his materials are organized correctly and that everything runs smoothly. Highly recommended!"

Marguerite W on July 2020


Avatar for Roof Top Services LLC

Roof Top Services LLC

4.95(
110
)

Roof Top Services LLC

4.95(
110
)
Customers say: Super punctual
Recommended by 98% of Angi customers
Recommended by 98% of HomeAdvisor customers

COVID 19 Community Support discount of 10% on labor and materials for all Roof Replacement contracts signed by July 31, 2020, (No other discount may be used with this offer). Roof Top Services is a locally owned and operated roofing company based in Charlottesville, VA and servicing the surrounding counties. We are a Virginia Class A Licensed Contractor and are fully insured and bonded. Our mission is to treat our customers as we would like to be treated and to perform work on your house as if it was our own. We offer a wide range of services which includes: Repairs and Maintenance to existing roofs, Roof Replacements, New Roofing, Flat Roofing (Low Slope), Skylight repairs and installations and Gutter repairs and installations. We have dedicated teams ready to perform repairs daily. Our replacement crews are trained yearly by the manufacturers to provide our customers with the best warranties in the market for both residential and commercial properties. We have aligned ourselves in the new construction market to be competitive with pricing along with providing quality workmanship and flexible scheduling of projects which has set us apart in this market. We have over 30 years of experience in all roofing systems which includes: Shingles, Metal, Slate, Tile, Cedar, Shakes, Firestone Rubber Membrane, Skylights and Custom Metal Flashings. Please browse around our site for more detailed information and then contact us and let us take care of your roofing needs. We offer a Veterans Discount of 10% up to $200.00. We do not serve the following zip cedes,24471,22840, and 22827.

"We were very fortunate to find Roof Top Services. You would have to see these guys' work to appreciate how really skilled and professional they are. As seniors, we appreciate people who take pride in their work as most companies once did but this company continues to take much pride in their work. W. Pickford"

Becky M on February 2022

COVID 19 Community Support discount of 10% on labor and materials for all Roof Replacement contracts signed by July 31, 2020, (No other discount may be used with this offer). Roof Top Services is a locally owned and operated roofing company based in Charlottesville, VA and servicing the surrounding counties. We are a Virginia Class A Licensed Contractor and are fully insured and bonded. Our mission is to treat our customers as we would like to be treated and to perform work on your house as if it was our own. We offer a wide range of services which includes: Repairs and Maintenance to existing roofs, Roof Replacements, New Roofing, Flat Roofing (Low Slope), Skylight repairs and installations and Gutter repairs and installations. We have dedicated teams ready to perform repairs daily. Our replacement crews are trained yearly by the manufacturers to provide our customers with the best warranties in the market for both residential and commercial properties. We have aligned ourselves in the new construction market to be competitive with pricing along with providing quality workmanship and flexible scheduling of projects which has set us apart in this market. We have over 30 years of experience in all roofing systems which includes: Shingles, Metal, Slate, Tile, Cedar, Shakes, Firestone Rubber Membrane, Skylights and Custom Metal Flashings. Please browse around our site for more detailed information and then contact us and let us take care of your roofing needs. We offer a Veterans Discount of 10% up to $200.00. We do not serve the following zip cedes,24471,22840, and 22827.

"We were very fortunate to find Roof Top Services. You would have to see these guys' work to appreciate how really skilled and professional they are. As seniors, we appreciate people who take pride in their work as most companies once did but this company continues to take much pride in their work. W. Pickford"

Becky M on February 2022


Avatar for TOP Quality Home Improvements LLC

TOP Quality Home Improvements LLC

4.97(
125
)

TOP Quality Home Improvements LLC

4.97(
125
)
Customers say: Quality work
Recommended by 99% of Angi customers
Recommended by 99% of HomeAdvisor customers

My name is Thomas O Pollard and I have 40 years of experience in residential construction, I have earned the Super Service Award multiple times providing handyman services in Charlottesville, Albemarle, Louisa, and Fluvanna counties. I am also now a certified Anderson Installer for both windows and doors. I have recently begun specializing in saving both the sellers and buyers significant money on repairs at a fair price after the inspection report has been received. I am the sole proprietor and try to do as much of the work myself as possible so the job is done right the first time and guaranteed! I have 1 full time employee along with others I can call if and when needed due to the job size or outside of my expertise. My goal is to exceed your expectations by being responsive, punctual, professional and clean while I get the job done on time and I will do my best to finish under budget! I will respect you, your home and your budget and guarantee all of my work for 1 year, you have my word!

"Tom did an outstanding job of replacing a couple of 20-year-old pressure-treated 6x6 posts for a 2nd story porch that were showing signs of rot. He removed the bad posts, installed new concrete-filled supports, and replaced the posts (including a galvanized metal cap between the concrete & wood). He also straightened a severely-leaning mailbox, securing it with concrete, and even filled in a hole that had mysteriously appeared in our driveway a couple of months ago. The entire project was completed over two days. Throughout the entire effort he kept us constantly apprised of his plans and his progress. And when he and his assistant departed, they left the porch area cleaner than they found it. And the total cost was 25% less than the original estimate."

Mark M on October 2023

My name is Thomas O Pollard and I have 40 years of experience in residential construction, I have earned the Super Service Award multiple times providing handyman services in Charlottesville, Albemarle, Louisa, and Fluvanna counties. I am also now a certified Anderson Installer for both windows and doors. I have recently begun specializing in saving both the sellers and buyers significant money on repairs at a fair price after the inspection report has been received. I am the sole proprietor and try to do as much of the work myself as possible so the job is done right the first time and guaranteed! I have 1 full time employee along with others I can call if and when needed due to the job size or outside of my expertise. My goal is to exceed your expectations by being responsive, punctual, professional and clean while I get the job done on time and I will do my best to finish under budget! I will respect you, your home and your budget and guarantee all of my work for 1 year, you have my word!

"Tom did an outstanding job of replacing a couple of 20-year-old pressure-treated 6x6 posts for a 2nd story porch that were showing signs of rot. He removed the bad posts, installed new concrete-filled supports, and replaced the posts (including a galvanized metal cap between the concrete & wood). He also straightened a severely-leaning mailbox, securing it with concrete, and even filled in a hole that had mysteriously appeared in our driveway a couple of months ago. The entire project was completed over two days. Throughout the entire effort he kept us constantly apprised of his plans and his progress. And when he and his assistant departed, they left the porch area cleaner than they found it. And the total cost was 25% less than the original estimate."

Mark M on October 2023


"We just had my home's worn out cedar exterior completely renovated (Oct 2023). Went out to bid and Macbeth was the only company that met my requirements and budget. Had all new pre-painted Hardee Plank siding, new windows, doors (both double and single), eaves, seamless gutters with leaf guards. 21 new doors and windows that work flawlessly. Window shutters as well. Job was completed in less than 3 weeks to my 110% satisfaction. These guys are experienced professionals that pay attention to every detail and the customer. They adhered to every detail of the Hardee plank specifications and even installed all my new exterior lights. Ripped off all cedar siding, then encased entire house with plywood, then Hardee moisture wrap and taping, finally the Hardee siding and trim. Thorough cleanup. Very highly recommended. It is very important to go with a company that does it all. The others only did siding or doors and windows but not both, but it's very important that both get done simultaneously to have the perfect outcome. Next job is deck replacement, going with Macbeth again, wont go anywhere else."

David U on October 2023

Full Service Roofing Contractor; all types of roofing; replacements and repairs Building Envelope: proficient in diagnosis of and stopping moisture / water infiltration on the exterior; above ground

"We just had my home's worn out cedar exterior completely renovated (Oct 2023). Went out to bid and Macbeth was the only company that met my requirements and budget. Had all new pre-painted Hardee Plank siding, new windows, doors (both double and single), eaves, seamless gutters with leaf guards. 21 new doors and windows that work flawlessly. Window shutters as well. Job was completed in less than 3 weeks to my 110% satisfaction. These guys are experienced professionals that pay attention to every detail and the customer. They adhered to every detail of the Hardee plank specifications and even installed all my new exterior lights. Ripped off all cedar siding, then encased entire house with plywood, then Hardee moisture wrap and taping, finally the Hardee siding and trim. Thorough cleanup. Very highly recommended. It is very important to go with a company that does it all. The others only did siding or doors and windows but not both, but it's very important that both get done simultaneously to have the perfect outcome. Next job is deck replacement, going with Macbeth again, wont go anywhere else."

David U on October 2023


Ground Zero Storm Shelters

4.78(
145
)

Ground Zero Storm Shelters

4.78(
145
)
Customers say: Super punctual
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Four generations of our family have been involved in our storm shelter business. From start to finish—the design, the fabrication, the warranty work, installation and sales. We have installed tornado shelters in the following states: Oklahoma, Kansas, Nebraska, Missouri, Arkansas, Louisiana, Texas, Mississippi, Florida, Georgia, Tennessee, Alabama, Iowa, Illinois, North Carolina, Kentucky, Indiana, South Carolina and Virginia. Additional phones numbers - (405) 880-1351, (580) 336-1351. Additional DBA - Ground Zero Shelters, Co. Additional fax - (580) 336-1356.

"Perfect. I enjoyed getting to sit in the storm shelters at their showroom to help with size selection. After signing up for the install, they connect you to an online portal to manage the contract and to update building permit number, etc. Installation was prompt and clean."

DAVID D on May 2018

Four generations of our family have been involved in our storm shelter business. From start to finish—the design, the fabrication, the warranty work, installation and sales. We have installed tornado shelters in the following states: Oklahoma, Kansas, Nebraska, Missouri, Arkansas, Louisiana, Texas, Mississippi, Florida, Georgia, Tennessee, Alabama, Iowa, Illinois, North Carolina, Kentucky, Indiana, South Carolina and Virginia. Additional phones numbers - (405) 880-1351, (580) 336-1351. Additional DBA - Ground Zero Shelters, Co. Additional fax - (580) 336-1356.

"Perfect. I enjoyed getting to sit in the storm shelters at their showroom to help with size selection. After signing up for the install, they connect you to an online portal to manage the contract and to update building permit number, etc. Installation was prompt and clean."

DAVID D on May 2018


Gutter Glove of North Carolina LLC

4.80(
66
)

Gutter Glove of North Carolina LLC

4.80(
66
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

Award winning. Gutter Glove of NC LLC is the premium supplier of gutter protection system in the State of North Carolina. Additional contact names - Richard Stroup, Louis Sauer. Additional phone - (919) 696-8839. Award wining.

"Owner Ricky Stroup was infinitely patient with us, as after our initial meeting it took us over a year to hire his company to do this work. During that year, we had multiple conversations with him regarding the scope of our project, and he was as willing to contract the scope as to expand it. He wrote several proposals for us, so we could see the financial impacts of our different scope options. Our indecision on scope, and delay in scheduling, never caused any frustration or ill will on his part. Mr. Stroup was helpful, friendly, and patient throughout! His team installed everything in one day, and all who worked on our project were extremely courteous and professional. We have been very impressed with the quality of the work. Working with Gutter Glove of North Carolina was an enjoyable experience, and I recommend this company!"

Elizabeth H on October 2018

Award winning. Gutter Glove of NC LLC is the premium supplier of gutter protection system in the State of North Carolina. Additional contact names - Richard Stroup, Louis Sauer. Additional phone - (919) 696-8839. Award wining.

"Owner Ricky Stroup was infinitely patient with us, as after our initial meeting it took us over a year to hire his company to do this work. During that year, we had multiple conversations with him regarding the scope of our project, and he was as willing to contract the scope as to expand it. He wrote several proposals for us, so we could see the financial impacts of our different scope options. Our indecision on scope, and delay in scheduling, never caused any frustration or ill will on his part. Mr. Stroup was helpful, friendly, and patient throughout! His team installed everything in one day, and all who worked on our project were extremely courteous and professional. We have been very impressed with the quality of the work. Working with Gutter Glove of North Carolina was an enjoyable experience, and I recommend this company!"

Elizabeth H on October 2018


Avatar for Premier Arbor Services

Premier Arbor Services

5.00(
18
)

Premier Arbor Services

5.00(
18
)
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Call Us @ 540-718-3794! Established in 2000 with over 20+ years of Arbor experience, owner operated, & a 2018 Super Service Award winner, Premier Arbor Services are able to handle all tree care needs. We provide 24/7 services from tree trimming, tree removal, stump grinding or removal, to excavating blurbs and everything in between-- our crew will provide you with expert service. Enhance your home's curb appeal by letting the quality excavating services of Premier Arbor Services LLC add beauty and value to your property. We also can provide custom hardscaping work that will be tailored to your specific aesthetic needs. We have an A+ rating on the Better Business Bureau and are A-rated on Angie's List, where we won the 2018 Super Service Award within 5 different geographical markets. We offer FREE estimates, so give us a call today!

"Premier Arbor Services acted promptly to my request and removed the pine tree branches and wooden debris scattered across my lakeside property."

Carolyn C on March 2019

Call Us @ 540-718-3794! Established in 2000 with over 20+ years of Arbor experience, owner operated, & a 2018 Super Service Award winner, Premier Arbor Services are able to handle all tree care needs. We provide 24/7 services from tree trimming, tree removal, stump grinding or removal, to excavating blurbs and everything in between-- our crew will provide you with expert service. Enhance your home's curb appeal by letting the quality excavating services of Premier Arbor Services LLC add beauty and value to your property. We also can provide custom hardscaping work that will be tailored to your specific aesthetic needs. We have an A+ rating on the Better Business Bureau and are A-rated on Angie's List, where we won the 2018 Super Service Award within 5 different geographical markets. We offer FREE estimates, so give us a call today!

"Premier Arbor Services acted promptly to my request and removed the pine tree branches and wooden debris scattered across my lakeside property."

Carolyn C on March 2019


Avatar for Valley Roofing

Valley Roofing

4.92(
39
)

Valley Roofing

4.92(
39
)
Customers say: True professional
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Valley Roofing & Exteriors has been providing top-quality residential home improvement services since 2004. We offer all types of residential roofing systems, as well as skylights, siding, and gutter services. We are also the area's Betterliving sunrooms dealer, building beautiful sunrooms and decks to provide unique living spaces for our customers. We pride ourselves in the quality of the work we do rather than the quantity. Our motto is: “We Make It Last A Lifetime”. This thought trickles down to every employee throughout the organization no matter what type of work or job we are doing. We measure ourselves and our growth by following our core values: Do The Right Thing Every Time (even if no one is watching) Growth Taking Ownership Teamwork Servant Leadership It is our mission to Serve And Grow Within The Community. We do this by being the most reliable home improvement contractor for you to choose from. Helping solve your problems and giving you peace of mind for your home remodel project. We look forward to the changes that are a part of the history yet to be made. We anticipate the future with an understanding that God has been with us all along the way & that He will be the foundation of our future success.

"We could not be happier with the service and the quality of the work from Valley Roofing.  Our home is 5000 Sf and 120' long.  It was an old country store for many years and had presented numerous challenges to say the least.  Lowell's thorough inspection and assessment of the job allowed him to recommend products that best fit our requirements for vinyl siding, gutters, decking, handrails and sun tunnels.  He explained the pros and cons of different products and advised us on what would work best.  Jeff and Joe the siding crew are perfectionists to say the least.  Their attention to detail, workmanship and ability to solve a multitude of challenges involving vinyl and metal trim on an old house that has 5 additions was outstanding.  The project managers and installation crews for the decking, handrails, gutters and sun tunnels were excellent. All the work was performed on time and crews always kept us up to date on progress.  The recommendations I received by all the crews throughout the job to give us the best job possible were always on the mark and resulted in a beautiful home.  As our home is on a main road we receive compliments all the time from people in town on how amazing the house looks and have had people knock on the door to ask us about the job and who did the work. Other contractors working on the house are very impressed with the work and ask "Who did this work?  It is excellent."  I tell them "Valley Roofing" and show them all the amazing work they did and the creativity they brought to the job to solve the challenges on this older home.  I highly recommend Valley Roofing."

Wayne T on May 2023

Valley Roofing & Exteriors has been providing top-quality residential home improvement services since 2004. We offer all types of residential roofing systems, as well as skylights, siding, and gutter services. We are also the area's Betterliving sunrooms dealer, building beautiful sunrooms and decks to provide unique living spaces for our customers. We pride ourselves in the quality of the work we do rather than the quantity. Our motto is: “We Make It Last A Lifetime”. This thought trickles down to every employee throughout the organization no matter what type of work or job we are doing. We measure ourselves and our growth by following our core values: Do The Right Thing Every Time (even if no one is watching) Growth Taking Ownership Teamwork Servant Leadership It is our mission to Serve And Grow Within The Community. We do this by being the most reliable home improvement contractor for you to choose from. Helping solve your problems and giving you peace of mind for your home remodel project. We look forward to the changes that are a part of the history yet to be made. We anticipate the future with an understanding that God has been with us all along the way & that He will be the foundation of our future success.

"We could not be happier with the service and the quality of the work from Valley Roofing.  Our home is 5000 Sf and 120' long.  It was an old country store for many years and had presented numerous challenges to say the least.  Lowell's thorough inspection and assessment of the job allowed him to recommend products that best fit our requirements for vinyl siding, gutters, decking, handrails and sun tunnels.  He explained the pros and cons of different products and advised us on what would work best.  Jeff and Joe the siding crew are perfectionists to say the least.  Their attention to detail, workmanship and ability to solve a multitude of challenges involving vinyl and metal trim on an old house that has 5 additions was outstanding.  The project managers and installation crews for the decking, handrails, gutters and sun tunnels were excellent. All the work was performed on time and crews always kept us up to date on progress.  The recommendations I received by all the crews throughout the job to give us the best job possible were always on the mark and resulted in a beautiful home.  As our home is on a main road we receive compliments all the time from people in town on how amazing the house looks and have had people knock on the door to ask us about the job and who did the work. Other contractors working on the house are very impressed with the work and ask "Who did this work?  It is excellent."  I tell them "Valley Roofing" and show them all the amazing work they did and the creativity they brought to the job to solve the challenges on this older home.  I highly recommend Valley Roofing."

Wayne T on May 2023


Exterior Source

4.80(
30
)

Exterior Source

4.80(
30
)
Customers say: Quick response
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

Exterior Source is a Class A contractor specializing in the installation of gutters, siding, roofing, windows, doors and decks. Established in 1993, we've installed more than 30,000 projects throughout the Central Virginia, Tidewater and Roanoke area. We're the exclusive home of LeafGuard, the only one-piece seamless debris-shedding gutter system on the market today. We are also a GAF Master Elite Roofer, a CertainTeed 5-Star Contractor in Vinyl Siding and a ProVia Windows & Door Installer. For more information, visit www.ExteriorSourceVA.com Read feedback from our customers at www.guildquality.com/exteriorsource

"Until the past few weeks, I would have left a 4-5 start review for Exterior Source. The office staff and work crews have been very friendly and helpful. The house we purchased has Leaf Guard gutters on it, and I’ve had the company do a few repairs related to water damage and damage prevention for a total of roughly $1,200. Recently I had a corner on my garage with wood rot. I also had an issue with a leak over our kitchen window. In order to preserve the Leaf Guard warranty, I called Exterior Source first, for a quote. This is where things went south. The quote, after a discount, was $1,700. The issues were as follows: 1. A leaking corner joint on the gutters – Caused the rotten wood on the garage. 2. A water diverter that was too short – Causing water to flow around it and leak in the kitchen. I requested a call from the owner, and got a call from Kristian (the sales manager). I explained my frustration with the quote and was told he would call the following day after he’d reviewed the quote so we could discuss further. I didn’t get a follow-up call. Fast forward a week or so, and I got a follow-up call about my experience with the sales team. I shared the experience and the fact that I didn’t get a promised follow-up call. I was told these notes would be shared with the salesperson (Dan) and his manager (Kristian). Still no follow-up. I did schedule a cleaning with Exterior Source, and got another follow-up call. I explained that I wasn’t aware the cleaning had happened and that I knew I had a leaking corner and I needed it repaired. I thought that was being scheduled, but I heard no more about the issue. I decided to have the wood repairs done by my handyman. A couple of weeks later, handyman is working through the repairs, and explains the corner joints are leaking. By the way, we had 3 corners with wood damage, Dan only found one in his inspection. He asks if he should reseal the leaking corner pieces and I called Leaf Guard to ask. The lady I spoke with was super nice and had someone out the next day to reseal the corners. I explained I was having repairs done on the wood behind the gutters but I wasn’t warned that the gutters could not be altered at all to keep the lifetime warranty. At this point, I’m happy. We’re back on track to Exterior Source being a customer focused company, despite our minor issues. When Jake came out (super nice guy) I was told I no longer had a warranty on my gutters, because he noted screws were replaced on a corner piece and a downspout. Keep in mind the work not performed on this visit was running a few beads of caulk in the leaking corner pieces to stop the leaks. Exterior Sources offer is to come out and rehang the gutters (none were removed in the repair), and reseal the corners for $300 to reinstate my warranty. Great service is easy when things go well. Companies that put the customer first when things don’t go as planned understand the value of a customer. The current leadership at Exterior Source seems to need a lesson in taking care of customers."

Todd L on November 2019

Exterior Source is a Class A contractor specializing in the installation of gutters, siding, roofing, windows, doors and decks. Established in 1993, we've installed more than 30,000 projects throughout the Central Virginia, Tidewater and Roanoke area. We're the exclusive home of LeafGuard, the only one-piece seamless debris-shedding gutter system on the market today. We are also a GAF Master Elite Roofer, a CertainTeed 5-Star Contractor in Vinyl Siding and a ProVia Windows & Door Installer. For more information, visit www.ExteriorSourceVA.com Read feedback from our customers at www.guildquality.com/exteriorsource

"Until the past few weeks, I would have left a 4-5 start review for Exterior Source. The office staff and work crews have been very friendly and helpful. The house we purchased has Leaf Guard gutters on it, and I’ve had the company do a few repairs related to water damage and damage prevention for a total of roughly $1,200. Recently I had a corner on my garage with wood rot. I also had an issue with a leak over our kitchen window. In order to preserve the Leaf Guard warranty, I called Exterior Source first, for a quote. This is where things went south. The quote, after a discount, was $1,700. The issues were as follows: 1. A leaking corner joint on the gutters – Caused the rotten wood on the garage. 2. A water diverter that was too short – Causing water to flow around it and leak in the kitchen. I requested a call from the owner, and got a call from Kristian (the sales manager). I explained my frustration with the quote and was told he would call the following day after he’d reviewed the quote so we could discuss further. I didn’t get a follow-up call. Fast forward a week or so, and I got a follow-up call about my experience with the sales team. I shared the experience and the fact that I didn’t get a promised follow-up call. I was told these notes would be shared with the salesperson (Dan) and his manager (Kristian). Still no follow-up. I did schedule a cleaning with Exterior Source, and got another follow-up call. I explained that I wasn’t aware the cleaning had happened and that I knew I had a leaking corner and I needed it repaired. I thought that was being scheduled, but I heard no more about the issue. I decided to have the wood repairs done by my handyman. A couple of weeks later, handyman is working through the repairs, and explains the corner joints are leaking. By the way, we had 3 corners with wood damage, Dan only found one in his inspection. He asks if he should reseal the leaking corner pieces and I called Leaf Guard to ask. The lady I spoke with was super nice and had someone out the next day to reseal the corners. I explained I was having repairs done on the wood behind the gutters but I wasn’t warned that the gutters could not be altered at all to keep the lifetime warranty. At this point, I’m happy. We’re back on track to Exterior Source being a customer focused company, despite our minor issues. When Jake came out (super nice guy) I was told I no longer had a warranty on my gutters, because he noted screws were replaced on a corner piece and a downspout. Keep in mind the work not performed on this visit was running a few beads of caulk in the leaking corner pieces to stop the leaks. Exterior Sources offer is to come out and rehang the gutters (none were removed in the repair), and reseal the corners for $300 to reinstate my warranty. Great service is easy when things go well. Companies that put the customer first when things don’t go as planned understand the value of a customer. The current leadership at Exterior Source seems to need a lesson in taking care of customers."

Todd L on November 2019

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Roofing questions, answered by experts

If you choose to get a personal loan to finance a roof, you will want to aim for a “good” or “excellent” credit score for the best rates. That means a credit score of 690 or more. If you aren’t sure of your credit score, you can request one free credit report per year from each of the three major credit bureaus: Equifax, Experian, and TransUnion. Many banks also provide free credit reports monthly.

If you don’t have gutters, you can hang Christmas lights on your tile roof or shingles with the right kind of roof clips. Again, you should avoid using nails or staples, as they could damage your roof’s material. Adhesive light-hanging clips are best for hanging lights on a roof.

EPDM roofs have a few common problems, most of which can be resolved with regular maintenance. This type of roofing is laid down in sheets with seams, which can be a starting point for leaks. Proper installation and roof sealing can often avoid seam issues. 

The material is also susceptible to tears and punctures from falling branches or other sharp objects. There are black and white versions of EPDM, and the black version is more prone to fade and succumb to UV damage. Regular roof inspections can protect the costs of rubber roof installation and extend the life of your roof.

Yes, you can walk on torch down roofing. It is durable and tear-resistant enough to handle that kind of low-level wear. Remember that torch down roofing can get uncomfortably hot in certain climates. Dark roofing absorbs heat and can burn bare feet. If you want to use a roof deck for lounging, you may want to install a lighter-colored PVC membrane.

A gable roof costs between $13,000 and $30,000, depending on the size of your roof, the materials you use, and the type of gable roof you install. If you’re building a gable roof for new construction or as part of a major home remodel, your pricing will also depend on the type of roof trusses you use, how accessible your property is, and some other factors.

The Ruckersville, VA homeowners’ guide to roofing services

From average costs to expert advice, get all the answers you need to get your job done.