Paramount Builders Inc

Windows, Roofing, Siding,

About us

Paramount Builders takes pride in being your local home improvement contractor. Since 1991, we have served our local community by providing the very best products, warranties, installation techniques, service, and most importantly; your experience from start to finish. Our exclusive product lines give us the benefit of being able to extend our top-of-the-line products to you, our neighbors, with certainty and affordability. We hand-picked our exclusive products with you, your family, and your home's aesthetic and longevity in mind. All of our products were created to keep your home energy efficient and protected in every way. Our commitment to excellence does not waiver. We understand what it means to own a home, and we understand as professionals what you and your home deserve. We live each day by our mission statement; "Improving the Community, One Home at a Time," and thank you for continuing to trust us!

Business highlights

34 years of trusted experience
Family Owned & Operated

Services we offer

Roof Replacement, Siding, Trim, Window Replacement, Sliding Doors, Gutters, Gutter protection, Showers, Baths, Walk-in Tubs.

Services we don't offer

Repairs on Roofing, Siding, or Windows. Decks, Additions, New Construction, Metal/Slate Roofing, Aluminum/siding.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask about our current offers!



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7223 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
5%
3
4%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 1-25 of 223 reviews

Robert H.
05/2023
1.0
Unprofessional visit. Showed up unannounced and we only knew they were there because one person stood 10 feet from our porch staring at us in through our living room window. My wife spent 10 minutes talking to them, they stated they had no business cards, they only had an appointment card but didn't present it. Honestly when you show up at someone's house you need some sort of identifier if your walking door to door in casual clothes. After the uncomfortable dead stare through the windows my wife and i have decided to post a No Solicitors sign. They didn't take no for an answer at first, pushing with more questions to circumvent the no she gave, as well as interrupted our dinner, as they showed up right at 6pm.
Description of Work: We didn't need any work done which is why we were surprised with the solicitation during our dinner.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Paramount Builders Inc
Mr. [Member Name Removed], Thank you for bringing awareness to us regarding your experience. I apologize that your visit from our company was anything other than exceptional. This matter was personally reviewed and addressed by myself. Our neighborhood consultant informed me that due to the chilly evening, he did put a jacket on over top of his company branded polo shirt. He was looking around the house at items that could potentially be upgraded and apologized for giving the illusion that he was staring into your living room. He informed me that the conversation with your spouse was engaging and productive toward your potential future needs and did not intend to cause a sense of weary or discomfort. We sincerely apologize and appreciate your feedback. We will make the proper adjustments moving forward, and hope for the chance to earn your business when the need arises. Have a blessed day, Jacob

Herbert K.
02/2023
5.0
roofing
  + -1 more
Project scheduled. I've done business with the past. I'll update when job complete
Description of Work: Roof, gutters, facia, and soffets.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78,000

Aaron T.
11/2022
1.0
roofing, replacement windows
  + 0 more
BEWARE!!!Well much has changed over the past 8 months. My review before was total BS, all the promises that we were sold on from Sheri was nothing but lies. We are still fighting with Paramount today with the incomplete job (yes 8 months) and the poor quality. Sheri preached about the quality and the expert installation. All total BS, they trashed our yard, broke our ornaments, shutters upside down, windows wrong size, the trim is a wavy mess, sharp jagged edges, good luck getting someone to return calls, we still have not received our invoice with the jobs broken down and itemized. They took our money without me approving the completed job. I have detailed videos and pics along the way that I will be posting so someone else doesn't get screwed and scammed by their sales people.
Description of Work: Trim, windows, roof

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$50

Dan M.
07/2022
1.0
replacement windows
  + -1 more
It took 5 months to install a picture window after signing a contract and making a 50% deposit because of all the window production problems at their factory. After putting in the window, they couldn’t properly install the drywall on the interior of the wall and I had to bring in another company to finish the job. They left debris outside, with lots of nails in my yard below the new window that I had to find to protect my little kids. Very nice looking window in the end, but the process was a very long headache.
Description of Work: Install picture window.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0


Rochelle B.
04/2022
1.0
roofing, siding
  + 0 more
STAY AWAY! AWFUL COMPANY. ONLY TWO WORKERS THE WHOLE TIME. NOONE SPEAKS ENGLISH. THEY BROKE OUR WATER LINE AND WE DIDNT HAVE WATER FOR 5 HOURS. SCREWS LEFT ALL OVER PORCH. STYROFOAM LEFT ALL OVER YARD. TRASH LEFT FROM CONTRACTORS. BROKEN FRONT PORCH LIGHT AND DOORBELL. We had one of the "bosses" come out and he seemed to be outraged from the work as well and promised they would be out to fix all the issues. A month later and still nothing. Can't get a response.
Description of Work: Siding and roofing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Wayne S.
02/2022
4.0
replacement windows
  + -1 more
I'm happy and satisfied with the service. So far so good. I would use the service again. The people were nice.
Description of Work: Installed windows.
Rating CategoryRating out of 5
Yes, I recommend this pro
$7,000

Stephen L.
08/2020
2.0
roofing, replacement windows
  + 0 more
The new roof is great but the following harassment is not. We had them price replacing windows after the roof was done. Now they will not take no for an answer. They keep pushing the sale and after telling them we are not financially ready to take on such an expensive project they keep insisting on sending out representatives to push the sale. We have called multiple times to say we are not interested and do not want anyone to come out but they won’t take no for an answer. Very unprofessional.
Description of Work: New roof and estimate for windows

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Robert G.
05/2020
1.0
gutter repair, doors
  + 0 more
This is more of a critique of their advertising practices. They call up acting like you have called them and then they try to get you to buy their product. Lousy sales model.... Just today I was called by Erika (757-321-1945.) I told her I didn't want her product and she hung up on me. I hope this is the final call!
Description of Work: This is more of a critique of their advertising practices. They call up acting like you have called them and then they try to get you to buy their product. Lousy sales model.... Just today I was called by Erika (757-321-1945.) I told her I didn't want her product and she hung up on me. I hope this is the final call!
Rating CategoryRating out of 5

Response from Paramount Builders Inc
Mr. [Member Name Removed], I'm sorry that we have bothered you and continued calling you. I would be happy to add you to our Do Not Contact List if you wouldn't mind emailing me your phone number and/or email address. My apologies once again. Thanks for bringing this to our attention. Best, Katie

Mike/Charlene Y.
05/2020
5.0
gutter repair, roofing
  + 0 more
Everything done in one day, as promised. Wonderful customer service and installation.
Description of Work: Roofing, Gutters
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Paramount Builders Inc
Thank you so much for your 5 star review!

Linda W.
02/2020
5.0
replacement windows
  + -1 more
It went very well. They came when they said they would come. They finished the work in a timely manner.
Description of Work: They did a gutter repair.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,000

Response from Paramount Builders Inc
Ms. [Member Name Removed], Thank you for taking the time to write an A review!

Linda W.
01/2020
4.0
gutter repair, replacement windows
  + 0 more
Contractors showed up at specified time and performed job in professional manner.
Description of Work: Windows & gutters

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Paramount Builders Inc
Thank you for taking the time to write a positive review! Please email us to let us know how we could have done better. Best, [email protected]

Vince & Patty N.
01/2020
5.0
replacement windows
  + -1 more
Wonderfully from talking to representative, ordering windows and window installment. Windows were installed in one day by a very knowledgeable installer. Hard worker, conscience, courteous and friendly. We would recommend this company to all of our friends.
Description of Work: Window Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Paramount Builders Inc
Thank you so much for your A rating! We hope you love your new windows. Enjoy, PBI

Julie/Jim R.
01/2020
5.0
replacement windows
  + -1 more
The windows are great and the contractors were professional and on time. I would recommend them to everyone.
Description of Work: windows

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,743

Response from Paramount Builders Inc
Thank you so much for taking the time to write a positive review on our installers! We're happy to hear that we met/exceeded your expectations! Best, PBI

Daphne E.
01/2020
5.0
roofing
  + -1 more
They are quite pricey but they were good. Best materials and very efficient, I would highly recommend them.
Description of Work: They put in a new roof.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Paramount Builders Inc
Thank you so much for your 5 star review! We appreciate you choosing Paramount Builders for all of your home remodeling needs. Best, PBI

Allen H.
10/2017
5.0
replacement windows
  + -1 more
On time- installed windows - cleaned up any mess.
Description of Work: Installed new windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Paramount Builders Inc
Thank you for the great review. We hope you are enjoying your new windows and hope to work with you again in the future. Best, PBI

Kevin F.
10/2017
5.0
gutter repair, replacement windows, doors
  + 1 more
The installers were on time and reasonably priced and very respectful.
Description of Work: Installation of new gutters with cover. Installation of new window and sliding door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Paramount Builders Inc
Thank you so much for giving us an A review! Best, PBI

Catherine N.
09/2017
5.0
replacement windows
  + -1 more
Great job from initial consultation to installation of windows.
Description of Work: Replace 4 windows.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Paramount Builders Inc
Thank you for the great review of our work from start to finish. We hope you are enjoying your new windows and hope to work with you again in the future. Best, PBI

Robert & Karen P.
08/2017
5.0
siding
  + -1 more
The sales personnel were thorough in explaining the product and process. Chuck, the installer, did an excellent job with the installation. I am very pleased with the overall job.
Description of Work: Siding was installed on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Response from Paramount Builders Inc
Thank you for the great review. We hope you are enjoying your new siding package and hope to work with you again in the future. Best, PBI

William M.
07/2017
5.0
contractors, roofing
  + 0 more
Pleasant process from meeting with sales rep to product installation. Very respectful and courteous.
Description of Work: Replaced soffit and trim. Replaced trim around bay window and wrapped front and back doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,700

Response from Paramount Builders Inc
Thank you for the great review. We hope you are enjoying your new roofing package and hope to work with you again in the future. Best, PBI

Diane K.
07/2017
5.0
replacement windows
  + -1 more
It went great! They removed old windows, put in new windows, put trim back up. They showed me how to work the new windows. They gave me the papers near the end, but gave me time to fill them out without being rushed.
Description of Work: Old windows were removed. New windows were installed (8 bedroom windows). Old windows were taken away except for 1, which we requested to keep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Michelle C.
07/2017
5.0
handyman service, woodworking
  + 0 more
Teams were on time both days and worked diligently. Work was performed very well. When on minor issue did come up, the team and sales manager handled it quickly, professionally and satisfactorily. We are very pleased.
Description of Work: Wrapped the trim around the house, and installed PVC soffit system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Elizabeth A.
07/2017
5.0
siding
  + -1 more
These guys were Awesome! We are very pleased. Looks really nice also!
Description of Work: siding, trim, wrap gable bins

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kelly L.
06/2017
5.0
gutter repair, roofing
  + 0 more
They guys who did the install were very professional and punctual. We had some rain delay so it ended up being spread out over 3 days. But each day the head guy would talk with us and explain what had been done and when and what was expected for their return. They did a fantastic job and our house looks like it got a much needed facelift.
Description of Work: New roof and gutters.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim J.
05/2017
3.0
gutter repair, roofing, replacement windows
  + 1 more
The work and the workers were great. The price was way too expensive. The sales pitch was too long. The salesman was determined. Would not take no for an answer. Would not leave until he had a sale. My advise: DO NOT LET THEM IN YOUR HOUSE!! The offer you an overall price. Then a price if you sign a contract today only. Lots of pressure. Would never do business with them again. I cancelled the contract. They came by the same evening and offered a "better deal". NOT A GOOD EXPERIENCE.
Description of Work: Roof, trim, and gutters.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0


Tim J.
04/2017
3.0
gutter repair, roofing
  + 0 more
I am satisfied with the work performed. All of the crews were professional. On time and answered any questions that I asked them. The quality of the work performed was good. My main problem with Paramount Builders is that once they get in your home for an estimate, they don't want to leave until they have a contract with you. If you cancel, as I did, they respond by coming back to "give you a better deal". My advise would be. "Don't let them in your house". They have no plan for you to get other estimates, compare prices or anything else. I would never do business with Paramount Builders again. They push this "warranty" and justify there outrageous prices with their warranty. My ratings are based on my dealings with Paramount Builders and their reps. NEVER AGAIN!!!!!
Description of Work: Replace roofing materials. Some trim work and gutter replacement.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0


Contact information

12940 Plaza Dr, Henrico, VA 23233

http://www.paramountbuilders.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705176507
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
09/30/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Roofing,
Siding,
Gutters

FAQ

Paramount Builders Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 4:00 PM

Paramount Builders Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Paramount Builders Inc offers free project estimates.
Yes, Paramount Builders Inc offers eco-friendly accreditations.
No, Paramount Builders Inc does not offer a senior discount.
No, Paramount Builders Inc does not offer emergency services.
Yes, Paramount Builders Inc offers warranties.
Paramount Builders Inc offers the following services: Roof Replacement, Siding, Trim, Window Replacement, Sliding Doors, Gutters, Gutter protection, Showers, Baths, Walk-in Tubs.
Repairs on Roofing, Siding, or Windows. Decks, Additions, New Construction, Metal/Slate Roofing, Aluminum/siding.

Contact information

12940 Plaza Dr, Henrico, VA 23233

http://www.paramountbuilders.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 4:00 PM