Paramount Builders Inc logoApproved Pro
Approved Pro

Paramount Builders Inc

Windows, Roofing, Siding Service,

About us

Paramount Builders takes pride in being your local home improvement contractor. Since 1991, we have served our local community by providing the very best products, warranties, installation techniques, service, and most importantly; your experience from start to finish. Our exclusive product lines give us the benefit of being able to extend our top-of-the-line products to you, our neighbors, with certainty and affordability. We hand-picked our exclusive products with you, your family, and your home's aesthetic and longevity in mind. All of our products were created to keep your home energy efficient and protected in every way. Our commitment to excellence does not waiver. We understand what it means to own a home, and we understand as professionals what you and your home deserve. We live each day by our mission statement; "Improving the Community, One Home at a Time," and thank you for continuing to trust us!

Business highlights

Family owned & operated
34 years of experience

Services we offer

Roof Replacement, Siding, Trim, Window Replacement, Sliding Doors, Gutters, Gutter protection, Showers, Baths, Walk-in Tubs.

Services we don't offer

Repairs on Roofing, Siding, or Windows. Decks, Additions, New Construction, Metal/Slate Roofing, Aluminum/siding.

Amenities

Eco Friendly Accreditations

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

ask about our current offers!

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.5223 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
6%
3
6%
2
2%
1
8%

Filter reviews by service

Showing 1-25 of 223 reviews
Robert H.
May 2023
1.0
Uncategorized Services
Unprofessional visit. Showed up unannounced and we only knew they were there because one person stood 10 feet from our porch staring at us in through our living room window. My wife spent 10 minutes talking to them, they stated they had no business cards, they only had an appointment card but didn't present it. Honestly when you show up at someone's house you need some sort of identifier if your walking door to door in casual clothes. After the uncomfortable dead stare through the windows my wife and i have decided to post a No Solicitors sign. They didn't take no for an answer at first, pushing with more questions to circumvent the no she gave, as well as interrupted our dinner, as they showed up right at 6pm.
Response from Paramount Builders Inc

"Mr. [Member Name Removed], Thank you for bringing awareness to us regarding your experience. I apologize that your visit from our company was anything other than exceptional. This matter was personally reviewed and addressed by myself. Our neighborhood consultant informed me that due to the chilly evening, he did put a jacket on over top of his company branded polo shirt. He was looking around the house at items that could potentially be upgraded and apologized for giving the illusion that he was staring into your living room. He informed me that the conversation with your spouse was engaging and productive toward your potential future needs and did not intend to cause a sense of weary or discomfort. We sincerely apologize and appreciate your feedback. We will make the proper adjustments moving forward, and hope for the chance to earn your business when the need arises. Have a blessed day, Jacob"


Herbert K.
Feb 2023
5.0
Roofing
Yes, I recommend this pro
$78,000
Project scheduled. I've done business with the past. I'll update when job complete

Aaron T.
Nov 2022
1.0
Windows, Roofing
$50
BEWARE!!!Well much has changed over the past 8 months. My review before was total BS, all the promises that we were sold on from Sheri was nothing but lies. We are still fighting with Paramount today with the incomplete job (yes 8 months) and the poor quality. Sheri preached about the quality and the expert installation. All total BS, they trashed our yard, broke our ornaments, shutters upside down, windows wrong size, the trim is a wavy mess, sharp jagged edges, good luck getting someone to return calls, we still have not received our invoice with the jobs broken down and itemized. They took our money without me approving the completed job. I have detailed videos and pics along the way that I will be posting so someone else doesn't get screwed and scammed by their sales people.

Dan M.
Jul 2022
1.0
Windows
It took 5 months to install a picture window after signing a contract and making a 50% deposit because of all the window production problems at their factory. After putting in the window, they couldn’t properly install the drywall on the interior of the wall and I had to bring in another company to finish the job. They left debris outside, with lots of nails in my yard below the new window that I had to find to protect my little kids. Very nice looking window in the end, but the process was a very long headache.

Rochelle B.
Apr 2022
1.0
Roofing, Siding Service
STAY AWAY! AWFUL COMPANY. ONLY TWO WORKERS THE WHOLE TIME. NOONE SPEAKS ENGLISH. THEY BROKE OUR WATER LINE AND WE DIDNT HAVE WATER FOR 5 HOURS. SCREWS LEFT ALL OVER PORCH. STYROFOAM LEFT ALL OVER YARD. TRASH LEFT FROM CONTRACTORS. BROKEN FRONT PORCH LIGHT AND DOORBELL. We had one of the "bosses" come out and he seemed to be outraged from the work as well and promised they would be out to fix all the issues. A month later and still nothing. Can't get a response.

Wayne S.
Feb 2022
4.0
Windows
Yes, I recommend this pro
$7,000
I'm happy and satisfied with the service. So far so good. I would use the service again. The people were nice.

KEVIN B.
Aug 2021
5.0
Windows, Cabinet Making
Yes, I recommend this pro
Very great job

Stephen L.
Aug 2020
2.0
Windows, Roofing
The new roof is great but the following harassment is not. We had them price replacing windows after the roof was done. Now they will not take no for an answer. They keep pushing the sale and after telling them we are not financially ready to take on such an expensive project they keep insisting on sending out representatives to push the sale. We have called multiple times to say we are not interested and do not want anyone to come out but they won’t take no for an answer. Very unprofessional.

Robert G.
May 2020
1.0
Gutter Repair and Replacement, Doors
This is more of a critique of their advertising practices. They call up acting like you have called them and then they try to get you to buy their product. Lousy sales model.... Just today I was called by Erika (757-321-1945.) I told her I didn't want her product and she hung up on me. I hope this is the final call!
Response from Paramount Builders Inc

"Mr. [Member Name Removed], I'm sorry that we have bothered you and continued calling you. I would be happy to add you to our Do Not Contact List if you wouldn't mind emailing me your phone number and/or email address. My apologies once again. Thanks for bringing this to our attention. Best, Katie"


Mike/Charlene Y.
May 2020
5.0
Roofing, Gutter Repair and Replacement
Yes, I recommend this pro
Everything done in one day, as promised. Wonderful customer service and installation.
Response from Paramount Builders Inc

"Thank you so much for your 5 star review!"


Michael/Wendy M.
Apr 2020
5.0
Roofing
Yes, I recommend this pro
awesome
Response from Paramount Builders Inc

"Thank you for your A rating & for choosing Paramount Builders to replace your roof!"


Evalynn M.
Mar 2020
1.0
Deck and Porch Service
$5,000
Paramount couldn't get the bill to us in a timely fashion. I called them and they would only speak to my husband - even though we both filled out the paper work and met with them as a couple. Do they understand it is 2020? What a chauvinistic company. My female money will spend elsewhere. Their work is overshadowed by their crappy customer service. Horrible!
Response from Paramount Builders Inc

"Ms. [Member Name Removed], I'm sorry that you've experienced disrespect with the financial process. Thank you for bringing this to my attention. Although both names were on the contract, your husband's name was the only one on the loan. Due to privacy laws, the lending company (who you must've spoken with) will not allow anyone who isn't on the loan to discuss the information. How can we better explain this process to you to reduce confusion in the future? You're welcome to contact us at 757-340-900 ext 312 if you need further explanation. Best, Katie"


Linda W.
Feb 2020
5.0
Windows
Yes, I recommend this pro
$1,000
It went very well. They came when they said they would come. They finished the work in a timely manner.
Response from Paramount Builders Inc

"Ms. [Member Name Removed], Thank you for taking the time to write an A review!"


James T.
Feb 2020
4.0
Windows
Yes, I recommend this pro
It was fine. They did a great job.
Response from Paramount Builders Inc

"Mr. [Member Name Removed], We're sorry to hear that we did not exceed an A rating. Please email us at [email protected] to let us know how we could have done better. Best, PBI"


Linda W.
Jan 2020
4.0
Windows, Gutter Repair and Replacement
Yes, I recommend this pro
Contractors showed up at specified time and performed job in professional manner.
Response from Paramount Builders Inc

"Thank you for taking the time to write a positive review! Please email us to let us know how we could have done better. Best, [email protected]"


Vince & Patty N.
Jan 2020
5.0
Windows
Yes, I recommend this pro
$8,000
Wonderfully from talking to representative, ordering windows and window installment. Windows were installed in one day by a very knowledgeable installer. Hard worker, conscience, courteous and friendly. We would recommend this company to all of our friends.
Response from Paramount Builders Inc

"Thank you so much for your A rating! We hope you love your new windows. Enjoy, PBI"


Julie/Jim R.
Jan 2020
5.0
Windows
Yes, I recommend this pro
$11,743
The windows are great and the contractors were professional and on time. I would recommend them to everyone.
Response from Paramount Builders Inc

"Thank you so much for taking the time to write a positive review on our installers! We're happy to hear that we met/exceeded your expectations! Best, PBI"


Daphne E.
Jan 2020
5.0
Roofing
Yes, I recommend this pro
They are quite pricey but they were good. Best materials and very efficient, I would highly recommend them.
Response from Paramount Builders Inc

"Thank you so much for your 5 star review! We appreciate you choosing Paramount Builders for all of your home remodeling needs. Best, PBI"


Allen H.
Oct 2017
5.0
Windows
Yes, I recommend this pro
$15,000
On time- installed windows - cleaned up any mess.
Response from Paramount Builders Inc

"Thank you for the great review. We hope you are enjoying your new windows and hope to work with you again in the future. Best, PBI"


Kevin F.
Oct 2017
5.0
Windows, Gutter Repair and Replacement + 1 more
Yes, I recommend this pro
The installers were on time and reasonably priced and very respectful.
Response from Paramount Builders Inc

"Thank you so much for giving us an A review! Best, PBI"


William D.
Oct 2017
5.0
Windows
Yes, I recommend this pro
$13,496
Excellent! Great crew. Great job.

Barbara D.
Sep 2017
5.0
Windows, Doors
Yes, I recommend this pro
$12,500
Excellent!
Response from Paramount Builders Inc

"Thank you for the great review. We hope you are enjoying your new window and door package. PBI hopes to work with you again in the future. Best, PBI"


Catherine N.
Sep 2017
5.0
Windows
Yes, I recommend this pro
$4,500
Great job from initial consultation to installation of windows.
Response from Paramount Builders Inc

"Thank you for the great review of our work from start to finish. We hope you are enjoying your new windows and hope to work with you again in the future. Best, PBI"


Allen H.
Aug 2017
5.0
Windows
Yes, I recommend this pro
$5,000
Very good overall.
Response from Paramount Builders Inc

"Thank you for the great review. We hope you are enjoying your new windows and hope to work with you again in the future. Best, PBI"


Robert & Karen P.
Aug 2017
5.0
Siding Service
Yes, I recommend this pro
$18,000
The sales personnel were thorough in explaining the product and process. Chuck, the installer, did an excellent job with the installation. I am very pleased with the overall job.
Response from Paramount Builders Inc

"Thank you for the great review. We hope you are enjoying your new siding package and hope to work with you again in the future. Best, PBI"

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Showing 1-25 of 223

Licensing

Bonded

Insured

Licensed*

Trade License Number

2705176507

Trade License Locale

VA

Trade License Authority

Virginia Department of Professional and Occupational Regulation

Trade License Expiration

09/30/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Paramount Builders Inc is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 9:00 PM Tuesday: 8:00 AM - 9:00 PM Wednesday: 8:00 AM - 9:00 PM Thursday: 8:00 AM - 9:00 PM Friday: 8:00 AM - 9:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: Closed
Paramount Builders Inc accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Paramount Builders Inc offers free project estimates.
Yes, Paramount Builders Inc offers eco-friendly accreditations.
No, Paramount Builders Inc does not offer a senior discount.
No, Paramount Builders Inc does not offer emergency services.
Yes, Paramount Builders Inc offers warranties.
Paramount Builders Inc offers the following services: Roof Replacement, Siding, Trim, Window Replacement, Sliding Doors, Gutters, Gutter protection, Showers, Baths, Walk-in Tubs.
Repairs on Roofing, Siding, or Windows. Decks, Additions, New Construction, Metal/Slate Roofing, Aluminum/siding.

Contact Information

12940 Plaza Dr, Henrico, VA 23233

Service Hours

Sunday:Closed
Monday:8:00 AM - 9:00 PM
Tuesday:8:00 AM - 9:00 PM
Wednesday:8:00 AM - 9:00 PM
Thursday:8:00 AM - 9:00 PM
Friday:8:00 AM - 9:00 PM
Saturday:8:00 AM - 4:00 PM
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