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"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"I recently had my bathroom remodeled, could not be happier with the work! The team made my vision come to life and were efficient, professional and paid attention to detail. Highly recommend their services for anyone looking to upgrade their bathroom!"

"Brandyn did a excellent job on the install service highly recommend."

"Everyone who had been out has been excellent"

"Travis Lane made a great first impression when we initially met. It was apparent from his preliminary questions at the first site visit, that he cared about his clients needs. We have a small, tight backyard which was always wet so we hardly used it. Our goals were to install a swimming pool, resolve drainage issues and replace lawn with plants, and hardscaping. Travis Lane brought us a preliminary design that would fit our needs and our budget. His hardscape and swimming pool design was on point for our wishes and we made minimal changes to his primary drawings. Travis submitted his professional plans to the county and our HOA and they were easily approved. During the course of construction Travis Lane started on time and was always here when he said he would be here. We did hit more rock than expected during the excavation which increased costs beyond the contingency in the budget. This took us over budget but was unavoidable to get the pool we wanted. We were out of town during excavation and so didn't have to listen to the hammers that week. After enjoying for a year and a half now, we have so much more use of our backyard for all seasons. My husband uses the spa pretty much every day after his daily bicycle ride after work. The pool is a great way to cool off when its really hot in the summer too. Travis made a custom stone bench with gas fireplace. The year round use for this is awesome! Travis was also able to give us a small negative edge on the pool. This is a great place to sit next to and drown the sound of the neighbors out. The plants incorporated in the design are filling in very nicely and provide us with color throughout the growing season. Some shrubs/trees died after installation (which took place in hot weather) but they were replaced under warranty. A few of the replaced plants perished, and we are learning what thrives in different parts of the yard. We enjoy all the visiting pollinators, which we did not have before. All in all Travis was great to work with. He and his crews worked very hard and the craftsmanship is amazing. After a year and a half, we notice no wear in the paved patio, plaster, and masonry work. Early in the project we found times when Travis did not communicate plans well, but this improved over time. We would recommend him for a design and build project. The end results demonstrate real craftsmanship and the integrity of his work is evidence of his experience in the industry."

"Excellent service and did what the contract was."

"Best Homes LLC just finished our basement and we could not be happier! The quality of work is outstanding and the team was always on time, happy to be here and great at communicating. Jefry is a great project manager and always takes your input regarding placement of different aspects and fixtures. It was a lot of fun working through picking out different tiles, flooring, cabinets, colors, etc to make the space how we envisioned it. We even got to choose the placement of extra outlets and things to make the space fit for our use. The price was very reasonable, especially after being quoted nearly double from another contractor. Our basement turned out absolutely gorgeous and now we have a functional, finished space with a full bathroom and wet bar included. The team was incredibly accommodating, gave a generous allowance for tile and flooring, etc. The project was finished with the quoted price and on time, and we will use Best Homes LLC as our go-to for any contracting needs. 10/10!"

"Moore Designs did our stamped concrete patio this spring. We told them our ideas and they took it up a notch to beyond what we could have imagined with lighted bench seating. It came out wonderful and brought life to a dead space in the yard. It was a wonderful experience."

"He was excellent!"

"It went exceptionally well! Hivenx Basement Finishing Co. delivered exactly what I was hoping for—and more. They worked within my budget without cutting corners, and the quality of the work was outstanding. I especially appreciated how flexible they were when I wanted to make custom additions during the process. The entire experience was smooth, well-organized, and stress-free, and the finished basement exceeded my expectations. I couldn’t be happier with the results and highly recommend Hivex for anyone looking to transform their basement."