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"Easy to set up the appointment. Communication was good throughout. They did excellent work at a reasonable price. Techs cleaned up after they were done ?"

"Excellent experience! Overall project looks wonderful and was done timely! Couldn’t have asked for better!"

"From initial design meeting to project completion Thomas Custom Builders kept promises, delivered outstanding work on time and on budget and exceeded our expectations in every way. Their on site team did everything they could to keep the work place clean and tidy so as disrupt our home life as little as possible. Team leadership kept us informed and made sure our questions were answered promptly. They are excellent tradesmen with exceptional skills. I’d give them 10 stars if I could."

"Job was performed in a timely manner. Great communication throughout project. Site kept clean during construction."

"Excellent! Max and George are honest and I definitely recommend."

"Disgusted Customers Rick Fisher d.b.a. Before and After Home Improvement I am only giving a 1 star because I cannot go any lower. If you want professional and courteous service that also includes communication about delays and crew no shows, do not hire Rick Fisher and Before and After Home Improvement. My wife and I hired Rick Fisher and his company in the latter part of June 2018, to build a stamped concrete patio; a small composite deck; and a pergola with the electrical kit for the ceiling fan. The project finally began on August 7, 2018, and was completed around August 28, 2018. We paid Rick approximately $26,000 in 3 timely installments according to the contract. We exceeded our budget on this project because we were impressed with the pictures of Rick’s previous projects and his reviews. “Don’t believe the hype”. It all started with Rick not being able to obtain the county permit for the pergola due to his drawing which lacked specificity to the dimensions and materials used so the structure would be able to withstand strong winds. Rick advised me the permit office required him to hire an engineer which I would need to pay for him to subcontract to provide that information for his drawing to resubmit to the county permit office. Rick never mentioned this to us before we signed the contract, nor was it stipulated in the contract. Rick’s solution was pay for an engineer or don’t do the pergola. I took initiative to contact the permit office and speak with the manager to arrange a meeting with her and Rick. She was able to assist Rick and get the permit approved without the need for an engineer which would have been at my expense. During the course of this project, my wife and I spent entirely too much time, energy, and efforts addressing issues with Rick relative to his lack of responsiveness and doing the job he said he would. These issues were within his span of control and frankly he failed miserably. The materials are of a decent quality, which is why the pictures look great on the web, however; the customer service, commitment to doing the job right is a serious problem. Rick says he only does one job at a time and he will be on the job site everyday to ensure things are done to standard. This was simply not true. Rick has a lot of projects going on and he rarely came by our home. He was not responsive to my calls or text messages regarding his presence and multiple other issues that required communication. Rick told me the job was going fine because he saw the pictures of what was being done. I demanded that he come by my home to physically inspect the progress. He came by and some adjustments were required. Rick does not give you specific days or times when he will come by even when you are requesting a specific day or time. I had to send multiple text messages and calls to get him to do what he initially said he would do. The project was completed on August 28, 2018. On October 7, 2018, I contacted Rick regarding the rust on the staples holding down the electric cord on top of the pergola. Instead of utilizing galvanized staples or some material that does not rust as a result of inclement weather, his crew used regular staples to hold down the electric cord. Now I have rust running along the top of this expensive pergola that we paid Rick about $8,500 to build. The electrical kit was an additional $1,500 approximately. Rick has not come by my home to take care of this issue as of yet. We have a manufactures warranty on the material but nothing from Rick covering us on the workmanship of the project. On October 18, 2018, he sent someone allegedly from his crew to resolve the issue, however; the worker was not prepared to resolve the issue and was going to replace the staples with more of the same staples. Complete Nonsense! I advised Rick this was unacceptable. The deficiency would not take more than 2 hours to resolve, but Rick refuses to come out and take care of it. It’s such a small job, I cannot get another company to come out to do the repair because it’s not feasible. One reputable contractor said he cannot believe the company who did the work did not have the professional common courtesy to fix the problem. In addition to this, when Rick’s crew excavated the yard to lay the patio, they were supposed to leave a trench sufficient for water to flow into the storm drain. Now we have standing water in the yard when it rains. The yard had a trench before they began excavating and we had no issues with standing water. It’s going to cost me $1,000 to have this problem resolved. Perhaps it’s all in the name: Before and After Home Improvement. Beware, you will need repairs Before and After Home Improvement allegedly completes your project!"

"Shah was very professional and took the time to explain what needed to be done. I don’t live on the property. He took it upon himself to reach out to the building manager and tenant to make sure electric was off during the work and my tenant was comfortable. There was a slight hiccup when it was realized that the new panel needed to be moved. Shah took the executive decision to wait a few more days to consult with me on the new placement and the aesthetic of the box. I appreciated that a lot. They were able to move it to the dining room wall but build a molding around it so it came out looking really nice! They fixed the drywall and painted too. I didn’t have to do anything. Shah saved the day and made everything look nice. There was no damage to my property and everything was cleaned. Prices were reasonable and the job was done professionally and aesthetically pleasing. I’d trust him to do any upcoming jobs at my house. Thanks !"

"YK performed a fantastic job with installing my water heater. Terrific effort and competitive pricing made for an excellent experience!"

"Had a nasty clog that wouldn't budge no matter what I tried. Called Len The Plumber after my neighbor recommended them. Mike showed up on time and quickly diagnosed the problem - tree roots had gotten into my sewer line! He explained everything clearly and gave me a fair quote before starting work. The crew was professional and cleaned up after themselves. My drains are working perfectly now. Will definitely call them again for any plumbing issues. They handle everything from simple clogs to major water line repairs, which is convenient."